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  • Average homeowner rating star icon4.4
    Average homeowner rating
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    Verified sump pump installation services reviews

Find Sump pump installation pros in Advance

James Cress Jr. Water Pump and Well Services
5.0(
9
)
Sump Pump - Repair or Replace

Serving Advance, NC and surrounding areas

Approved

In business since 2002

Free estimates

Emergency services offered

"James Cress Jr Water Pump Company came out to check my well and give me an estimate on work to be performed. He was punctual with his appointment with me. He replaced my pump in the well and I am one satisfied customer. I will call him again. I will be referring him to family and friends. I was satisfied with the hob and the cost was reasonable."
4 neighbors recently requested a quote
Recommended by88%of homeowners
Avatar for Elite Plumbing & Drain Cleaning LLC
Elite Plumbing & Drain Cleaning LLC
5.0(
38
)
Sump Pump - Repair or Replace

Serving Advance, NC and surrounding areas

Approved

Super Service Award Winner

In business since 2016

Free estimates

Credit card accepted

"Austin was great!!! His communication and explanation of recommended solutions was like no other. He was tasked to fix an issue from previous plumber that would not come back to correct faulty install of spigot and water hydrant. Austin explained what happened with the previous installation and the below par accessories that the previous plumber used. Austin also installed water faucet , water line , trench, and installed French drain for outdoor sink that we had waited for the previous plumber to install for almost 2 years . We highly recommend Austin for his quality of work, professionalism, explanation of resolution and communication from first call to job completion! Well done sir, thank you for completing the jobs in a timely manner !!!!"
Response time5 hrs
Response rate98%
9 neighbors recently requested a quote
Avatar for Groundworks
Groundworks
4.7(
474
)
Sump Pump - Repair or ReplaceSump Pump or Interior Foundation Drains - Install

Serving Advance, NC and surrounding areas

Approved (Corporate)

Super Service Award Winner

In business since 2003

Free estimates

Emergency services offered

"Good they had to come back 3 times the alarm kept sticking twice and the third time Matt knew what the problem was after he looked at the sump pump I was very happy overall with tarheel basement they listened and took care of the problem immediately I would highly recommend them"
Foundation
Foundation
Foundation
Foundation
Foundation

+16

139 neighbors recently requested a quote
Recommended by91%of homeowners
Avatar for Crawl Space Jam
Crawl Space Jam
5.0(
12
)
Sump Pump or Interior Foundation Drains - Install

Serving Advance, NC and surrounding areas

Approved

Super Service Award Winner

In business since 2025

Free estimates

Warranties offered

"Chris was very thorough and went above and beyond which is why we chose Crawl Space Jam for our project. We needed full crawl space encapsulation with a dehumidifier due to moisture and mold issues. Other companies recommended installing perimeter drainage and a sump pump in addition to encapsulation. Chris did the extra work to uncover an existing perimeter drain in our crawl space and he even tested it to ensure it was draining properly. I recommend Crawl Space Jam without hesitation."
Foam Wall Insulation
Drainage Matting
Debris Removal
Ground is Sealed
Walls/Pillars Sealed

+6

Response time2 days
Response rate90%
54 neighbors recently requested a quote
Avatar for Carolina Basement Systems
Carolina Basement Systems
4.0(
89
)
Sump Pump - Repair or ReplaceSump Pump or Interior Foundation Drains - Install

Serving Advance, NC and surrounding areas

Approved

In business since 2005

Free estimates

Emergency services offered

"Installed sump pump. Didn’t press for the more expensive, expansive project. I appreciated that. I also loved that they communicated and set times and dates and confirmed. So far so good. We will see if problem is resolved."
Before Encapsulation
After Encapsulation
Before
After
Response time9 hrs
2 neighbors recently requested a quote
Recommended by94%of homeowners
Avatar for Safari Septic, LLC
Safari Septic, LLC
4.6(
111
)
Sump Pump - Repair or Replace

Serving Advance, NC and surrounding areas

Approved

In business since 2010

Free estimates

Emergency services offered

"I first had another service company from Charlotte that I contacted. We can be there at 4 today. Great. No show others issues. Tuesday 2-4 great shows at 3:30. All I needed was pump station pumped out and replace effulent pump no digging needed. Pumped one side said would have to dig up other side , bring in equipment , septic line may need camera etc etc could be up to $5000 could be here at 9 the next day. Get call that night that I need to pay at least half of money before they could proceed. Told them not our deal, their guy wasn't sure. Never showed by 10;30, called them and told them to forget it. Another local company argued with me as to what I had, lived her 20 years, told him I would send pictures, never responded. Got on home advisers and had 3 contacts. first called right away. Told the issues, they would need to come look but that would be $150 cost but if they got the job would knock it off the price. Told them I would send pictures, nope need to pay first then come LOOK. NOPE. Then Mark from Clearwater Septic and Pumping called, told him the issues, told me he would be there the next morning between 11-12. He texted when he was on his way. arrived , pouring down rain, showed him the pump tank, we discussed prices, wanted to pump out, pull old pump and make sure we got the right size, gave me their price to replace pump and away we went, all in the pouring down rain. Told him we didn't have to finish today, maybe next day would be ok, no back ups or any issues, could wait. He said I told you we would get it done today and we will. they pumped both sides, pulled pump, went and got the new pump. installed the new pump, all in the pouring rain, never complained, knew what needed to be done and he did it. very professional and NEVER spilled a drop of waste on the driveway or yard like the first company from Charlotte did that I sent away. finished at 5;30, soaked ,cleaned up everything. This company came, gave me fair prices, did what I asked to have done and didn't try to hit me for any other charges or unnecessary work. VERY HAPPY with the end result. I'm pumping again:) Thanks Mark"
Photo #1 Panel installation
Photo #2 Interior view of panel
Photo #1
Photo #2
Photo #3

+6

Response time7 hrs
5 neighbors recently requested a quote
Recommended by94%of homeowners
Avatar for Drip Doctors Plumbing and Excavation LLC
Drip Doctors Plumbing and Excavation LLC
4.9(
18
)
Sump Pump - Repair or Replace

Serving Advance, NC and surrounding areas

Approved

Super Service Award Winner

In business since 2025

Free estimates

Emergency services offered

"The job went great! They were able to remove a very large drainpipe that was 5 feet below the road. Additionally they installed a larger pipe for us, and did an excellent job getting it seated in place and covering it up. The road going into our farm doesn't flood anymore and the water is able to drain nicely on the sides where they helped dig the angle much better than any piece of farm equipment we had on hand. Mr. Lozy was kind enough to help us dig a really small pond for the deer as well. With his excavator it took 3 minutes, what would have taken me 18 hours and a broken back to do with a shovel."
Drain Pipe Installation - Exterior Project
Plumbing Project
Plumbing Project
Additional Photos
Additional Photos

+23

8 neighbors recently requested a quote
Recommended by38%of homeowners
Avatar for Sedona Waterproofing Solutions
Sedona Waterproofing Solutions
4.4(
80
)
Sump Pump or Interior Foundation Drains - Install

Serving Advance, NC and surrounding areas

Approved

In business since 2015

Free estimates

Warranties offered

"Great work. I needed trench dug and drain extension on downspout installed to prevent erosion. Job was completed quickly and met expectations. pricing was fair and crew was timely and courteous. Would definitely hire again."
Crawl Space Encapsulation
Crawl Space Encapsulation
Crawl Space Encapsulation
Crawl Space Encapsulation
Crawl Space Encapsulation

+51

Response time1 day
74 neighbors recently requested a quote
Recommended by93%of homeowners
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Showing 1-10 of 82
Sump Pump Installation questions, answered by experts

A sewage ejector pump is necessary if you have any plumbing fixtures, such as a bathroom, laundry room, or sink, located below the level of your home's main sewer line. Standard plumbing relies on gravity to move wastewater and solid waste to the municipal sewer or septic tank. However, for fixtures located below grade (e.g., in a basement), gravity is not sufficient.

The purpose of a sewage ejector pump is to actively pump this wastewater and solid waste upward into the main sewer line. Without an ejector pump in this situation, wastewater would have no way to exit and would eventually back up, causing a sewage overflow or flooding in your basement. If all of your home's plumbing is on the main floor or higher, gravity can handle the drainage, and an ejector pump is not needed.

Yes, it’s normal (and beneficial) to have a small amount of water in the bottom of your sump pit. It shows that your system is collecting groundwater, rain, and excess water from around your property—just like it’s supposed to. However, if the sump pit is always full, you might have a leak or a faulty sump pump.

First, you can try unplugging the two sump pump cords, one for the motor and one for the float switch, then plugging them back in to reset the sump pump. You can also reset the sump pump by turning it off and back on at the breaker. Many sump pumps have a reset button, which you can press and hold for a few seconds to reset the device.

Sump pump repairs are typically handled by plumbers or waterproofing specialists who are experienced in handling basement and foundation-related issues. Plumbers can address issues like clogs, electrical problems, and mechanical failures, and waterproofing professionals may be ideal if the sump pump is part of a larger drainage or waterproofing system. 

Some people may also call on a general handyperson for minor sump pump repairs. However, for complex problems, hiring a certified plumber or waterproofing expert ensures the work is done correctly and prevents further issues.

In most cases, standard homeowners insurance policies do not cover damage from a sump pump failure or overflow. Coverage for water damage is often limited to sudden, unexpected events like a burst pipe that was not caused by negligence. To be covered for sump pump issues, you will likely need to purchase a specific rider, endorsement, or additional water backup insurance. If your insurer offers this type of coverage, they may require proof that your sump pump is regularly maintained.

The Advance, NC homeowners’ guide to sump pump installation services

From average costs to expert advice, get all the answers you need to get your job done.