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Recent Appliance Repair Reviews in Castle Hayne

  • Mr. Appliance of Wilmington NC
    5.0
    Went very well. Repair person was friendly, professional and kept his mask on the entire time. Immediately knew what the problem was. Took a few days to get the right part, then came back and replaced in no time. Would definitely hire again
    Judy B.
  • Bell's Appliance Service
    1.0
    I was charged almost $300 to replace a $14 part in my LG dryer. I had already troubleshot the dryer on my own, eliminating possible issues. So the technician was ahead of the repair time already because of my pre-work. Bell's Appliance Servies uses a "blue book." I'm not sure if they created it or someone else. Because the dryer was manufactured by LG "foreign", the price to repair it was excessive. Even though any dryer manufactured in the U.S. (Generally, no makers can fully claim that the entire dryer is "Made in the USA"), they all contain tons of "foreign" parts. Bell's reasoning for adopting a "blue book" is to make the repair cost fair. IT DOES NOT. It just gave them justification to overcharge for a procedure that takes the same amount of time no matter what brand of the dryer is being repaired. Most people know that a dryer is simple. This unfair pricing strategy benefits some customers and not others and of course Bell's. If instead, they had accounted for the time it took for most technicians to complete the repair (less than an hour), I would definitely not have been PENALIZED for owning an LG. FYI - my LG is not a premium dryer. However, that's how it's designated by their blue book because it's "foreign." Be warned--this blanket pricing strategy and unscrupulous business model is on the rise. To make matters worse, they expected me to "buy in" to a pay-it-forward plan. Give us money now (enabling them to invest it), and then maybe you can stomach any future repair overcharges. Note: They gave me the opportunity to review them via Google. I did. Interestingly, it doesn't show up
    B N.
  • Mr. Appliance of Wilmington NC
    5.0
    Repair man knew what to do and finished in good time and everything works perfectly now. He was personable, clean, knowledgeable, timely. I would call him again with other problems. I have his card.
    PEGGY O.
  • Neli Virtual Appliance Repair
    5.0
    He tried to diagnose the problem. Unfortunately tje video link wasnt working so he couldnt see what was happening. He tried but the end result is i need a new washer
    Anne F.
  • Neli Virtual Appliance Repair
    5.0
    It went great, this is a unique service, for DIY-ers. My electric dryer wouldn’t heat, so I went on line and diagnosed the problem and ordered the parts. I also watched several how to videos, but none of them matched my dryer. Finally went on Angie’s list and it matched me up with Tin Lizzee which is a chat service to help you through your repair. The technician I talked with was polite, professional, and knowledgeable. I did get stuck during the repair and they called me on my cell and talked me through what I needed to do. I know I saved a lot of money by not having an appliance repair person come to my house with the mark up on parts and labor rates per hour I believe I saved at least half of the cost, if not more from ordering on line and chatting and talking to the Tin Lizzee technician, it was $30 well spent
    Hank H.
  • Mr. Appliance of Wilmington NC
    5.0
    Wonderful! Arrived on time, followed Covid 19 rules and performed the work perfectly. Pricing was reasonable and I would definitely contact them for future repairs.
    Virginia O.
  • Mr. Appliance of Wilmington NC
    5.0
    GREAT! Repairman was on time, checked out what was wrong and had it fixed and running in 15 minutes. I will definitely recommend this company to anyone in need of a good repair company.
    kathleen l.
  • Mr. Appliance of Wilmington NC
    5.0
    Very smooth operation. I use Mr Appliance for all my appliance repairs and installation needs. Have been using them for at least 10 years. Courteous and efficient
    Mary K A.
  • Coastal Home Renovations
    5.0
    Great work. Pavel and crew showed up as scheduled and did an excellent job installing the new appliance which required modifications to the cabinet above and then ran the exhaust pipe through the attic to the outside. I have used them in the past and would highly recommend them.
    Rick F.
  • DK Appliance Repair
    5.0
    Even if I had not started out with the worst appliance repair in the Triangle (possibly in the country), I would still consider DK one of the very best companies. These people know what customer service is all about. The dispatcher (Dawn) answered all my questions; when she didn't know an answer, she researched it, then called me back. The service technician (Chris) called to say he was on his way (always during the 2 hour appointment). He showed up on time and did his work efficiently. Probably the best benefit was how DK helped me solve a nightmare. We moved into this house less than 6 months ago. At closing, we obtained a warranty to cover appliances. When we called the warranty company about the malfunctioning oven, they referred us to another company. We spent more than a month trying to get the warranty company and the other company to actually service the oven. Eventually, I decided to get this done on my own and to sue the warranty company. I found DK through Angie's List. I gave Dawn a bit of information about how we had problems getting the service done elsewhere, but never shared any details. On his own Chris figured out what my predicament must be. When he arrived the first time, he advised me that DK also contracts with the warranty company. Bottom line, I was able to get the service referral changed to DK. When Chris returned, he had already ordered and received the parts. The installation was a snap and the oven has worked well since. Most important, being able to work through the warranty company saved us hundreds of dollars (our out of pocket expenses turned out to be $0)
    Dante L.

Last update on August 16, 2022

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Featured Rating:
4.3

Appliance repair experts in Castle Hayne are rated 4.3 out of 5 based on 2,377 reviews of the 19 featured Castle Hayne pros

The Angi rating for Appliance repair experts in Castle Hayne is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Appliance repair experts needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.