Founded 1981 • With Angi since June 2006
Angi Certified
2022 Super Service Award
Service Provider Response
Dear [Member Name Removed]- Thanks for taking time to write this review-we thoroughly enjoyed working with you- Looking forward to our next interaction with you or seeing pictures, as your landscape matures. [Member Name Removed]Service Provider Response
Dear [Member Name Removed]- Thank you so much for taking time to write this complimenting review. It has been a pleasure doing your project- we look forward to "phase next" whenever- thanks again!Service Provider Response
Dear [Member Name Removed]- Thank you so much for taking time to write this review. We look forward to "phase next" when we bring the back buffer trees this Fall- thanks again! JohnService Provider Response
Dear [Member Name Removed]- Thank you so much for taking time to write this complimenting review. It has been a pleasure EVERY time we have had the opportunity to work for you and your husband. I love thinking about you out in your patio space near all the birds and wildlife you have and care for- we look forward to "phase next" whenever- thanks again! JohnService Provider Response
Dear [Member Name Removed] and [Member Name Removed]- We greatly appreciate you taking time to write this kind note. It really helps us connect with wonderful clients like you guys- have a great summer and we'll see you in the Fall! JohnService Provider Response
Dear [Member Name Removed]- Thanks for writing this review and the bonus of the Utube videos you produced of our work at your residence- It was a pleasure working with you and we will be ready for your next phase this Spring. john and SamanthaService Provider Response
Dear [Member Name Removed] Thanks for taking time to write this review- these reviews are how we get to our next great client (like you)- It was a pleasure working with you and your wife- we will be ready for your next phase whenever you call and I hope you are enjoying/ consuming the firepit/ patio. john and SamanthaService Provider Response
Dear [Member Name Removed]- Thanks for taking time to write this kind note! I hope your masonry repair goes well and that we will be able to help you with a future landscape need. Thanks again- JohnService Provider Response
Dear [Member Name Removed]- Thanks for taking time to write this review- these reviews are how we get to our next great client (like you)- It was a pleasure working with you and we will be ready for your next phase whenever you call. john and SamanthaService Provider Response
Hello [Member Name Removed]- Thanks so much for taking time to write this review! We thoroughly enjoyed your project and look forward to the next phase of work, whenever you guys are ready. I'm very happy with how our additions/ changes turned out. Thanks again- all the best! JohnService Provider Response
Thanks [Member Name Removed]- We look forward to the next phase- I appreciate you taking time to write this review- it was a pleasure working with you guys! JohnService Provider Response
Thank you [Member Name Removed] and [Member Name Removed]- it was a pleasure working at your residence- I have already shared with others the warm pictures of your children”helping” us with moving materials, raking, etc- please send pics when the tree swing is used this Spring! Thanks again for all the work! JohnService Provider Response
Hello [Member Name Removed]- Thanks so much for taking time to write this review. We thoroughly enjoyed your project and look forward to the next phase of work, whenever you guys are ready. I'm very happy with how our real time additions/ changes turned out. Taking out the retaining wall and grading sure makes a giant difference! Thanks again and Happy Holidays! JohnService Provider Response
Thanks [Member Name Removed] - We greatly appreciate the work and look forward to helping with any future needs!Service Provider Response
Thanks for taking the time to write a review, [Member Name Removed]! Hopefully schedules align on your next project.Service Provider Response
Thanks for this great review- we have enjoyed all the phases of work so far and look forward to installing the next “piece of the puzzle” when you are ready. It’s especially rewarding watching your trees and garden mature- every visit things seem to come together a bit more- this is partially due to the stewardship of the landscape that you are providing. Many thinks and we’ll be ready when you call! JohnService Provider Response
Thanks for taking time to write this nice review- you have been an absolute pleasure to work with- everyone feels appreciated at your home and we can’t wait for the next chapter- Thank you ! JohnService Provider Response
Thank you for this review. It was a pleasure working for you at your residence. We look forward to phase 2 whenever you’re ready. Don’t hesitate to call us with any questions about the completed work and thanks again for selecting Gardens of the Carolinas!Service Provider Response
Dear [Member Name Removed]- Thanks so much for taking time to write this review. You always make everyone here at Gardens feel appreciated. We are blessed to have clients like you and look forward to coming back to your home for another phase of landscaping whenever you are ready. JohnService Provider Response
[Member Name Removed]- I think it’s important to share my perspective on your project. First, Diana and I only ever dealt with your wife throughout the process. Also, from the beginning we did not believe your lists/site constraints/budget were going to align and we shared this immediately. From the initial site visit, it was apparent the list would exceed the budget and we communicated this. We came up with a design that could be phased and would accomplish your higher priorities first and in the most cost effective way - but still noted that the budget was unrealistic in comparison to the wish list. During the design presentation your wife was very complementary, excited about getting the deck options priced out, and phasing the work. Also in this meeting, I was told there was more money in the budget than indicated initially. I’ve looked through the timeline of our correspondences- It did take longer than normal. Some things that extended the process were on each side - you didn’t have an adequate survey and we had to employ a surveyor, you have/had several aspects of work done that were illegal/not code compliant that need to be resolved. I do see emails from you apologizing for delays- birthdays, strep throat, fostering puppies, and vacations…unfortunately my travels were exactly opposite yours. You listed tree work as a delay - as you will remember, your neighbor was about to move and you requested #’s super quick to remove trees on/along their property line before new neighbors moved in. We provided a detailed breakdown of the work immediately, only to have you say you had now decided to wait. In closing, the design was based on the existing conditions and your wish list. There were no lavish additions. Note that the plants included exceptionally mature trees, as requested, to serve as a buffer. Also, I don’t believe you have a complete understanding of the design recovery process - your plantings alone would recover 78% of the design costs and the tree work would have recovered the rest.ask for details
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