Arbor Lawn Inc

I wrote a very negative review because they did not show up twice. Apparently Covid has really caused a disruption to their business. But when they finally came , the crew did an excellent job. Quick, neat, and had very capable workers and machinery. Now I remember why I so highly recommended them in the past. Antonio the foreman is terrific. I take back my previous review. They are great. ( once you get them there) and they were very reasonably priced.

They did a great job!! Their prices are very competitive. They cleaned up after they were done.

DISHONEST!!! Arbor Lawn removed 2 large trees from my property on 5/24. In the process, they caused damage to my well which was located nearby. (it appears they backed against it with the backhoe) Once I discovered the issue, the team was apologetic and promised to compensate me for any damages. Almost 2 months later, I have still not heard back from them. They have ignored at least 50 phones calls, voice mails, and emails. I just want them to follow through on their promise to take care of the damage that they caused, $1500!!!

While I have no knowledge of the competency of Arbor Lawn's landscaping skills, I do know that I would never trust them with anything. One of their workers backed into my car while it was parked, did over $2,500 worth of damage, and fled the scene of the accident. They have been unresponsive to the police and my attempts to get their insurance information, however they did leave an incredibly unhelpful note on my car (the day after the accident happened) that said their insurance would be in touch with me. It has been over a week and we still haven't heard anything.

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never showed up for appointment 4 times, without prior notice. I would not recommend this company.

Everything went great! They arrived exactly on time and got straight to work. I had a few small additions to the original quote and they accommodated me without any problems and the extra cost was respectable. The crew worked fast, but seemed to know what they were doing. The one tree that could have benefited from a crane they worked on slowly to insure no damage was done to the house, deck, or fence. The fellow driving the Bobcat was awesome. He was quite the workhorse. At the end, they cleaned up the yard nicely while the guy doing the stump grinding did his thing. I did tell the crew that I was getting landscaping done later, so I wasn't concerned if the yard got torn up. I know people do complain about this, but I think it has to be expected with tree services that don't have cranes.

wBased on a referral from the Management company of our HOA and a rating on Angies List called Arbor Lawn for a quote. John and the crew showed up in late winter, removed the trees and in the process turned my yard into a mud pit. The crew made no effort to prevent damage to surrounding plant life, many times letting branches or trunks fall on or roll over shrubs and herbs. I told John the mud pit was unacceptable and what were his plans to correct the yard. He had his crew hand threw some soil and some winter rye. No effort was made to rake out the soil before spreading the seed. I told him the rye would die out as soon as the weather turned warm in the spring thus I'd have a mud pit all summer into the fall. He said he'd aereorate the area and spread some my fescue blend and starter fertilizer in the spring. I've left messages with the answering service over the past 2 months. The only time I got a call from the office came soon after I left a bad review on Yelp. The office threw the answering service under the bus for the lack of response, claiming they never got the message. Like the answering service, the office gave an empty promise of a call from John or Teri. I was getting ready to call the answering service on 4/9/2015 when John's crew appeared to perform some work on my neighbour's yard. He told me he would aereorate the yard that day but his crew wrapped up at my neighbour's house then moved to a house around the corner and then left without doing the promised work on my yard. Johns' crew did some work on a tree at a separate house back in late winter after performing the work in my yard. They damaged some of the railing on the front porch and that neighbour is getting the same treatment. I'm getting fed up with the lies from everyone associated with Arbor Lawn, Inc. Bottom Line: Arbor Lawn is cheap but you get what you pay for with these clowns.

We contracted with Arbor Lawn to remove a large tree in our backyard. Scheduling the tree removal was quick and easy, they arrived on the scheduled date and completed the work. However, in the process of removing the tree they left our driveway, that we share with our neighbor, in terrible condition. Their machines tore up the gravel, leaving a mud pit for a driveway. I submitted a complaint, after two weeks of emails and phone calls they finally went out to take a look and responded by telling me that they couldn't tell what the problem was. I wish I could upload photos here, because I would show you a picture of the very obvious problem! After more phone calls and emails, they finally agreed to meet us to look at the driveway together and at which time they agreed to bring more gravel. An entire month after the tree was removed, they did fix the problem. What a headache and unprofessional way to handle the situation!

They were priced very reasonably and they worked very quickly.

I invested about 40 hours of my own time to clean this up and he's given me the run-around about coming out to clean up work and debris he's left on my property.

Our neighbor has used John for years and had only great things to say about him, so we decided to use him to clear our backyard. From first contact he was very professional, on time with all phone calls and visits, and the price was very good. His crew was very courteous and efficient. We had 47 80 foot tall pine and about 10 medium sized deciduous trees removed and stumps ground down, the work took a day and a half. I will definitely use him again and highly recommend Arbor Lawn.

Removed 12 huge pines ground stumps removed all debris and lumber. Felled 12 huge pines left stumps and branches removed logs | |Unbeleivable work some tricky work ovehanging neighbors house and power lines. . Left no trash blew off driveways and left no damage or ruts. | |Awesome job stuck to the quote even did some extra at no charge. Dont beleive the bad reviews on google these guys are awesome!,,

I was very pleased with the work performed and the price was very reasonable, based on other estimates I received.

This is the second time I have used their service. Both times they arrived at the time they committed to for the estimate. The estimate was received on the spot. On the day of the service they showed up exactly on time with all their equipment and men. They promptly went to work and completely finished the job.

They did all the right stuff when they do their job. Their price is very affordable and they are responsive to our needs. I certainly would use them again in the future if needed.

Arbor Lawn was fine. I like that they were certified arborists. Not just a tree service.

Overall, the job went very well. See above.

They arrived on timeand worked diligently all through the day. They were extremely neat and disposed of all trash and leftover branches. very professional. excellent work. Will definitely use again. will recomend to

These guys were less than half the price of 3 other estimates I got from highly recommended companies. I verified that they have insurance and were recommended by a friend, so I tried them, and was very satisfied at the work and the value. I had 5 trees removed that could have reached my house. Four of them were accessible from their bucket truck in my driveway so they were able to avoid climbing those and dropped them efficiently. The last was a large double trunk hickory right next to a deck in the back yard. They climbed that one and lowered the limbs by rope a piece at a time. I didn't want their bucket truck to park in the yard on top of the septic tank so they accommodated my wishes.They bucked all the logs and big limbs into firewood for me and piled them in the back yard for me to split and stack. Two of the stumps were in the yard so I had them grind those and they did a good jbo on them - the other stumps were in a wooded area so I chose not to grind them out. Only a few minor negatives that are hardly worth mentioning, but in the interested of a thorough review, here they are: They used a wheeled skid loader to haul the logs and brush around, which made a few ruts in the yard, but it was a wet day and the area was a mulched area so that was a small price to pay for the job. The driveway got pretty muddy and could have potentially been cleaned a bit more thoroughly, but it wasn't unreasonable and certainly I don't mind sweeping my driveway myself to save $1000! They chipped all the brush and would have normally left me some chips if I wanted them (which I did) but in this case the truck they loaded with the chips had some stumps left over from the previous days work so they couldn't dump the chips for me. They said they would return some day and give me a load but I'll probably have to call to remind them. On the pro side, they also did a couple of small things for no extra charge, like using the loader to yank out a shrub and trimming a few branches from trees that were overhanging the driveway. They arrived for the all scheduled appointments on time. They seemed to be scrambling to catch up on another job that had been delayed by inclement weather so they didn't waste much time on the work day after the work was done. In summary, I found them to be reasonable to work with and competent, and I am satisfied with the job performed and the price I paid.

Arbor arrived early and quickly performed all the work needed to my full satisfaction. They cleaned up and were gone in an hour. Very good crew.

They were good people and they worked hard. They called again to see if we needed some trees done. They were more expensive. They were good. Their price was fairly reasonable.

John Beard surveyed the job and gave an estimate. I called the next day and told them to go ahead with the job. It took two days to receive a call back - called Friday afternoon to let us know that they would be out Monday morning to do the work. They arrived on schedule and completed the work before noon. The trees were in my backyard and had to be cut into sections to be removed. They damaged an are of my front yard (grass & top soil) with the loader that they used to remove the cut wood. There was no attempt to smooth the soil or torn up grass. They also damaged a dogwood tree in my front yard where the loader hit the base and removed a large area of bark. They did not leave any wood chips, in fact they gave the wood chips from my job to a neighbor up the street. I called John to ask about the tree damage and no wood chips - he said he would come by to check out the damage and would deliver a pickup load of chips within the week. It is now 3 weeks after the job was done and no sign of him - I am now getting a free load of wood chips from another landscaping service.

Work was completed in promptly 2 days. Drain pipe and retaining wall were done well except workers left work area very messy. Sod was laid efficiently, however workers didn't roll sod after placement so it is very uneven. Some sod did not take. Left no instruction on how to care for the sod and owner did not bother to follow-up to see how work was done or check customer satisfaction, they simply sent final invoice by mail. Customer service is lacking - only way I got response later was to withhold final payment. I also discussed ongoing yard maintenance where they were quick to come out and estimate, but it took so long to get them to come out and actually do the work, I ended up not going with them.

The sales person, John Beard, showed up on time (early in fact) to quote the job and the crew showed up on time and were in/out in less than three hours I highly recommend this company.