All Gas Installation & Fireplace Inc
About us
All Gas Installation and Fireplace is a locally-owned and operated small business with 20+ years of experience in the fireplace industry. We handle all phases of gas fireplace services, repairs and installation. From inspection, chimney cleaning, repair and system changes (wood to gas conversions), you can trust All Gas to have you and your family’s safety in mind to help you make well informed decisions regarding your chimney and fireplace needs. We service the St. Louis metropolitan and surrounding areas including Jefferson County, Franklin County & St. Charles County
Business highlights
Services we offer
Service & Repair Home Sale Inspections (Wood/Gas) Chimney Cap Chimney Cover/Chase Top Fireplace Remote Controls Gas Grill Sales and Service, Wood to Gas Conversion Gas Log/Fireplace Sales
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"Our apologies in our delay in getting you a quote. We do appreciate your patience over our peak season and thank you for the follow-up. Our records indicate that we did submit a quote through our system in March 2019. Unfortunately, due to a glitch with our new quoting software (sending emails to customers using a generic software return email address instead of our email address), our quotes were ending up in our customer's SPAM folder. This was brought to our attention thanks to many customers sharing your same frustration following up with a phone call or quick email when they did not receive our quote in the timeframe discussed with our technicians during our initial appointment. I have personally resent the quote through our company email and should be in your Hotmail inbox this morning. If you have any additional questions or concerns or if still have not received our quote, please feel free to call the office at 636-305-1330. Our company values put customer service and customer satisfaction as a top priority and would like to again offer our sincerest apologies."
I highly recommend this company and will use them for all chimney needs. I don't know why they are not listed under chimney sweeps on Angie's list.
About a week later I let Tony know we had made a selection and were ready to move forward. Our first install appointment needed to be rescheduled due to some unexpected gas line work at our house and Tony was totally flexible about rescheduling.
On the day of install, Tony called to let us know he was on his way and arrived as expected. He quickly got to work and had all work completed within a couple hours. He probably would've been finished even sooner had it not been for an unexpectedly missing piece on our grill that he had to run out and get to complete that portion of the project.
We are very happy with our now working fireplace and would recommend All Gas to anyone needing this type of work. We had a great experience and expect others will as well.
Licensing
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