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Clean Green Carpet Cleaning LLC
Carpets or Rugs - Clean at Home, Tile: Ceramic and Porcelain - Repair, Carpets or Rugs - Clean Offsite,
About us
Clean Green Carpet Cleaning offers the best clean available! We offer the carpet manufacturers recommended cleaning process, truck mounted steam cleaning. However, we upgraded our equipment with the larger blower & heat exchanger to extract as much residue as possible, and deliver quick dry times. Instead of waiting days for dry times, your carpets will dry in hours! We use a ph balanced citrus cleaner that protects our environment, but is just as strong as the harsher chemicals & soaps at cleaning. We have a 100% satisfaction guarantee! Call (314) 312-CLEAN / (314) 312-2532 or Book Online now at CleanGreenStLouis.com
Business highlights
Emergency services offered
15 years of experience
Services we offer
Air Duct, Auto Interior. Carpet Protection., Cleaning - Carpet, Specialty Rug, Tile & Grout, Upholstery
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.897 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 8% | ||
| 0% | ||
| 1% | ||
| 3% |
Showing 1-25 of 97 reviews
Dave W.
Oct 2023
The old and switch here. Quoted $80 on the phone when finally shows up late does an ok job. Then charges $180. Don’t trust them. To many honest carpet cleaners out there.
Matt K.
Aug 2019
It went well. It was quick and professional.
Response from Clean Green Carpet Cleaning LLC
"Thank You [Member Name Removed] for your great review!"
Kat S.
Apr 2019
They did a fantastic job. They even got up against the woodwork to clean. I have had carpet cleaners that only go so far to woodwork, and it looks terrible. I would highly recommend.
Response from Clean Green Carpet Cleaning LLC
"[Member Name Removed] thank you for your nice review! so glad that you gave us a chance & we look forward to cleaning for you again!"
Len C.
Oct 2018
Excellent results.
Response from Clean Green Carpet Cleaning LLC
"Thank you, [Member Name Removed], for your great review! We love to provide the highest quality service and cleaning to all of our customers, and want them to be 100% satisfied. We look forward to providing you with excellent cleaning service on any other cleaning needs you have in the future!"
Jason M.
Sep 2018
Ali did a superior job, he called ahead and told me what his timeframe for showing up was and he was right on time which I appreciated as I work from home and on a schedule all day. He was friendly and professional, very courteous and respectful. Our carpets had not been cleaned since we moved in a few years ago and you could tell, afterwards they looked spectacular! Stains were gone and everything met or exceeded our expectations. I will add that prior to us moving to MO we had my in-laws do all of our carpet cleaning as they have been doing it for over 40 years, this job was as good if not better than what we got from them. We asked about other work that we wanted done and he gave us a price, no attempt to up sell or get us to have work done we didn't want or need. We would definitely hire them again.
Response from Clean Green Carpet Cleaning LLC
"Thank you, [Member Name Removed], for your great review! We love to provide the highest quality service and cleaning to all of our customers, and want them to be 100% satisfied. We look forward to providing you with excellent cleaning service on any other cleaning needs you have in the future!"
Brian W.
Aug 2018
The service technician Ali was great! He called 40 mins before he arrived to confirm the scheduled time. Then he arrived on time, in uniform, and introduced himself. He was professional, friendly, and cleaned my dryer vent thoroughly. He even found a remnant of a bird's nest in there! Definitely a problem! When he was done he cleaned up after himself well. Thanks Ali! I will definitely consider this company for other services in the future.
Response from Clean Green Carpet Cleaning LLC
"Thank you, [Member Name Removed], for your great review! We love to provide the highest quality service and cleaning to all of our customers, and want them to be 100% satisfied. We look forward to providing you with excellent cleaning service on any other cleaning needs you have in the future!"
Brian H.
Aug 2018
We had not had our carpet cleaned for many years, during which time we had a dog and two cats, and the carpets were quite dirty. Positives: The technician did a good job getting the dirt. The carpets look much better. I appreciate that he called me at the beginning of our time window (10:00 a.m.) and told me that he thought he would not arrive until about 11:00. It was a slightly later than that because he was unable to start his truck and had to get a jump. When he arrived, he apologized for being later than he had anticipated. Overall, he was very courteous. The carpets do not have the residue that I have experienced with other carpet cleaners, nor the chemical odor. When the technician arrived, he was surprised at the amount of carpet that had to be cleaned and was initially quite stressed about the fact that he did not think he could get the carpet cleaned before his next scheduled job. (In the future, I will take the time to measure the carpeted areas and provide an estimate of total square footage. I do not fault Clean Green for the misunderstanding.) I called Clean Green and explained the issue, the technician’s schedule was adjusted, and that solved the issue. I appreciate the helpfulness of the woman I spoke with at Clean Green. She called the technician immediately after I talked with her and made the necessary scheduling change. Negatives: I wish I had known the technician would not move any furniture. I had asked ahead of time whether he would, and I was told he would be working alone, and therefore could move only chairs. (My experience with prior cleaners is that a crew of two would be used, they would move most of the furniture, and they would place the furniture on wooden coasters so that the furniture would not bleed onto the carpet.) Unfortunately, the technician did not move any furniture. I hurried to move as much as I could but because the technician began spraying all the rooms with cleaner, I did not complete moving the furniture before he started. I moved the heavy furniture, assuming he could move the few chairs and small tables, which I had cleared. He did not, so there were several areas that were not cleaned, the most obvious of which was an area under a table and chair. One of our cats had thrown-up under the table. By moving the (wooden) chair, that area could have been cleaned. It was not. The carpet took significantly longer to dry than I had expected based on Clean Green’s advertising. Drying time was similar to previous cleaners, about 24 hours. Most importantly, the technician left a wet rag on one of the runners of our 200+ year old rocking chair. Unfortunately, we did not see the rag until that evening. We removed it and I wiped off the runner, but it has water damage the width of the rag. Overall: I would consider using Clean Green again, but I would clarify the amount of carpet to be cleaned, move furniture ahead of time, and pay more attention to the technician’s actions.
Krislyn C.
Jul 2018
Everything went great. Professional and polite serviceman who took time to review our work requests before starting the job. He recommended services and options but didn't try to push or up sell. Originally we only scheduled carpets (including a stairway) and ducts for cleaning but decided to add on a tile cleaning which turned out amazing! The entire appointment lasted just a few hours and carpets dried quickly without that "wet" smell lingering in the house. We would definitely recommend and will use them again in the future.
Response from Clean Green Carpet Cleaning LLC
"Thank you, [Member Name Removed], for your great review! We love to provide the highest quality service and cleaning to all of our customers, and want them to be 100% satisfied. We look forward to providing you with excellent cleaning service on any other cleaning needs you have in the future!"
Shelby H.
Jun 2018
Very good job.
Response from Clean Green Carpet Cleaning LLC
"Thank you, [Member Name Removed], for your great review! We love to provide the highest quality service and cleaning to all of our customers, and want them to be 100% satisfied. We look forward to providing you with excellent cleaning service on any other cleaning needs you have in the future!"
Dean W.
May 2018
everything went well
Response from Clean Green Carpet Cleaning LLC
"Thank you, [Member Name Removed], for your great review! We love to provide the highest quality service and cleaning to all of our customers, and want them to be 100% satisfied. We look forward to providing you with excellent cleaning service on any other cleaning needs you have in the future!"
Joyce W.
May 2018
everything went extremely well
Response from Clean Green Carpet Cleaning LLC
"Thank you, [Member Name Removed], for your great review! We love to provide the highest quality service and cleaning to all of our customers, and want them to be 100% satisfied. We look forward to providing you with excellent cleaning service on any other cleaning needs you have in the future!"
Dorcas R.
May 2018
Beautifully,
Response from Clean Green Carpet Cleaning LLC
"Thank you, [Member Name Removed], for your great review! We love to provide the highest quality service and cleaning to all of our customers, and want them to be 100% satisfied. We look forward to providing you with excellent cleaning service on any other cleaning needs you have in the future!"
Greg C.
Apr 2018
Excellent. They were on time, clean, professional, carpets looked like new, dryer worked better, not as much dust in the house. A major “internal” cleaning was needed.
Response from Clean Green Carpet Cleaning LLC
"Thank you, [Member Name Removed], for your great review! We love to provide the highest quality service and cleaning to all of our customers, and want them to be 100% satisfied. We look forward to providing you with excellent cleaning service on any other cleaning needs you have in the future!"
Lori P.
Mar 2018
The carpet cleaners that showed up looked and acted professional. Both were very polite and respectful. Originally was only going to have the downstairs and hall carpets cleaned. I decided to have them clean the bedrooms as well. They jumped in and helped move stuff around and out of the way so they could properly clean the carpets. A week later the carpet looked cleaned stains were gone. I would and plan on hiring them again.
Response from Clean Green Carpet Cleaning LLC
"Thank you, [Member Name Removed], for your great review! We love to provide the highest quality service and cleaning to all of our customers, and want them to be 100% satisfied. We look forward to providing you with excellent cleaning service on any other cleaning needs you have in the future!"
Kevin S.
Jan 2018
Fantastic job. Rhett was very professional, explained everything very clearly, and did a great job. I originally just planned on having the carpets cleaned but ended up having him also add a carpet protectant and clean the tile and grout in the kitchen and I'm very glad I did. With two large, messy dogs, and a cat, my carpets were in dire need. I will definitely use them again in the future.
Response from Clean Green Carpet Cleaning LLC
"Thank you, [Member Name Removed], for your great review! We love to provide the highest quality service and cleaning to all of our customers, and want them to be 100% satisfied. We look forward to providing you with excellent cleaning service on any other cleaning needs you have in the future!"
Caroline B.
Jan 2018
Work was preformed, The only issue I had is that some of the debris that came from the suction was left at some of the vent areas so I hade to sweep up those areas.
Response from Clean Green Carpet Cleaning LLC
"Thank you, [Member Name Removed], for your honest review! We strive to provide the highest quality service and cleaning to all of our customers, and want them to be 100% satisfied. We will make note of this and do better in the future. We look forward to providing you with improved cleaning service on any other cleaning needs you have in the future!"
Jane L.
Dec 2017
The service was efficient and professional and left my carpets (4 rooms) looking really good considering their age!
Response from Clean Green Carpet Cleaning LLC
"Thank you, [Member Name Removed], for your great review! We love to provide the highest quality service and cleaning to all of our customers, and want them to be 100% satisfied. We look forward to providing you with excellent cleaning service on any other cleaning needs you have in the future!"
Lori O.
Dec 2017
Well. Gentleman was punctual, explained things well, worked with me to get what I needed.
Response from Clean Green Carpet Cleaning LLC
"Thank you, [Member Name Removed], for your great review! We strive to provide the highest quality service and cleaning to all of our customers, and want them to be 100% satisfied. We look forward to providing you with excellent cleaning service on any other cleaning needs you have in the future!"
Thomas C.
Dec 2017
Ryan was excellent as the technician and carefully explained the pros and cons of doing each of the rugs in the house. I have wool rugs and he explained that it would cost more to do them, and they have do them very carefully. All of the spots on the rugs and chairs we could not get out, he did and the house looks much better and the rooms smelled great. He was very professional. I did pay extra to have the chairs done and the rugs scotch guarded.
Response from Clean Green Carpet Cleaning LLC
"Thank you, [Member Name Removed], for your great review! We strive to provide the highest quality service and cleaning to all of our customers, and want them to be 100% satisfied. We look forward to providing you with excellent cleaning service on any other cleaning needs you have in the future!"
Marlon B.
Dec 2017
great job done
Response from Clean Green Carpet Cleaning LLC
"Thank you, [Member Name Removed], for your great review! We love to provide the highest quality service and cleaning to all of our customers, and want them to be 100% satisfied. We look forward to providing you with excellent cleaning service on any other cleaning needs you have in the future!"
Norm M.
Dec 2017
Actually called and was early, but I wasn't able to get home in time. They were very professional and did a very good job.
Response from Clean Green Carpet Cleaning LLC
"Thank you, [Member Name Removed], for your great review! We love to provide the highest quality service and cleaning to all of our customers, and want them to be 100% satisfied. We look forward to providing you with excellent cleaning service on any other cleaning needs you have in the future!"
Marla W.
Dec 2017
Not only were they super professional, nice, informative, and very accommodating for scheduling, but he was able to get all of my stains out in high traffic areas of my home. Looked brand new!
Response from Clean Green Carpet Cleaning LLC
"Thank you, [Member Name Removed], for your great review! We love to provide the highest quality service and cleaning to all of our customers, and want them to be 100% satisfied. We look forward to providing you with excellent cleaning service on any other cleaning needs you have in the future!"
Audrey D.
Dec 2017
They were great and very thorough
Response from Clean Green Carpet Cleaning LLC
"Thank you, [Member Name Removed], for your great review! We love to provide the highest quality service and cleaning to all of our customers, and want them to be 100% satisfied. We look forward to providing you with excellent cleaning service on any other cleaning needs you have in the future!"
Lu R.
Dec 2017
Very professional and thorough.
Response from Clean Green Carpet Cleaning LLC
"Thank you, [Member Name Removed], for your great review! We love to provide the highest quality service and cleaning to all of our customers, and want them to be 100% satisfied. We look forward to providing you with excellent cleaning service on any other cleaning needs you have in the future!"
Shelby H.
Nov 2017
Very good. Extras add-up in a hurry. Extra room and hallway $20 each. Steps $2 each. To work on one small spot the size of a small finger nail was $30 each.
Response from Clean Green Carpet Cleaning LLC
"Thank you, [Member Name Removed], for your great review! We strive to provide the highest quality service and cleaning to all of our customers, and want them to be 100% satisfied. We look forward to providing you with excellent cleaning service on any other cleaning needs you have in the future!"
Licensing
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FAQ
Clean Green Carpet Cleaning LLC is currently rated 4.8 overall out of 5.
Clean Green Carpet Cleaning LLC accepts the following forms of payment: CreditCard
Yes, Clean Green Carpet Cleaning LLC offers free project estimates.
No, Clean Green Carpet Cleaning LLC does not offer eco-friendly accreditations.
No, Clean Green Carpet Cleaning LLC does not offer a senior discount.
Yes, Clean Green Carpet Cleaning LLC offers emergency services.
No, Clean Green Carpet Cleaning LLC does not offer warranties.