We had been without an oven for quite some time while trying one last time to repair the Dacor. Mark scheduled our installation within a few days. Sterling Appliances uses their own installers and their charge for delivery, installation, and removal was much less than that of a large chain that farms out installation. Unfortunately, the GE oven would not fit in the existing space under the Dacor cooktop. Rather than modify the space, given our experience with Dacor, we went back to Mark for a new cooktop. The one we wanted was back ordered which suggested a longer wait to get the oven installed. However, Mark searched for and found the model we wanted, scheduled the installation quickly, and cut the cost of the second install. We will definitely go to Sterling Appliances for future appliance needs.