Get matched with top boiler installation pros in Burlington, NC

"I contacted Duggins, in addition to numerous other heating and cooling companies, to obtain an estimate on replacing my entire HVAC duct system.  Having had some issues with it over recent years and doing quite a bit of research, we knew we were ready for better insulated flex duct, better air quality, and a more comfortably conditioned second story in our Cape Cod home.

David Mitchell was my service consultant.  He was very patient and thoughtful when responding to any of my questions, as well as providing thorough responses.  He listened to the issues that I told him we wanted to address, and very adequately proposed possible solutions.  He did not try to 'sell' me on anything I wasn't conveying I wanted, and offered his professional opinion on how to achieve my desired outcome.  Once provided with the final proposal, I was very pleased.  It came in quite a lot lower than the #2 company I was also considering.

My only additional consideration was to be assured that there would be no possibility of any sort of contaminant(s) left within my duct system / heating and cooling unit.  I had done some research on this issue, and David was more then willing to look over some internet links I sent to him regarding EPA approved sanitation products, etc.  To address these concerns, Duggins sub-contracted with The Duct Doctor to come on site to sanitize the one return box they were unable to replace, in addition to the blower, coil, etc.  I was not only very pleased that they made the effort to do this, which ultimately won them my business, but I was also very impressed with Jim Gehling, of Duct Doctor of the Triad.

The crew of three technicians that completed my job were timely, polite, and efficient.  They were thorough, cleaned up after themselves, and went to fairly great lengths to assure that my flex duct that ran through a chase to the second-story was completely removed and replaced.  Instead of cutting a whole into my wall, one of them was very resourceful and created a sort of internal ladder to access the chase, then climbing up inside to cut a whole slightly larger through the floor above so that they could pull the new flex duct down into the crawl space.  This saved me the additional work of replacing / repairing drywall!

I was VERY please with the estimate, the crew, and the work that was completed.  I will likely be switching my seasonal inspection contract over to them.  I would not hesitate to recommend Duggins Heating and Cooling to anyone. . ."

"He came over next day and diagnosed the problem quickly as a dead exhaust system. He offered several options at different prices and the cheapest one has proven a sufficient fix."

"Our motor burned out the week before Christmas during the night. I called Alpine and the serviceman was at our home the next morning.
He determined the problem, let us know the cost and the part was ordered immediately. He installed the part as soon as it came in. We have been standing customers with Alpine and the prior HVAC company with a service plan. We appreciated their responsiveness and flexibility. R Hall Durham
"

"Estimate was quickly provided and job was done within estimate range. Installers were very knowledgeable and had quite a bit of experience with whole-home systems. They arrived on time and took the necessary time to do the install the correct way. Would highly recommend."

"Great, Ken is very professional. Ken put a new system in my business also added system in my work shop at home. Ken also serviced my two in my home. He very reasonably price and is on time to the minute. This is a guy I would recommend no matter how small or large your job is."

"it was great. these folks installed my unit years ago and i have been very happy with them ever since. i would highly reccommend them"

"Perfect Quickly diagnosed problem They will return to install replacement part once they receive it"

"I got a range hood installed by this beautiful couple they did an excellent job on my budget, planning on give them a couple more projects down the road."

"Excellent! I was in a bind because my air conditioner went out and I really wanted to at least get a ceiling fan installed so I could survive the heat. Gerald responded immediately, was extremely professional and knowledgeable. He was patient with me and my lack of knowledge. He explained things to me as he went along. He did such an excellent job installing the ceiling fan that I had him install a new light fixture as well. I will definitely be having him come back out to install some recessed lights in my kitchen. I can not recommend him more highly! He takes pride in his work and is a man of his word! Hire him. You won’t regret it. I sure don’t!"

"Ricky called me right away and was able to come on the same day. He was very nice and professional. He saved me and my pets from the hot and humid house. I will be hiring him again for maintenance and any HVAC needs at my house."