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Goff HVAC & Solar Energy
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
-24/7 Emergency Repair Service -Proudly Serving Taney, Stone, Christian and N Boone Counties -Warranty All Major Brands of Equipment -Free Written Replacement Estimates -Financing Available With Approved Credit -Accredited by the Better Business Bureau with A+ Rating -Licensed, Bonded & Insured -NATE, MO Propane, ACCA & EPA Certified -Locally Owned & Operated “You’re Better Off With Goff” is not just our slogan, but our promise to you! Goff HVAC & Solar Energy (formerly Goff Heat & Cooling) has been serving the Ozarks since 1949. We are dedicated to customer satisfaction and quality workmanship. Please give us the opportunity to exceed your expectations! Call us today at 1-800-417-GOFF (4633) or email us at [email protected].
Business highlights
Emergency services offered
76 years of experience
Services we offer
Air Conditioning, Gas Furnace, Geothermal, Heat Pump, Residential & Commercial HVAC Installation & Repair, Solar Energy., Water Heater & Air Duct Cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.629 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 7% | ||
| 3% | ||
| 3% | ||
| 3% |
Showing 1-25 of 29 reviews
Robert W.
Oct 2017
I called 4 places to get quotes on replacing my heating and air conditioning system. Goff came to my house and really looked things over, looked at the vents in each part of the house, looked in the attic and looked at the existing system. I was given a quote on several different systems, while they were here, and given their recommendation of which they though would be best. Of the other 3 businesses I called, one never even called back to set up a time to give me a quote. The other two come out and briefly looked at the existing system and said they would call me with a quote in about a week. Neither called after a week, so I called and one give me a partial quote and the other never returned my call. The other finally give me a quote after 3 weeks. I selected a system from Goff and made an appointment for installation. They were very professional about every part of the process and the installation was completed in the amount of time they had estimated. I am completely satisfied with their service and would recommend them.
Beth K.
Sep 2017
Prompt, courteous, smooth service. Would definitely recommend this company to friends and family.
Jim S.
Aug 2017
The technician was very thorough and made sure he inspected every aspect of the system. He found the problem, effectively communicated the fix, and quickly installed the part. Great overall experience.
Response from Goff HVAC & Solar Energy
"Mr. [Member Name Removed], I am so happy to hear that you were pleased with our service! Please let us know if we can do anything more for you in the future. :-)"
Dean H.
Jun 2017
Very professional crew.
Ron C.
May 2017
.
Robert B.
Oct 2016
N/A
From the time Dale arrived to provide an estimate, we had extremely professional and friendly experiences with Goff. The installers were excellent and had pre-arranged a boom-lift to install our roof condenser in a small area. The boom operator was amazingly skilled and quickly had the old equipment off the roof and the new unit and equipment in place. Goff's installation team is experienced and knowledgeable - they work very well together so that the entire operation was completed quickly with no time wasted. All our questions were answered in detail - we were amazed at the breadth of knowledge pertaining to the chemistry and mechanics of systems old and new.
Goff's office staff completed all registration and warranty paperwork for us and even competed the rebate form for our electric company. Goff included free preventative maintenance for the first year and explained basic owner maintenance. Our new system is quiet and is working perfectly so far. We would totally recommend Goff to anyone.
Goff's office staff completed all registration and warranty paperwork for us and even competed the rebate form for our electric company. Goff included free preventative maintenance for the first year and explained basic owner maintenance. Our new system is quiet and is working perfectly so far. We would totally recommend Goff to anyone.
Darlene L.
Aug 2016
Our A/C went out on the hottest day of the year. they came and brought us an temp A/C until ours came in. they were so nice and friendly. got it done in no time. and even came back when we had questions. We have used this company for years. Highly recommend
Susan B.
Jul 2016
We were very pleased with the entire experience.
Myleen M.
Aug 2015
The service technician was the best. Explained everything he did, as he did it. Put it in terms this 70 year old woman could understand. The company also gives a veteran discount. He thanked me for my Air Force service back during the Vietnam Era. Would and will recommend this firm to all. Thanks!
Alice S.
Jul 2015
It went very well. All telephone contacts were friendly and professional. A bid which included three options was received promptly. After we notified Goff of the option we chose, products were ordered and a date was scheduled for installation. They arrived at the scheduled time and completed the installation that day. We have worked with Goff before and have been very satisfied each time.
Judy L.
Nov 2014
They were prompt, professional, very efficient and pleasant.
Jamie B.
Oct 2014
unknown
Donald M.
Sep 2014
unknown
Chris B.
Aug 2014
Knowledgable and courteous staff. All the technicians were helpful in assisting with design and making sure heating and cooling was sufficient for size of home. Answered all of our questions, and alleviated any concerns. Offerred to follow-up if we have further questions. We would not hesitate to recommend Dale and his staff to anyone needing HVAC work, as they did an excellent job for us.
Paula M.
Jul 2014
The experience was good. I like their brand of equipment, Trane was the brand that we bought. They had distributor for that in that area. The price is competitive. They did good work and the system works great.
Rhoda R.
Mar 2014
Very professional.
Eloise U.
Jan 2014
The duct work was missing and then fell off in places. They did not insulate what they agreed to do and they left all kinds of debris under my house.
Response from Goff HVAC & Solar Energy
"We are sorry to hear that you are still not satisfied with the job that we did, but we do appreciate your review. It is obvious by previous conversations that we do not agree on the details of the review, but we have done what we can to try to alleviate the issues that you were having. In the eight months since the April installation, we have made six or more trips back at no charge. We have clarified that absolutely everything that was on the contract was indeed completed. We also still believe that the runs coming loose were caused by the cats in the crawlspace. Nonetheless, as of the last time we were there, we had addressed everything that we were aware of. We take customer satisfaction very seriously and we believe that we have done everything we can at this time. If you should need anything in the future, please don’t hesitate to call us."
John J.
Sep 2013
The installers worked with us on where we would like to have vents etc., they offered options to consider. They were prompt and did a very good job. The Air Conditioning works great, can't wait to try out the heat this Fall and Winter. Goff HVC has constantly been in touch with us to make sure things are as they should be. Very impressed.
Eloise U.
May 2013
They missed a few things with the install and had to fix them a week later. overall they were good to work with.
Response from Goff HVAC & Solar Energy
"[member name removed], Thank you so much for your honest review. We apologize for any inconvenience. Even we make mistakes sometimes. LOL :-) But we hope we have taken care of everything now. We look forward to many years of serving you. Thank You and God Bless, Dale & Misty Wallis"
Paul S.
May 2013
They gave me an estimate, and worked with me on the payment method. The process went very well and the unit is still working.
Dawn B.
Mar 2013
Excellent...they did what they said they would do...
Kathi R.
Nov 2012
Had problems with a/c this summer at our cabin. We live several hours away and wern't. familiar with companies in area. After several calls to different companies on a Sunday, Goff responded immediately and were there within 15 minutes. When we decided to replace the unit, we definitely called them to do the work. Wonderful experience and highly recommend them. Very professional and efficient!!!
Scott F.
Nov 2012
We purchased our current home 3 years ago and used Goff to service the existing heating and cooling system (recommendation from the previous owner). We were very pleased with their knowledge, responsiveness, professionalism and the quality of their work. When the existing system went out in late August we contacted Goff and several other companies to evaluate and install a new system. We quickly decided that Goff was our best option and worked with their technical people to determine the system that would best suit our needs.
Based on these discussions we chose a system that included a dust filtering option and have been very pleased with the results and the quality of the air in the house. All the hot and cold spots in the house that we experienced from the previous system have been eliminated as promised by the Goff team.
Their follow-up has been outstanding and very professional, regardless of when we call or what questions we have asked. We are looking forward to working with the Goff team in the future. We would highly recommend others that are looking for servicing of their existing system or to replace or upgrade their heating and cooling system to consider the Goff team. We are very pleased we made the decision to use them.
Based on these discussions we chose a system that included a dust filtering option and have been very pleased with the results and the quality of the air in the house. All the hot and cold spots in the house that we experienced from the previous system have been eliminated as promised by the Goff team.
Their follow-up has been outstanding and very professional, regardless of when we call or what questions we have asked. We are looking forward to working with the Goff team in the future. We would highly recommend others that are looking for servicing of their existing system or to replace or upgrade their heating and cooling system to consider the Goff team. We are very pleased we made the decision to use them.
Mandy N.
Oct 2012
Everything went perfect! The services were above and beyond our expectations! We will use them for all of our future services!
M. C.
Oct 2012
Overall, we are thrilled with Goff and our new system! We are confidant that we will be worry free for at least the next 10 years! We have an extended warranty on our system for 10 years that will cover any repairs needed! Goff has set us up on an annual maintenance program that will help us to keep our system and our warranty in the best condition! We could not have asked for anything more!!
I have read some of the other reviews on here and I feel like I should add that these might have been intended for the Goff that is in Springfield. The owner confirmed to me that they are NOT the same company as the one in Springfield!
I beleive, beyond a doubt, that Goff offers the best services and products in the area! You really can't put a price on reliability, honesty and integrity!
Thank you Goff!
I have read some of the other reviews on here and I feel like I should add that these might have been intended for the Goff that is in Springfield. The owner confirmed to me that they are NOT the same company as the one in Springfield!
I beleive, beyond a doubt, that Goff offers the best services and products in the area! You really can't put a price on reliability, honesty and integrity!
Thank you Goff!
Licensing
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FAQ
Goff HVAC & Solar Energy is currently rated 4.6 overall out of 5.
Goff HVAC & Solar Energy accepts the following forms of payment: CreditCard
Yes, Goff HVAC & Solar Energy offers free project estimates.
No, Goff HVAC & Solar Energy does not offer eco-friendly accreditations.
No, Goff HVAC & Solar Energy does not offer a senior discount.
Yes, Goff HVAC & Solar Energy offers emergency services.
No, Goff HVAC & Solar Energy does not offer warranties.