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"I cannot say enough about Steven Batty Contracting, my son in Clayton, NC hired them to do his garage and back half of his home and was completely satisfied so he recommended Steven Batty Contracting to do my roof as well. In our discussion with Steven, prior to them coming onsite, he indicated that the entire job would be completed within one day, not like my neighbor’s house where it took them two full days and cleanup on the third. They arrived at approximately 7:15 AM and took particularly diligent care to remove furniture from our porch, cover our gazebo and Hot Tub, and proceeded to strip off our 14-year-old original roofing, tarpaper, and old vents. This was accomplished within the first three hours. Next, they laid the new tar paper, water shield, new Solar Attic Fans, and all new drip edge. While they were finishing laying all the new very high-quality 25-Year roofing shingles part of their team was back on the ground cleaning up all the debris, magnetically getting all the old nails out of the yard. By 2:00 PM they were 100% finished, put all our furniture back on our porch and were on their way. Mr. Batty was constantly checking on his crew and by 3:30 PM that very same day he took the final pictures using his drone plus walking on the roof and from the yard. I paid him for his final installment, and he was on his way with a very satisfied customer, my wife and I (plus our son) highly recommend Steven Batty Construction."

"Short version is All American Gutter Protection has not addressed warranty and install issues and has not to date resolved water flow issues or attempted to schedule a fix. They are requesting $750 more to address an issue not discovered at install. Water is flowing behind and over gutter guards during rainfall. All American Gutter Protection installed guards May 2022. Installers showed up without proper materials and had to reschedule. A long piece of gutter fell from 30 ft off the roof during install. The seams were not sealed as promised because of rainfall. New tech returned in October to seal seams. April 2023 hard rainfall showed failure of guards to allow rain to flow into gutters. Tech indicates (after 2 no show appointments) guards are covered with debris, clears guards of debris. Also states that gutters are set too high, shingles are too short and there is no drip edge on my roof thereby preventing rain from flowing into the gutter through the guard. Hard rainfall the following weekend after guards were cleared of debris showed same issues, water flowing behind gutters, over gutters, and seams are leaking. To date, a back and forth between JR Fells the NC install manager, and Michael who works at the national branch headquarters in Ohio have failed to try and schedule repairs for the issues found by the tech in April. They want me to pay $750 more for drip edge for their guards to function properly. Michael tells me I have a roof issue not a gutter issue. Michael says they are not roofers. At install, they replaced 2 pieces of facia, and want to install drip edge which is part of the roof. Michael claims all their installers are trained, but the original installers did not see the issues that would later be found by a different tech. Jr and Michael tell me they charge to clean the guards off, but at install I was told it would be done at no charge anytime I needed it done. Over the last almost 3 weeks, I have left multiple messages on customer service voicemail as no one has answered the phone, and my calls have not been returned in the 24 hour time period that the voicemailbox indicates they will be returned. Texts to JR Fells and Michael also go unanswered for days. Meanwhile, water continues to pour between the gutters and my home, not into the gutters, during multiple heavy rainfall events the past couple weeks."

"Excellent work! Photos of work were sent, provider did more than expected."

"Contacted Home Genius through Angie’s List to replace the siding and gutters on my house and agreed to an appointment. I liked the sales pitch but had to cut it short (to an hour) as I had to go pick up my son. The sales ‘expert’ said he’d send me a quote along with other pertinent information the next day. After a week with no word, I called back and received an apology from customer service and was guaranteed to hear back regarding the quote within 48 hours. Another week passed and I called again. Got the same treatment from customer service along with the same promise of contact within 48 hours. It’s been another week now and obviously they have no intention of following up on this. Can’t speak to the work they do but pre-sale work is lacking."

"Did a great job and very timely manner"

"We could not be happier with the new gutters and guards installed by D&J. We got quotes from the big gutter companies and they play games with their pricing - today only discount. Johnny provided a fair price and was by far the best value for money compared to the big companies. (somebody has to pay for the TV ads). The crew, not sub contractors, was professional and efficient. The job was completed timely and the jobsite was left clean. I highly recommend D&J."

"Timely and professional"