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"Excellent service."

"Exceeded my Expectations. Charles and his Step By Step crew did 2 jobs for me. a 25'x30' blue stone patio, with gas firepit, sitting wall and drainage. Then did a 12'x12 Hot Tub Pad. couldn't be happier. will enjoy for years to come. Charles is young, but knowledgeable and professional. His main goal is customer satisfaction and to grow his business with happy customers!! He nailed it with me. Thanks Charles"

"Travis was very professional and responded very promptly. His prices were affordable and I would definitely hire him again."

"He can make repairs on something you already have or make something from steel that youâ  ve been wanting."

"best ever company and their people are polite and helpful and explained everythng to me . DO NOT DO NOT call a plumber to fix a well problem . I learned the hard way after a plumber fixing my pressure tank broke my whole house self flushing filter . I called caroliner virginiawell and pump and they fixed all the mistakes the plumber made and moved my pressure tank for me and rehooked a new whole house filter up for me . As you can tell I covered up the pumbers note that messed up besides the money that plumber cost me . Please save yourself the headache I have been through and hre this well driller . This company CARES about YOU . I have to add we are seniors and needed help fast and the severe heat did not stop these guys from saving me I live in Axton VA so they did come here"

"We called and booked this company for snow removal. Told me paying thru Angi made things ?more difficult because they pay to advertise and get hit with fees for doing work?. I was not thrilled with this comment but it was getting late in the afternoon with freezing weather and more snow possible. Between a rock and and hard ice ball for sure. Live and learn. He comes rolling up 25 minutes late in a large truck with a white bobcat type tractor on the trailer for 6 inches (max) of snow to be removed on a double car garage. (Two single unit doors). I told him specifically I had an appointment (cardiology follow up) at certain time. I usually never leave workers alone to do the work for the very reason of Wed hat happened. Not only was he late, He left over 10 blade marks on the driveway, which were unable to be removed with power washing this summer. On the north door he plowed through the garage door?s metal facing & into the wood frame of the house. It was ?repaired? (covered to not notice it just by a quick peek by the metal being turned back into placement) but the wood gouge wasn?t going away. The southern door was also bumped with the blade?s tooth but left only a small dent. Only when outside looking at the garage would someone notice the damage. It wasn?t there before and weirdly fit a bobcat tooth, I didn?t see the damage when I paid thru Venmo, He never said anything about damaging the facings of the garages or driveway.. Iit still hasn?t been repaired because it?s too small of a job (even with the garage pros). He showed up late , left our home damaged, and took $50 off the $200 charge (because it only took 15 minutes). Unbeknownst to us about the damage, which is going to cost way more than $50 to replace. I marked both facings at snow level and the damages were at those exact heights. Asked about the mark.. Didn?t exactly deny but never responded afterward to any texts. I watched him remove 3 buckets of snow on the lower driveway, very quickly and somewhat recklessly. I talked to him before I had to leave. I warned him not the get too close with the cat blade to the garage because the snow wasn?t close to the garage. Added to be careful and to slow down. He said I was just working my way up to the highest snow before the sun dropped begins the houses. Late afternoon winter appointment leaves early sunsets but he had plenty of time to do the work before it was even dusk. FYI, he mentioned his company wasn?t doing small landscaping anymore and focusing on major jobs now. Precise? Not exactly precise or honest. Would not hire the company again. Would rather have the heart attack that started when shoveling two shovels worth than to hire this company for anything again."

"Yes and they were very professional and did a great job and it won’t break your bank a less than the other companies wanted so thank you Chris and your partner who did a great job today ."