Get matched with top dock building and repair pros in Polkville, NC

"It has worked out so well for me and my family. And yeah, please do it all day. Please let me know if I can help. Please let me know when I get home, and I will be home in the next few days. Please let me know when I can get you. Please let me know when I get back. Please let me know if I need anything else. Please let me know if I can get you a text or text me or text or call me when I can. "

"They did a great job, the6y were able to be creative with the older home and accomplished what we wanted to be accomplished."

"Bathroom is beautiful and neat! Our Guy (Gary) was friendly, easy to talk to, respectful and considerate. Space was always left clean and neat even while working. Will definitely recommend!"

"Shannon and his team did amazing work. They are fast and very responsive to calls, text, emails. They communicate when work will start and estimated time of completion, and they stick to that. I highly recommend this company for any shoreline work"

"BEWARE! BEWARE! I had our roof installed in 2016 with the understanding from Ryan Kloepping, the Owner, that they will stand behind their product and installation for the life of our roof. A few months after the architectural roof install, the roof leaked around my bay window, in my freshly painted dining room. I immediately called Helms Construction and the said that they would fix my flashing and have the small water spot re-painted. Over the last few years the flashing has continued to pull away above the bay window. I would immediately advised Helms Construction. They would seal around the flashing, thinking that was the problem. In 2018, we had a large storm and my bay window leaked terribly. The leak covered the bay window area ceiling and into my dining area, my furniture, and walls. On September 20, 2018, I spoke to them and they said they would make the repair. After numerous calls and text messages, I finally convinced Helms Construction on September 26th to pull off the roofing over the bay window and reinstall because it’s obvious that the flashing is not the issue. They did in early October. Finally, the source of the leak was discovered! There was a large hole in the sheeting, over my bay window, from the installation! The torn sheeting was removed and the roof was reinstalled. The roof hasn’t leaked since. I asked Helms Construction to open up my ceiling and get the wet insulation out, patch, and repaint my ceiling due to the improper install. HELM CONSTRUCTION AGREED IN WRITING. I have a documented trail of phone calls, emails, text messages, and pictures. With excuse, after excuse….I can’t find a contractor to get out to your home because they are booked, I don’t have a painter now, I hurt my shoulder so I can’t open your ceiling….It’s now June 10, 2019, still no repair. Since the leak, I advised Helms Construction continuously that I was worried about mold growth and the health impact on my asthma. I also had to cancel my holiday plans because I was unable to use my dining room. It’s now June 2019, I am now being passed off to Jason, a new employee, that doesn’t know the history of my roof and doesn’t want to get involved. I’m now being told by Ryan Kloepping, the Owner, via his new employee, “We fixed the flashing and painted the small spot on your ceiling in 2016. We are done.”. Ryan did send the roofer came out last week to make sure the roof wasn’t still leaking and had the employee state that I needed to call my insurance company to file a claim. What?! The source of the leak was not the flashing! IT WAS THE LARGE HOLE IN THE SHEETING DURING THEIR INSTALL! I have left numerous phone and text messages for Ryan Kloepping, the Owner, asking to discuss the documented history, pictures, and emails. No response. I called and texted Ryan again this morning. Still no response. I CANNOT STRESS ENOUGH THAT YOU SHOULD NOT USE HELMS CONSTRUCTION. THEIR GUARANTEE MEANS NOTHING & THEY DON’T STAND BY WHAT THEY HAVE AGREED IN WRITING, DOCUMENTED NUMEROUS TIMES! Complaint filed with the Better Business Bureau."

"Overall the work was done fairly well. I was satisfied. They were responsive when I had issues both during and after the job was done. The main issue was that Steve tried to add $7000 onto my agreed price because material prices had increased. Problem was that all the lumber had been bought and sitting in my driveway prior to the material increase. He forgot that he had given a list months earlier showing we had all we needed but the siding to complete the job.The company does good work but you have to stay on top of the business side of the contract."