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Arbor Lawn Inc

With Angi since June 2010

Arbor Lawn, Inc. is a full service tree and landscape company dedicated to professionally serving our customers. We specialize in challenging landscape construction projects ranging from tree removal and stump grinding to grading and landscape renovation. Arbor Lawn is a fully insured company that has the experience and equipment to handle all your tree and landscaping needs. We specialize in the removal of dead and hazardous trees and offer 24-hour emergency tree service for residential, commercial, and municipal customers.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
yes
Warranties
ask for details
Senior Discount
no
Emergency Service
Yes
Eco-Friendly Accreditations
No
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.0

(28) Verified Reviews

Showing 1-25 of 28 reviews
Rich W.
5.0
09/04/2020
I wrote a very negative review because they did not show up twice. Apparently Covid has really caused a disruption to their business. But when they finally came , the crew did an excellent job. Quick, neat, and had very capable workers and machinery. Now I remember why I so highly recommended them in the past. Antonio the foreman is terrific. I take back my previous review. They are great. ( once you get them there) and they were very reasonably priced.
Description of Work
Trees removed
Category
landscaping, tree service
Joan C.
5.0
03/28/2020
They did a great job!! Their prices are very competitive. They cleaned up after they were done.
Description of Work
Tree trimming and removal, bush trimming
Category
tree service
Justin S.
1.0
07/16/2018
DISHONEST!!! Arbor Lawn removed 2 large trees from my property on 5/24. In the process, they caused damage to my well which was located nearby. (it appears they backed against it with the backhoe) Once I discovered the issue, the team was apologetic and promised to compensate me for any damages. Almost 2 months later, I have still not heard back from them. They have ignored at least 50 phones calls, voice mails, and emails. I just want them to follow through on their promise to take care of the damage that they caused, $1500!!!
Description of Work
Tree Removal
Category
tree service
Lacy M.
1.0
10/10/2017
While I have no knowledge of the competency of Arbor Lawn's landscaping skills, I do know that I would never trust them with anything. One of their workers backed into my car while it was parked, did over $2,500 worth of damage, and fled the scene of the accident. They have been unresponsive to the police and my attempts to get their insurance information, however they did leave an incredibly unhelpful note on my car (the day after the accident happened) that said their insurance would be in touch with me. It has been over a week and we still haven't heard anything.
Description of Work
They work for my apartment complex
Category
landscaping
Jane M.
5.0
08/26/2017
.............
Description of Work
.........
Category
tree service
Michael S.
1.0
10/31/2016
never showed up for appointment 4 times, without prior notice. I would not recommend this company.
Description of Work
This company is same as Beard's tree service and Arbor care tree service. I got an estimate to cut down some trees and made an appointment. They never showed up for the appointment and never called prior to let me know. This happen 4 times until I've finally gave up and went with another company which were a lot more reliable.
Category
lawn service, tree service
Jeff B.
5.0
09/17/2016
Everything went great! They arrived exactly on time and got straight to work. I had a few small additions to the original quote and they accommodated me without any problems and the extra cost was respectable. The crew worked fast, but seemed to know what they were doing. The one tree that could have benefited from a crane they worked on slowly to insure no damage was done to the house, deck, or fence. The fellow driving the Bobcat was awesome. He was quite the workhorse. At the end, they cleaned up the yard nicely while the guy doing the stump grinding did his thing. I did tell the crew that I was getting landscaping done later, so I wasn't concerned if the yard got torn up. I know people do complain about this, but I think it has to be expected with tree services that don't have cranes.
Description of Work
Tree removal. I wanted to remove all the pines in my yard, plus trim a few limbs of other trees.
Category
tree service
Carl E.
1.0
04/12/2015
wBased on a referral from the Management company of our HOA and a rating on Angies List called Arbor Lawn for a quote. John and the crew showed up in late winter, removed the trees and in the process turned my yard into a mud pit. The crew made no effort to prevent damage to surrounding plant life, many times letting branches or trunks fall on or roll over shrubs and herbs. I told John the mud pit was unacceptable and what were his plans to correct the yard. He had his crew hand threw some soil and some winter rye. No effort was made to rake out the soil before spreading the seed. I told him the rye would die out as soon as the weather turned warm in the spring thus I'd have a mud pit all summer into the fall. He said he'd aereorate the area and spread some my fescue blend and starter fertilizer in the spring. I've left messages with the answering service over the past 2 months. The only time I got a call from the office came soon after I left a bad review on Yelp. The office threw the answering service under the bus for the lack of response, claiming they never got the message. Like the answering service, the office gave an empty promise of a call from John or Teri. I was getting ready to call the answering service on 4/9/2015 when John's crew appeared to perform some work on my neighbour's yard. He told me he would aereorate the yard that day but his crew wrapped up at my neighbour's house then moved to a house around the corner and then left without doing the promised work on my yard. Johns' crew did some work on a tree at a separate house back in late winter after performing the work in my yard. They damaged some of the railing on the front porch and that neighbour is getting the same treatment. I'm getting fed up with the lies from everyone associated with Arbor Lawn, Inc. Bottom Line: Arbor Lawn is cheap but you get what you pay for with these clowns.
Description of Work
Removed 10 Leyland Cyprus trees.
Category
landscaping, lawn service, lawn treatment, mulch, tree service
michael M.
2.0
02/20/2015
We contracted with Arbor Lawn to remove a large tree in our backyard. Scheduling the tree removal was quick and easy, they arrived on the scheduled date and completed the work. However, in the process of removing the tree they left our driveway, that we share with our neighbor, in terrible condition. Their machines tore up the gravel, leaving a mud pit for a driveway. I submitted a complaint, after two weeks of emails and phone calls they finally went out to take a look and responded by telling me that they couldn't tell what the problem was. I wish I could upload photos here, because I would show you a picture of the very obvious problem! After more phone calls and emails, they finally agreed to meet us to look at the driveway together and at which time they agreed to bring more gravel. An entire month after the tree was removed, they did fix the problem. What a headache and unprofessional way to handle the situation!
Description of Work
Removed large tree and destroyed our driveway.
Category
tree service
Beth W.
5.0
10/24/2014
They were priced very reasonably and they worked very quickly.
Description of Work
We used Arbor Lawn. They took down few trees, did some stump grinding and removed some large pieces of wood that were used as dividers in our yard.
Category
tree service
Justin W.
1.0
08/18/2014
I invested about 40 hours of my own time to clean this up and he's given me the run-around about coming out to clean up work and debris he's left on my property.
Description of Work
They dropped a tree on my cement wall.
Category
lawn service
SARA T.
5.0
06/25/2014
Our neighbor has used John for years and had only great things to say about him, so we decided to use him to clear our backyard. From first contact he was very professional, on time with all phone calls and visits, and the price was very good. His crew was very courteous and efficient. We had 47 80 foot tall pine and about 10 medium sized deciduous trees removed and stumps ground down, the work took a day and a half. I will definitely use him again and highly recommend Arbor Lawn.
Description of Work
Cut down and haul away 47 pine and 10+ deciduous trees.
Category
tree service
Tom B.
5.0
12/28/2013
Removed 12 huge pines ground stumps removed all debris and lumber. Felled 12 huge pines left stumps and branches removed logs | |Unbeleivable work some tricky work ovehanging neighbors house and power lines. . Left no trash blew off driveways and left no damage or ruts. | |Awesome job stuck to the quote even did some extra at no charge. Dont beleive the bad reviews on google these guys are awesome!,,
Description of Work
.
Category
tree service
Scott T.
5.0
11/18/2013
I was very pleased with the work performed and the price was very reasonable, based on other estimates I received.
Description of Work
Removed a very large River Birch tree, with five trunks, as tall as my two story house and extending over the roof and over the deck. Grinded down the stump to below ground level. Removed all wood/debris, to include blowing the lawn where the work was performed. Because it had rained the night before, workers hand carried all wood from the back yard, vs using their truck, to minimize damage to my lawn.
Category
tree service
Daniel D.
5.0
12/19/2012
This is the second time I have used their service. Both times they arrived at the time they committed to for the estimate. The estimate was received on the spot. On the day of the service they showed up exactly on time with all their equipment and men. They promptly went to work and completely finished the job.
Description of Work
Removal of 6 trees and their stumps. Clean up area upon completion.
Category
tree service
James L.
5.0
07/12/2012
They did all the right stuff when they do their job. Their price is very affordable and they are responsive to our needs. I certainly would use them again in the future if needed.
Description of Work
Arbor Lawn came out and took down about 8 trees for me.
Category
tree service
claire S.
5.0
07/05/2012
Arbor Lawn was fine. I like that they were certified arborists. Not just a tree service.
Description of Work
Arbor was used from a recommendation. They trimmed our pecan trees.
Category
tree service
Wm A.
5.0
05/07/2012
Overall, the job went very well. See above.
Description of Work
John Beard and his company removed several trees from my yard. Two were a challenging removal, overhanging my house, a fence, and several dogwoods. No damage was done. They showed up on time. After the trees were taken down, they ground the stumps, cleaned up the yard, and were gone by noon. I would definitely use them again, and I recommend them.
Category
tree service
Susan J.
4.0
04/27/2012
They arrived on timeand worked diligently all through the day. They were extremely neat and disposed of all trash and leftover branches. very professional. excellent work. Will definitely use again. will recomend to
Description of Work
They cut down 6 trees and trim branches on 3 or 4 large trees. They were also working with my neighbor who had similar work done. My neighbor requested extra work which required Arbor to work into the dark. I was not quite as pleased with the final cleanup results but overall they did a fine job and allowed us some time to make our payment. They arrived on time. They were working with my neighbor at the same visit. Throuhout the day I was very pleased with their work. Late in the day there was a miscommunication about what they did in my neighbors' yard Theis
Category
tree service
Jeffrey B.
5.0
01/12/2012
These guys were less than half the price of 3 other estimates I got from highly recommended companies. I verified that they have insurance and were recommended by a friend, so I tried them, and was very satisfied at the work and the value. I had 5 trees removed that could have reached my house. Four of them were accessible from their bucket truck in my driveway so they were able to avoid climbing those and dropped them efficiently. The last was a large double trunk hickory right next to a deck in the back yard. They climbed that one and lowered the limbs by rope a piece at a time. I didn't want their bucket truck to park in the yard on top of the septic tank so they accommodated my wishes.They bucked all the logs and big limbs into firewood for me and piled them in the back yard for me to split and stack. Two of the stumps were in the yard so I had them grind those and they did a good jbo on them - the other stumps were in a wooded area so I chose not to grind them out. Only a few minor negatives that are hardly worth mentioning, but in the interested of a thorough review, here they are: They used a wheeled skid loader to haul the logs and brush around, which made a few ruts in the yard, but it was a wet day and the area was a mulched area so that was a small price to pay for the job. The driveway got pretty muddy and could have potentially been cleaned a bit more thoroughly, but it wasn't unreasonable and certainly I don't mind sweeping my driveway myself to save $1000! They chipped all the brush and would have normally left me some chips if I wanted them (which I did) but in this case the truck they loaded with the chips had some stumps left over from the previous days work so they couldn't dump the chips for me. They said they would return some day and give me a load but I'll probably have to call to remind them. On the pro side, they also did a couple of small things for no extra charge, like using the loader to yank out a shrub and trimming a few branches from trees that were overhanging the driveway. They arrived for the all scheduled appointments on time. They seemed to be scrambling to catch up on another job that had been delayed by inclement weather so they didn't waste much time on the work day after the work was done. In summary, I found them to be reasonable to work with and competent, and I am satisfied with the job performed and the price I paid.
Description of Work
Remove 5 trees, trim a few other limbs, grind two stumps, chip and remove brush, cut trunks into firewood.
Category
tree service
John G.
5.0
08/15/2011
Arbor arrived early and quickly performed all the work needed to my full satisfaction. They cleaned up and were gone in an hour. Very good crew.
Description of Work
Arbor provided tree trimming services to remove overhanging branches from two large trees and two large crape myrtles. All the trimmings were either mulched or left per my instructions.
Category
mulch, tree service
corey C.
5.0
06/30/2011
They were good people and they worked hard. They called again to see if we needed some trees done. They were more expensive. They were good. Their price was fairly reasonable.
Description of Work
I used Arbor Lawn Service to cut down trees.
Category
tree service
STEPHEN S.
3.0
05/27/2009
John Beard surveyed the job and gave an estimate. I called the next day and told them to go ahead with the job. It took two days to receive a call back - called Friday afternoon to let us know that they would be out Monday morning to do the work. They arrived on schedule and completed the work before noon. The trees were in my backyard and had to be cut into sections to be removed. They damaged an are of my front yard (grass & top soil) with the loader that they used to remove the cut wood. There was no attempt to smooth the soil or torn up grass. They also damaged a dogwood tree in my front yard where the loader hit the base and removed a large area of bark. They did not leave any wood chips, in fact they gave the wood chips from my job to a neighbor up the street. I called John to ask about the tree damage and no wood chips - he said he would come by to check out the damage and would deliver a pickup load of chips within the week. It is now 3 weeks after the job was done and no sign of him - I am now getting a free load of wood chips from another landscaping service.
Description of Work
Took down and removed 2 large living pine trees and 1 small dead pine tree. Ground the stumps of the 2 large trees. Was supposed to leave a pick-up load of wood chips.
Category
tree service
ROBERT P.
3.0
06/26/2007
Work was completed in promptly 2 days. Drain pipe and retaining wall were done well except workers left work area very messy. Sod was laid efficiently, however workers didn't roll sod after placement so it is very uneven. Some sod did not take. Left no instruction on how to care for the sod and owner did not bother to follow-up to see how work was done or check customer satisfaction, they simply sent final invoice by mail. Customer service is lacking - only way I got response later was to withhold final payment. I also discussed ongoing yard maintenance where they were quick to come out and estimate, but it took so long to get them to come out and actually do the work, I ended up not going with them.
Description of Work
Re-sod backyard including drain pipe, and installed retaining wall. Estimated ongoing maintenance.
Category
plumbing, hardscaping
JANE F.
5.0
09/19/2006
The sales person, John Beard, showed up on time (early in fact) to quote the job and the crew showed up on time and were in/out in less than three hours I highly recommend this company.
Description of Work
We had six very large pines and one dead elm to remove. The pines were very close to the house. The four man crew topped them, and then took the trunks down. They did an excellent job - not one sprinkler head or line was damaged. They mulched everything and left it in a huge pile for us to use - hidden in the back so it's not in our way. They came back several days later (it was too wet to return earlier) and ground the stumps.
Category
tree service

Phone

Address

PO Box 98604

Raleigh, NC 27624

Other Information

Services offered

Tree Removal ● Pruning/Dead Wooding ● View Pruning – Lot Clearing ● Storm Cleanup ● Stump Grinding

Payment options

MasterCard
Visa
Check
American Express
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FAQ

Arbor Lawn Inc is currently rated 4 overall out of 5.

Arbor Lawn Inc is open:

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Arbor Lawn Inc accepts the following forms of payment: MasterCard, Visa, Check, American Express, Discover

Yes, Arbor Lawn Inc offers free project estimates.

No, Arbor Lawn Inc does not offer eco-friendly accreditations.

No, Arbor Lawn Inc does not offer a senior discount.

Yes, Arbor Lawn Inc offers emergency services.

No, Arbor Lawn Inc does not offer warranties.

Arbor Lawn Inc offers the following services: Tree Removal ● Pruning/Dead Wooding ● View Pruning – Lot Clearing ● Storm Cleanup ● Stump Grinding

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