Get matched with top french drain pros in Chapel Hill, NC

"Our backyard had a large uphill slope, rendering most of it unusable. Additionally, there were drainage problems and a lack of privacy. All of these prevented us from enjoying our yard. Gardens of the Carolinas was the most responsive when we initiated initial inquiries, which continued throughout our project. John and his team were fantastic to work with for our backyard project. The team listened to our concerns and provided an extensive long-term vision for rectifying them and making them an area we’d enjoy moving forward. Based on our immediate needs, we decided to take a phased approach by adding a timber retention wall, a stone wall with lighting, and privacy trees. They also tapped into our existing drainage solution and made it more efficient. I view this as providing us with a canvas for future projects. We are very pleased with their work and will be a repeat customer for future phases of their initial plan. To summarize our experience with Gardens of the Carolinas: Patience: We made multiple edits to find a solution within budget. John and the team always understood and respected our concerns, ensuring we were comfortable with the decisions. Thoroughness: I was provided multiple options and pros/cons for every question. This reiterated their experience and gave me confidence that we were making a sound investment. Seamless: their team handled everything for us, including permitting, assistance with HOA, and more, in addition to the work completed. Professionalism: The crew performing the work respected concerns around noise and ensured a clean and tidy work environment. When the project was completed, they ensured the streets, sidewalks, and backyard were all in a great place, demonstrating their unwavering dedication to customer service."

"Work was scheduled and completed promptly. Excellent communication & work from beginning to end."

"I hired Miguel to build a patio in my backyard, and it turned out to be one of the worst decisions I’ve ever made. We agreed on a 30x14 paver design for $5,700, including all labor and materials. However, Miguel showed up with only 40 pavers anyone with common sense knows that’s nowhere near enough for a space that size. Because of his poor planning (or intentional deceit), I had to pay for an additional 40 pavers and agree to a last-minute change in design just to get the job done. In total, I ended up paying over $7,900 more than $2,000 over our original agreement and I still didn’t get the design we agreed upon. He also purchased rocks in colors we never discussed, which clashed with everything and forced me to spend even more money. His so called retainer wall was so poorly constructed that I had to hire a second contractor to fix it, costing me an additional $2,000. The final product? Mismatched, two toned pavers, rushed work, and shoddy craftsmanship. On top of that, Miguel had the audacity to charge me extra because his workers had to put in more hours all due to his own lack of preparation and failure to follow our agreement. His lack of professionalism, accountability, and honesty is appalling. I wouldn’t trust this man to build a sandcastle. What I’ve learned from this mess: never pay a contractor without getting an itemized list, double check the materials yourself, and don’t assume people will be honest just because they seem nice. If I had the time and energy, I’d take him to court. But truthfully, I believe karma will handle it because there’s no way good will come to someone who operates this deceitfully. Save yourself the money and stress — do not hire Miguel"

"Excellent and professional folks. Very courteous"

"Work was done in a timely manner. Were able to come the next day even though I didn’t have to have it done that quick. He explained everything and the job was done well."

"Yard looks wonderful. Looking forward to planned plantings this fall. Definitely recommend this company"

"Attributes - Promptness, Pricing, Quality work and highly personal. I hired Eric for a driveway culvert extension. He called me the day of my request and was at my house a couple days later to work up the quote. His quote was reasonable and he let us know he would be able to do the job within a week. It is quite rare these days to have anyone in the service industry do anything in a timely manner. Eric had the job completed within 10 days of our initial conversation. Very impressive!! His job was thorough and quite impressive. I recommend him to anyone that is interested in landscaping service in the Roanoke Valley area."

"Cancelled all services with Blanton as well as this well pitched Wow Service Plan. Was given a good pitch about services provided. However, after scheduling twice for services provided by service plan, only to have them cancelled and told need to reschedule. Today is was need to reschedule because they are anticipating (four days from now) a high volume of emergency calls due to cold weather and freezing temperatures. What cold weather? 52 and 43 at night are not freezing temps; 69 and 67 daytime are not freezing temps. So you reschedule appointments four days in advance with no actual justification or confirmation the day of of what you think might happen? Sounds more like laziness or a reason not to fulfill appointments made almost two weeks prior. Second, why have an online system that allows you to book an appointment and date but when you call to complete the appointment process, tell us that the dates that show on the calendar as “available” don’t actually mean they are available? The lady I spoke to said they are run by two different departments. Sounds like you need to update your systems and booking process that actually shows dates of availability so customers don’t waste time picking a date that isn’t actually available and waste time. Or get rid of calendar option altogether so you cannot select a date that isn’t in “real” time."

"The plumber reworked the drain piping under the sink in December due to a leak at a connection joint. 3 Months later a connector came loose while the dishwasher was running and water flooded the sink cabinet. I called Dr Drain and was informed it would be 4 days before someone could come out and fix it. I explained this was an emergency, the kitchen sink was inoperable due to the drain pipe being disconnected and I could not go 4 days without my kitchen sink. The person I spoke to did not say they were sorry this happened (it was obviously not hooked up correctly in the beginning) or offer any help in the situation. It is unexceptable for a plumber to not offer emergency services when something they did failed and made the sink inoperable for 4 days."