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"The price was reasonable but the carpet didn’t look any cleaner to me. It did SMELL better though."

"Great job! Above and beyond my expectations and at a great price!"

"Tony got our 30 plus year old gaslight globe and mantles replaced, everything cleaned, lubricated the screws for easy removal of the top, and it looks like new. Great communication and responsiveness from Mary and Tony. Very impressed and would highly recommend."

"They did a wonderful job! Service was prompt and thorough. Exactly what we had hoped for! We will definitely use Hot Shotz again."

"The old and switch here. Quoted $80 on the phone when finally shows up late does an ok job. Then charges $180. Don’t trust them. To many honest carpet cleaners out there."

"We were very satisfied with their professionalism, promptness and quality work. They carefully explained every procedure before it was performed and answered all concerns or questions that we may have had. I have recommended them to several friends."

"I purchased a new AC unit last summer. When firing it up last month, the motor was dead and required a replacement. The motor had to be ordered, and I was told they would cover the cost of the motor (I should hope so), but I'd have to pay for the installation. I feel that, when purchasing a piece of equipment that expensive, one expects both the vendor and manufacturer to fully stand behind their products. Obviously, they did not. I tried to call the service manager to discuss this, but had to leave a message since he wasn't available. No return call. When the repair person came out to do the installation, I also asked him to have the service manager call. Again, no follow through. CAC also schedules for full day windows. For many households, that is simply not manageable. We have jobs, and I think the CAC policy is simply indicative that they are taking their customers' needs seriously. I have no complaints about the service technician that did the repair"

"We requested tile and Grout cleaning as you advertised. I will say Calvin was on time and very professional! I had totally refurbished this house for resell and all that was left was the floor cleaning of the tile and grout in 2 large rooms. I expected the grout to be cleaned of all grime and residue and the tile to be shiny when done? I had swept and mopped all areas previously, no furniture was on the floors when Calvin arrived. His first process was to spray all areas with a cleaner (smelled like rug shampoo), I questioned the type of cleaner, he assured me it was for “tile & grout”. Then Calvin used the spray nozzle with a semi-stiff brush and proceeded to vacuum and sweep the areas. I questioned if this would be enough to clean the areas. Anyway all areas were wet with soap so I really had no choice but to have him continue. After drying, he sprayed a sealer on all areas. So, this whole process took approximately 1&1/2 hours. While he was figuring the bill I pointed out a couple of small areas at our feet (looked like small rust stain) and demonstrated to Calvin how to clean these with a drop of dish soap and a scrubbing pad, they cleaned up with a few strokes and a wipe with a paper towel. Calvin then informed me that the marble floor was dull upstairs and he could give me a contact that would be able to polish? I had told him before he started that I expected clean and shiny when done by Stanley Steemer!"