Best sump pump installation pros near Newark, NJ

"Great! The workers are very professional and punctual. They installed a tankless water heater. They cleaned everything up when they were done and then explained how it worked and how to maintain it throughout the years so it would work better. I highly recommend this company."

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"Hi, I am an old customer of Select Basement for many years. This is my incredibly happy and satisfied review on the service call by Kenny M. First the backstory. The alarm went off on my battery backup on Wednesday early evening I called Select several times and no one got back to me. I just wanted to know if this was a serious problem. Considering all the rain we were having that week. This was unusual for Select not to return my call in a timely manner from the great service I had received from Select Basement for many years. I explained to the customer service representatives who took my calls who were very professional and tried to help but to no avail no one called me to answer my question. I received a called back Friday morning to set up an appointment for Monday to look at the alarm on the battery backup to the sump pump. I inquired if our annual maintenance check could be performed at the same time and was told yes. Monday morning Kenny called to say “He was on his way”. My appointment was at 8, he arrived 7:45. This was great because I had a 9:00 virtual business meeting. I explained my frustration with Select Basement and merging with Groundworks. Kenny took the time to explain the system changes and how things work now with Groundworks. Kenny proceeded to look at the battery and said it is working properly now. He asked how long we have had it. I said several years he recommend changing the battery, which he did. Kenny also performed the maintenance of flushing the French drain system to make sure that is still working fine. He took several pictures along the way to validate what he was doing. He addressed the dehumidifier that we have, he adjusted it so it would drain into the nearest little french drain hole. Kenny did a great job. He was careful to address all the issues that he thought needed to be addressed. Kenny was very professional and respectful technician leaving no mess behind. Our water has a lot of iron ore, Kenny cleaned the ore around the pump and also offered a recommendation on how to reduce the ore around the pump. He also explained the difference in the service pricing for the warranty offered. I appreciated Kenny taking the time to explain everything that Groundworks now offers to their customers. I know Select Basement and Groundworks merged only a few months back. However, the most important thing is customer service. If I called on Wednesday night thinking I am having an emergency, I should not have to wait for my call to be returned on Friday morning. I text Jason from Select Basement late that evening since no one got back to me right away . Jason responded right away and put my fears to rest and suggested a few options for the alarm shut off that did not work. He said he would pass the issue to the one of the managers. There has to be better response to customer when several calls are made with not even a touch point call back. Thank God by basement was not flooded. Select would have lost a customer."

"Everyone was very courteous and cooperative. Pricing was reasonable. The work done was very professional. Alex, Mike, and crew did an awesome job on the under-the-bath-tub leakage as well as putting everything back together."

"Spec'd out the exact work to be performed; quoted a fair price; arrived promptly on schedule; performed work and explained the installation; provided hands-on training for seasonal adjustments. Great work. I recommend this professional."

"Continental Plumbing did all my plumbing for my coffee shop... sewer pipes in ground, new water main, all new pipes to sinks and machines, grease trap installed in the ground, and even 3 different water filters and reverse osmosis filtration! THESE GUYS ARE THE BEST!! And no one can beat their prices! Quality work and VERY PROFESSIONAL!!"

"We have worked with Quality First Basement for 20 years. First job was the triple sump pump which has been excellent. Next was the refinishing of our basement. Another superb product and experience. Today we had new flooring installed. Once again, the product and workers were excellent! They were on time and so respectful. The floor is so attractive. This is a company that has only gotten better over the years! I highly recommend it! Rachel Padian"

"I needed my Sump Pump replaced. The Technician, Mark, did an excellent job. HOWEVER, I had priced the cost of a new pump at around $300, but Perri charged me $1200 + tax for the installation. OUTRAGEOUS"

"I was installing a swim spa which has a very similar installation as a spa. They were very courteous and they showed up on time. The pricing however was very high. They quoted me for a subpanel that I did not need and tried to sell me a 3rd subpanel because they said the one the swim spa manufacturer gave me did not have enough slots for another breaker but there were actually 4 slots and the swim spa only uses 2. I would give a word of caution to anyone who doesn't know anything about electrical installations and definitely get 2 more quotes as they were 276% more than my next highest quote. I didn't believe this was a case of you get what you pay for but just a case of tacking on extra work that didn't need to be done. With that said I felt they did know how to run electrical and they probably do a nice job judging by other reviews, at that price they should."

DIRA Associates,Inc d/b/a ARID BASEMENT WATERPROOFING is a family owned/operated business for over 60 years. Specializing in French drains, we also install battery backup systems.