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"They were fantastic. Moved my grand piano across states quickly and were responsive/helpful throughout the process. Thanks!"

"Wrecked my $10,000 sleep number bed. Do not use."

"I would never ever hire this moving company again. First of all the sales person ( good ole Gary ) didn’t even bother to give me a follow up call to see how everything went after spending $10,000. You would think that he would at least make a follow up call but he didn’t and here’s the reason why: ( he knew what they were going to do and he didn’t have the decency to tell me he just wanted the money ) They arrived at my house and packed everything up in one truck very nicely. I personally packed all of my stuff and I personally wrapped all of my furniture in blankets and stretch wrap. I put cardboard corners on all the legs of my furniture. They brought the truck back to the warehouse and they unloaded the truck in the warehouse ( the more they mess with and handle your stuff well you know ) and then they contacted another mover out of Chicago to come pick my stuff up which required them to reload it in another truck. This was not told to me. Upon reloading the other truck, ( I’m not there so let’s party ) they decided to unwrap some of my furniture, yank the legs off and throw it in boxes. The furniture was filled with stuff in the drawers. One of the pieces had Makeup in it and all exploded - they threw it into a bag and taped it up and handed it to me at my new home in a ball of a grocery bag with a mile of duct tape !!! THANK YOU The mirrored furniture was all cracked. All of the GLASS knobs were broken. I CUT MYSELF ON ONE DRAWER - trying to remove items. Much of my boxes were dented because they put so many things on top because they want to make sure that they fill that truck and get every teeny square inch packed in so they can make more money $$$$. I mean, 2 inches of space can’t be left uncrammed. The side tables for my bedroom were tossed and thrown upside down. They have chips of paint, missing the drawers do not slide in. These were also wrapped in blankets saran wrapped, and they had leg corners. They didn’t care they were small and they could throw them. And they did. I transported my trike with them and you should’ve seen how they unloaded it from the truck. It got to the point where three men were not enough, and I had to get involved and help them get it off the ramp. Had I not been there to WATCH THEM they would’ve surely scratched the tailpipes. They behaved because I was there. They do not care about you after they get your money !!!!! Stay away from this Mover and this company !!! Trust me when I tell you you have much much better options. I made the mistake of thinking that this was a very fine long standing St. Louis Company. It’s far from it."

"great experience. team worked VERY **** ** a 98 degree day. unfortunately, it was a much longer day than expected and required 2 trips. that meant more time, money, etc. but everything arrived in one piece, no damage, no lost hardware, etc. would highly recommend."

"Received quote and paid $2429.90 deposit. 1 week before scheduled pickup, they called and re-assessed the number of items in the house and bumped up the estimate by $4149. I cancelled the service because I had donated 25% of my house to charity and there were less items to move. However, they did not return my deposit of $2429.90 because they said that I did not cancel in time. They have pulled the bait and switch routine on others (B&B complaints). I would not advise anyone to use them for your moving services !!"

"The 2 people who actually showed up were professional, although they arrived very late, which I attribute to three poor management. I was quoted 3 guys for 8 hours, and only 2 showed up. They attempted to overcharge me the original quote. Long story short, Tower contracted a local company and did a poor job of handing over the job."