Get matched with top sump pump installation pros in Welcome, NC

"Work was scheduled and completed promptly. Excellent communication & work from beginning to end."

"Eduardo contacted me directly. He was able to suggest a possible solution to my problem over the phone and give me a fair quote. Other companies wanted a service fee just to come out and one was double because it’s a weekend. My leaking toilet was repaired within the hour. Eduardo was respectful and professional. I will call him again for my next plumbing concern."

"The “Comfort Specialist”, aka highly trained salesman, Jared Reeves was very professional and informative. He even came to my house on a Sunday to quote a new AC/furnace system, and he answered several texts with additional questions I had before signing the quote into a contract. The contract laid out, in very clear terms, what equipment would be installed and the labor involved. Unfortunately, that is where Jared’s communication stopped, despite his (and Eanes’) promise to make anything that wasn’t done correctly on the install or the equipment, made right. The day of install started early at 8am and ran long to 9:30pm. I was home the entire day, and I checked in several times to see how the progress was going. The installers were great, but I did have to question (and convince) them to replace the drain pan when they informed me they were not going to put in a new one. A new drain pan was included on the signed quote/contract, as the original was rusted in several spots and clearly needed to be replaced. After convincing them to do that, I noticed that the new return plenum and furnace drop which was included on the signed contract was not being done. When I questioned that, I was told that it was not included on the punch order. Jared (the salesman) and I specifically discussed the new return and plenum during his visit, as the inside of the original return/drop was quite dirty and dusty, naturally and perhaps the M-word (moldy). I did not feel the installers cut corners, but the new return and drop box promised by Jared and included in the contact were a hard “no, that wasn’t part of the plan” from the installers. I sent Jared a text immediately to inform him, but I did not ever hear back. The sale was done, and so it seems was he (despite sitting in my dining room with his sales pitch, promising that anything not done right would be made so, on his dollar if needed). I emailed Jared and Eanes Customer Service several times over the next week, and I got zero reply. I asked for a refund of the cost of material/labor on the return/drop that was in the contract and not fulfilled. Updated as of 7/30/2024 All issues have been resolved."

"Sofia contacted me within an hour of my request and came out late Saturday afternoon to diagnose the problem. We had a serious leak in our water main pipe. Sofia and her team hand dug the trench for the new pipe to preserve our landscaping. The work was completed quickly and professionally at a reasonable cost. We highly recommend Sofia and will hire again."

"They did a great job installing my new septic system. Price was fair and they got done with the job in less time that expected. Would 100 percent recommend them to anyone that has septic need. "

"They did a great job! My roof looks great! Reliable and kept me well informed about everything. They kept cost in mind and cleaned up nicely after themselves. Serge even came out late to tarp the roof until it could get repaired so that I didnâ t have any further damage to the house waiting for the roof. They were very nice to work with. Great people. I canâ t say enough good things about them!"

"they did a great job. come earlier looked over job and gave me a quote on site right there. they cleaned my drain and had camera on hand to inspect pipes. Job done. Very nice people, highly recommend. AAAA++++++"

"Excellent work and very courteous and professional."

"If you have brown water, talk to Action Well and Pump. My water was so full of magnesium and manganese that the county told me not to drink it so I lived on bottled water for 10 years. My clothes were brown (regardless of their original color) and so full of minerals that they were stiff. I looked and researched for a filtration system but was unimpressed with the responses from other providers. They would either tell me their system would not help me (at least they were honest!) or would say "sure our softening and filtration system will take care of it for $12K - $15K" until I wanted a guarantee. Finally, I asked Action Well and Pump if they could help me. They had provided repairs on my well, so I had a good opinion of them already. They explained how the Sidewinder worked. No softener was needed. No salt. And it worked spectacularly! I now can have white clothing that stays white. I am so grateful! Also, the cost was a third of what everyone else was quoting me for systems that would not solve my problem."

"Knowledgeable efficient and easy to work with - I have used straight flush twice now and both times I was extremely pleased and my home restored to normal operation after their visit."