Best chimney cap pros near Concord, NH

"Chimney Chap did an excellent job replacing the termination cap on my Vermont Castings gas stove at a reasonable cost. The two technicians who performed the work were very professional and worked hard to overcome some unforeseen installation difficulties. From my initial e-mail to the installation of the cap, Chimney Chap was very responsive. Meanwhile, some other companies I contacted were unresponsive and less interested in performing a small installation project. I will surely contact Chimney Chap, Inc. in the future if I experience any problems with my gas stove."

"I had a rusted-out damper in my chimney. I contacted several companies and got estimates for the work, which included removing the rusted damper and replacing the chimney cap with a new stainless steel cap. 5 Star had the best price by far, and had a lot of experience doing this work. The gentleman who came out and gave me the estimate was very nice and very knowledgeable, answering all my questions. Scheduling the work was easy and they were able to accommodate my work schedule. The work was done this morning. They were very clean, showed me how to use the new chimney cap, and even cleaned out the chimney. They were in and out in less than an hour and the price was as estimated."

"Installation went fine until I noticed several weeks later that it was harder to keep house warm and there was significant draft by the woodstove insert. I went outside and looked at the chimney cap installed by Kevin Fredrickson and noticed it was off center of the chimney and the base of the cap was only covering 2/3rds of the opening and no insulation was placed around the liner so heat was funneling right up the chimney and outside.  I contacted Kevin and he responded within a few days and agreed to take a look.  When he arrived he didn't have the tools or ability to fix the cap due to snow so he stuffed insulation around the chimney liner from inside the house to keep the drafts down and stated he would be back in spring to fix the cap.  As of June 1, 2015 he hadn't contacted me or arrived to fix the cap so I tried to contact Kevin Fredrickson but got no response.  As of 10/9/2015  (the date of this review) Kevin had not contacted me or made any attempts to properly attach the chimney cap installed by Integrity Chimney Services LLC.

On Friday October 16, 2015 Kevin stopped by and properly attached chimney cap to chimney and corrected the issue."

"My wife and I hired Jason approximately two years ago to repoint our chimney and replace some bricks that he assessed as problematic before adding a screen porch onto our house (the chimney runs through the porch). This is not an inexpensive job. We also brought Jason back to add new lead flashing to the chimney when the porch was being built. After the screen porch was added, we noticed several leaks in the porch roof coming from the chimney area. We originally thought the leaks were due to a step-flashing issue. The contractor who built the porch was extremely responsive and assessed the roof and step-flashing and was unable to determine a leak due to a roofing issue. As the screen porch made it easier to access the upper part of the chimney, I went up on the roof and it was evident that Jason missed repointing several joints and despite sealing the chimney we had moss growing out of many joints. We subsequently noticed the roof on the older part of our house was failing and we ended up doing an entire roof replacement. Before the new roof, we had Jason come back out to fix some of the joints he missed. He was extremely difficult to get in touch with. We had to get in touch with him through the contractor who built the screen porch. He promised to come back and seal those joints which he never did. After the new roof, new ice and water, and new step-flashing around the chimney, we still had the leaks. The new roofer ran several hose tests and determined we had a problem with the chimney. After reinspecting, it was obvious that many joints still lacked sufficient mortar repair. We have kept Jason informed throughout the process, but he never returns our e-mails and is completely unresponsive. I spent hours on the roof myself sealing joints, adding mortar, and then resealing the entire chimney. The chimney has not leaked again since my work. Here are Jason’s own written words that he has not honored, “Yes I garuntee (sic) all my work with a ten year warranty. And again the estimate is as if I were approaching my own home so the idea is you don’t need to worry about your chimney again other than cleaning the flues.” In short, we trusted Jason with an expensive job and when we had an issue, he was entirely unresponsive. We even gave Jason an opportunity to respond to this review before posting. He did not respond. We are giving Jason three stars to be fair as we believe he did a relatively good job on the lower portion of our chimney. Moreover, our situation seemed to be a difficult situation to assess. However, our experience is that Jason will not respond if you have an issue, and the upper portion of our chimney was poorly done. Additionally, as the expert, it was Jason’s job to properly assess our chimney. We should not have had to do any of the work ourselves (or paid for additional materials), and Jason should have given the same level of detail to the upper third of our chimney as the lower third. It is worth noting that Jason was very good at communicating when he was bidding the job and throughout the job. If you hire Jason and have a problem with his work, you should likely not expect a response or remedy from him."

"They did a GREAT job! They first ran into permit problems in Brookline, but Rich (?) was able to fix that and didn't charge me extra. Then on the day of the work, they showed up and worked through to the next day and removed the whole chimney from the inside without making a dent in the house. I was MOST impressed with this as I have 2 small children so dust is a big deal to me. Since they are so prompt and efficiently, i was able to coordinate with my roofer to come in on the same day to seal up the roof. At the end of the day, you couldn't even tell that someone had removed a chimney just minutes before. Highly recommended!
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"I learned that the flues did not need cleaning, but that there was about 4 feet of flue lining that was missing from the top of the chimney--there are ceramic tiles in there and for whatever reason, 4 ft were missing from the top. They replaced this with a liquid/concrete/solidifying material to seal/line the flues"

"Excellent communication! Perhaps the best I’ve seen from a contractor. While waiting to get installation done, they checked in with me on dates and always called me back if I had questions. The took a look at the roof and suggested fixing the chimney first . We had that capped and some bricks replaced with a contractor they referred. The following week they came and did the roof and leaf gutters in 1 day. They cleaned up very well afterward. When I saw a lose shingle in the yard this spring, I called them and they sent someone out to look right away (it was just an extra shingle). The were great to work with and I would not hesitate to hire them again."

"Certified Chimney Prompt and Professional Service! Our recent urgent necessity to replace our boiler heating system exposed the need for chimney repairs for the efficiency and safety of the new furnace system. Jamie from Certified Chimney fully diagnosed the issues and had numerous pictures taken to document the problems. His explanation was extremely knowledgeable and thorough. Jamie answered all our questions in a courteous and helpful manner. In communicating with the main office, Jamie worked with George to secure financing for the urgently needed repairs. The chimney liner, cap and masonry work were exceptionally done. Clean up of the roof and yard was above expectations. It was a pleasure doing business with Certified Chimney in a stressful and urgent home repair situation. We will definitely use again and recommend to others needing chimney services! Thank you, Certified Chimney and Jamie!"

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

"My experience with Aaron's chimney service was excellent all around. I contacted them in Nov./Dec. - their busiest season, and I still got a call back within 24-48hrs, and they came out within a week to inspect our chimney flues. The price for inspection is $99, which they said would be waived if any of the flues needed cleaning. Only one flue needed cleaning, so I was charged $150 total for all three flue inspections and one flue cleaning. They were very upfront about price, and followed through with what they said. There were no changes or additional fees. The two men that came out were very professional, they were very careful with all our things and they were careful to cover up the carpeting around the fireplace before cleaning. They recommended some work that we need done, and they gave us all the options (the more affordable, 7-10 year solutions, and the more expensive, lifetime guarantee solutions) and followed up within a week with a detailed report of all work done and all issues that might need fixing in the future (some more urgent than others). They were very honest and clear about what they found, and never made us feel pressured about getting the recommended work done through them (but we will). We have had several contractors here this past year to inspect/repair/paint/etc.(we just purchased our home 8 months ago), and by far Aaron's chimney service was the best of the bunch. I would highly recommend them for chimney/roof work, and now with all the snow we are getting this year, they just sent us an email letting us know that they offer snow removal/ice dam removal too. I would definitely have them back out for this or any other type of work involving roof/chimney maintenance."