Get matched with top heating oil pros in Alexander, NC

"Using Greg was the best decision my wife and I made while we were searching for a home. As any Asheville home buyer will tell you, the market is insane. Homes that are on the market almost always have serious defects, or they’re priced 100k+ over pre-pandemic levels. Greg can’t make it easier to find a home, but, once you find a home you think you like, his expertise will make you feel confident in your decision. He has encyclopedic knowledge of all rules and regulations required by North Carolina, but is also aware of various small repairs that pay dividends. For example, diligently painting your door jams is an easy way to prevent rot (unfortunately, neither of the homes we had inspected followed this tip). We’ve had multiple friends, family members, and contractors comment on how incredibly detailed Greg’s inspections have been. We had two inspections done by him, with our last inspection totalling seventy-three (73!) pages, complete with numerous pictures and videos. To put that into context, my sister-in-law’s inspection (not done by Greg) was only 24 pages, despite her home being older with at least as many problems. Aside from his comprehensive inspections, Greg is a genuinely pleasant person to talk to. My wife and I called him several times during our home-buying journey (Greg -- if you are reading this -- we’re sorry for the constant calls), and he always took time to explain any questions we could think of. We could tell he genuinely cared about helping us find a safe home. Needless to say, my wife and I highly recommend using Greg."

"When I called to get an estimate, Rick Harrington told me what we were doing wrong. He also said it is explained on their website. Our breakers were not bad and we were not charged for the advice. Will definitely call him if we have another electrical problem."

"We had a new system put in the end of 2020. Gentry has always been prompt, knowledgeable, professional and great to work with. During this last storm our heater went out. I called on Sunday afternoon and I actually spoke to a person, who was very nice, and said someone would call me. Within minutes someone actually did and tried to help over phone. I had already tried what was suggested but he assured me we would see a service man the next day (Monday). Someone did call Monday morning and we did have a serviceman come out promptly. Albert was prompt, professional and immediately got to work. Our unit is underground and is difficult to get to but he went down there and worked until he got it working. It was a frozen line which he fixed and rerouted. He suggested a few things for another snow or freeze and left. The heater has been working since then. We would highly recommend Gentry Service in Swannanoa for new heating system or for service. We have been very satisfied from the beginning."

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"The first thing I want to say is I trust them. I have never been able to be there during the day when they arrive and I leave my front door open and nothing has ever been disturbed. They come in work the thermostat do their job kind of replace filters and I am totally satisfied with her work."

"Needed to have a toilet with leaking flush valve replaced. Prompt and professional service. Would definitely hire again"

"I have service contract with Horizon and everyone they have ever sent to inspect my hvac and furnace has been very knowledgeable. The last person, Alex was very helpful with a very complicated problem of condensation on a wall. He proposed some options and began by adjusting the fan- the least involved one He called the office to get further expert input from managers. When I had to replace my AC earlier this year, they gave me by far the best price and efficient service. They explained my options clearly and did not try to hawk their mist expensive product. All reps were oriented to what is best for the customer."

"Wade and Jacob were very professional and courteous. They were on time and explained everything they were doing and took before and after pictures of my entire duct work and air handler. Wade was also very kind and provided the dryer vent cleaning at no extra charge. Wade and Jacob accommodated us by maintaining the use of face masks and foot coverings not only respecting our home but also our health and safety at this time of Covid. We greatly appreciated his company’s services and would highly recommend them."

"It was good. I would give them a 5."

"Great. It makes such a difference"