Get matched with top gas fireplace pros in Pine Island, MN

"They conformed to my schedule when the weekend wasn't good for me and showed up exactly on time. The wood was properly stacked and not crisscrossed which wastes space and lowers the amount of wood you get. The size of the wood pieces was consistent and a perfect size for a fireplace. The price was very competitive. They cleaned up after themselves and were very friendly. Good experience. Recommended. Will buy from again when I need more fireplace wood."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"He has done lots of work very well!"

"During a recent heat wave, so many AC guys were scheduling initial visits weeks away, and installs additional weeks after that. Genesis came out to review my problem days after contacted, and installed new AC about a week after that. Responsive, courteous, professional and cheaper than the area big HVAC companies."

"Jon did a nice job on the Kitchen Backsplash. He was always on time and listened to what we wanted done. He cleaned up everything very well after he completed the work and I could tell he cared about the work done. Easy to talk to and provided tips on maintenance of the tile. He was always very quick to respond when we sent him an e-mail. Would recommend."

"Great Service!"

"Called IDC to replace broken spring on garage door. Good technician, service completed, all seemed good. Exactly 1 1/2 years later to the day, the spring snapped again. Two other garage-door companies advised that the spring should have lasted 3-5 years even with heavy usage, and the part was most likely defective. IDC flatly informed us they have a 1-year warranty and the repair would be full price. Bad part, bad business. No thanks."

"Very informative and helpful."

"This is the counter top I have! Do not EVER purchase quartz counters made by Universal Stone, after this experience I wouldn’t trust anything from them. They have their own line of quartz and they may LOOK beautiful but they are terrible!!! I have had them for less than a year!! I can’t even have my children do homework in our kitchen, on the huge beautiful island we had installed because they have absolutely NO durability. The spiral of a notebook, a tin pan of brownies cut with a butter knife, the buckle of a purse gently set down can and WILL make grey linear markings all over that cannot be removed by ANY per their words “safe” cleaners. I tried everything from diluted alcohol, rubbing alcohol on small spots, soft scrub gel (removed some but left a different stain), their $30 Bravo cleaner they assured me would work, 409 for counters, NONE OF THEM WORKED!! Then I tried Bar Keepers Friend on one small spot after researching and it worked but left a bright white mark and after checking with them I was told to never use it as it damages the counter-that one was my mistake. I informed them of everything and they sent a tech out today. And to my surprise he insisted on using Bar Keepers Friend. Again it worked like I knew it would, but it ALSO left the counter top in that area whiter than the rest. I didn’t allow him to do the other 10+ areas as I was told to avoid BKF from their staff and I didn’t want him to ruin anything further. He told me I needed to contact Jenna then, so I did. She said my counters and fine and nothing is wrong with them and that their staff can use BKF because they have been trained (but he left the same white marks I did) but homeowners should not us it. How can I keep my counters scuff free when the only product that works makes the spots 10x by both myself and their tech. I have normal manufactured white quartz at our cabin and have had ZERO issues with marks or staining, so the problem is clearly with the ones they manufacture. My initial island they installed had two bright white lines going down the whole thing and another bright white spot. I pointed it out to the tech when he came by after install and he said there was nothing he could do. Reached out to Jenna my sales rep and eventually got it replaced at no cost to me….. great, EXCEPT had I known how unusable the countertop material really was I would have had them all removed at that time. They clearly make a very poor quality quartz counter and tahr ZERO responsibility for it. Per them, there is “nothing wrong with them” but I also can’t clean off the multiple marks all over my counters unless I use BKF and turn the grey linear marks into big white blotches which is NOT a solution to the problem. My family and I barely use the counters because of all these issues. We invested in redoing our kitchen and intended for it to be the main gathering place of our home but Universal Stone has ruined that. See Google review for pictures: The first 3 pictures are if the island the initially installed. Everything after that is some of the markings/stains in multiple places. The last picture is the white blotches he left after fixing 1 area. On top of this there are also chips in two areas and one of the sides of the island didn’t get fuller sanded/buffered before install- (this part I just told them today so they have not had an opportunity to correct but I’m also not getting my hopes up) STAY FAR AWAY FROM ANY UNIVERSAL STONE MADE QUARTZ!"