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"It did not go as expected. Although the staff is very friendly, professional, and punctual, the actual job did not go well. My toilet was leaking onto the subfloor, so within 15 minutes the plumber determined I needed a new pipe and he would not be able to reinstall my toilet until I fix the subfloor. I fixed the subfloor and called the plumbers back two days later. The office staff that took my call was wonderful and accommodating, and got a plumber out right away to reinstall my toilet. Here’s where the problem is: the first plumber who took the toilet out laid it on its back causing all of the seals in the tank to break. The first plumber also replaced my shut off valve, but placed it about an inch further out of the wall then it previously was. So when the second plumber came to reinstall my toilet, not only could the toilet not be put back up against the wall, but the tank was loose and leaking now and all the seals in the tank had to be replaced. In the end, I paid $700 for this project, which shouldn’t have been more than $350 in my opinion. And since the toilet sticks out so far from the wall the tank is still leaking as it must have been jostled in use. And the base of the toilet no longer lines up with the hole that was cut in the linoleum. It just looks awful and to be honest, I should’ve just had them replace the pipe and left it at that, but the first plumber left the sewer pipe sticking 8 inches up out of the floor and I wasn’t sure how far down to cut it to reinstall the toilet. It was just a mess."

"Ambassador Plumbing did a great job in pin pointing the problem and fixing it. They picked up the new Moen faucet and came back the next morning to install it."

"It was expensive but fine. The plumber was very nice."

"Needed install for a kitchen faucet with corroded bolts. Prompt reply, friendly service. Cost was high, but as quoted--no surprises, even though it took him over three hours to get the old fixture out and install the new one. Would definitely work with them again."

"Had an extra tall toilet installed for my elderly mother. It will make sitting down and getting up a lot easier. Thank you Allen for doing an awesome job!"

"This is a good company to deal with. James, the owner, was out within one hour to diagnose our problem. The next morning the technicians, Brian and Josh were out to take care of our drain issues. Brian made a point of showing me the camera footage of the main drain. The did a great job on the main and two other drains. They also cleaned up very well when they were done. Brian also noticed an issue with our bathtub stopper and fixed it without an extra charge. The pricing was transparent. They have a nice email notice system and called when they were on the way. The three men I worked with were all very professional and easy to deal with. I would not hesitate to use them again. Phil Lykens"

"We have used Metro now for 23 years. They installed our system in 1998, and have been servicing it ever since. Obviously, we are very happy with their service"

"Leon was great. One of his guys came by a few days after the install just to check on it."

"Easy to work with, courteous and cleaned up after the job was complete. Completed almost a year ago and no more water leaks and no farther inward movement of our walls. Quality work and no further problems at that end of the basement. Having water seepage at the other end and will plan to hire again to address our new problem. Best price of the four estimated I received."

"Perma Jack was very responsive and willing to work with the owner of the project to complete a successful waterproofing drainage system. Perma Jack also worked in a very professional manner. I would definitely recommend this company."