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"Not at all satisfied with the service rendered. The gentleman I spoke to on phone seemed very responsible, but the guy that came out appeared to be a different person. Gentleman came with a blower. Now, I had a gutter monster on my gutters. He was done in a little least than fifteen minutes. Told me that my gutters really weren't dirty. I asked about the downspouts and was told anything that was in there came out. "this is a powerful blower". Left debris in my yard. Very disappointed with service. Angies list was running a special and I paid through them."

"We were long-time customers of Knight having been Royal Maintenance Program subscribers for several years with our 14 year old, high efficiency furnace. From time to time they have said we needed repairs, some expensive. We paid the bills thinking the costs were legitimate. At the most recent visit (October 2020) one of their technicians came for a regular maintenance visit and said he had discovered a carbon monoxide leak and had to shut our H/Vac system down for safety reasons. He advised that our furnace was so old (14 years) that tracking down the leak would be very expensive and subsequent repairs would cost nearly as much as a new system. He recommended (several times) that their sales office contact us for a bid on a replacement furnace. I was suspicious and called another respected company in Springfield. After a lengthy inspection they said there was a small, intermittent carbon monoxide detection that seemed to be coming from an exhaust pipe with a comprised seal but they couldn't be certain that the heat exchanger wasn't leaking as well. Since that would require removing and replacing the exchanger they checked with the manufacturer and found that it had a lifetime warranty. This meant we could get a brand new exchanger for the price of the labor to install it. Final result was that it ended up costing us a few hundred dollars instead of many thousands that we would have spent on a new system if we had followed the tech's advice. This experience has made me question every service Knight ever performed for us and in the future we will be doing business elsewhere."

"The work was substandard at best. I was deceived on the work that would be performed. I was told at the time of sales that the wood siding I had would be cut back and replaced with similar material. It was not. It was replaced with what appears to be a type of trim. I had originally called in because I wanted my house painted. They then only painted the siding and told me the trim would be extra after they had already started the job. At this point I felt like I was being held hostage to their demands. Since they had already started the job they would do what would normally cost over $2000 for around $1600. I elected not to have this additional work performed. I would have NEVER had them do any work had I known this from the beginning. There is caulk everywhere. Nothing was taped or masked. The paint lines are not straight or even. Sometimes they would paint the side of the trim the same color as the siding. In other places they wouldn't. They washed out their brushes with my house in my yard. One night they left the hose on. I asked them not to wash their brushes in my grass and one of them was rude about it. Do not recommend. The owner offered me $200 off for my troubles. I just wanted the job done right. This isn't it. A month later and I'm still waiting for them to come and touch up spots where they set their ladder against the wet paint and you can see marks on the siding because of it."

"They did a good job; I would hire them again. I received 3 bids on the job, and Gold Seal was the cheapest. I know, "you get what you pay for" but there are lots of things to fix in this house so I have to stretch the budget. They responded immediately to my request for bid, had someone out right away for the estimate, and kept following up until we were able to agree on a date. They convinced me the quality of paint they selected was just fine, and it was. They did everything as agreed, and it turned out great. I also appreciate they took the job, as I know it wasn't the biggest job around."

"I was impressed with this company. I had suspect roof damage following a storm and worked with Mike who performed a roof inspection. He was very professional, customer friendly and knowledgeable. It turned out my roof did not require repair/replacement. I further commend for their integrity. If/when I am need of future roof repair I will certainly look to Freedom (and Mike) first."

"Impressed by his work. Took pride in job timeliness utill completion. Went the extra mile to make sure job was done. Will hire again and have for smaller jobs."

"They did a great job. Wes quoted the job and stayed inconstant communication throughout the project."