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CITYWIDE PLUMBING LLC
Founded 2006 • With Angi since July 2008
Business Details
Phone Number
Address
3318 167th Ln NW
Andover, MN 55304
Description
A PLUMBER YOU CAN TRUST. We are LICENSED, BONDED AND INSURED. Call now to speak directly with a plumber right away. A one year or more warranty on most work performed. 13 years plus experience. We are a fairly priced Plumbing Company that will let you know ALL of your options and prices BEFORE WE BEGIN WORKING. Give us a call you will be glad you did.
Mobile 612 805 081
Verified Reviews
A few reviews for this pro...
Bradley J.
10/26/2021
Ryan did a fantastic job roughing in my post frame building for a bathroom and running a gas line extension from my house. The project had a small window to get the work done, making scheduling a plumber difficult. Citywide arrived on time and provided a professional service and product, rolling with changes that popped up during the build. I will definitely call on Citywide to finish the plumbing in the shop next year and to help with any other future work in our house! I will recommend them to my friends in the area!
Description of Work
New Post Frame Building Rough-In and Gas Line
Category
plumbing, gas leak repair
Luann J.
11/24/2020
He charged me almost $400 per hour which I think is really high for the work that was done. (see below) I was well informed about what may need to be done because of potential issues. Given then circumstances I think the job was done well. The potential cost was explained to me and I agreed to proceed knowing problems could be encountered. It was discovered that a new flash was needed At that point I really had no choice but to agree to additional charges. I was surprised when he was finished in about 2 hours. I asked him if he charged by the hour and he told me that he charged by the job.
Description of Work
Pull & reset toilet/new flushing kit/New flange
Category
bathtub refinishing, plumbing
mark P.
02/25/2018
the usual great service. also gave me advice on how to fix a dripping valve instead of replacing it.
Description of Work
new garbage disposal
Category
plumbing
Service Provider Response
Thank you Mr [Member Name Removed] for the feedback and the work through the years! I appreciate both very much! Thanks Ryan Sahlberg Owner Citywide PlumbingJessica L.
07/19/2017
It went great, he does great work and is priced fairly. It ended up being a more difficult job than anticipated but he was professional and worked with us to find a suitable fix.
Description of Work
Run a gas line and hook up a new gas stove. As well as remove a stray water line.
Category
plumbing
Service Provider Response
Yes that was a challenging job. We strive to always find solutions to each and every problem. Having a positive attitude goes a long way when dealing with an adverse situation. Thank you for the positive feedback. Ryan Sahlberg Citywide PlumbingA R.
06/24/2017
We highly recommend Citywide Plumbing services. Ryan does excellent work and is exceptionally neat. He provides alternative ways to solve a problem so we can make an informed decision. We have confidence in the quality of his work, in his integrity, and feel his prices are fair. He takes pride in providing quality work and we have been very pleased with the results for each and every job!
Description of Work
We have had Ryan install a kitchen faucet, a garbage disposal, an under the sink water filter system, a new faucet and shower head in the bathtub, some water shut-off valves, a new sump pump and backup, and replace an electric water heater with a gas one. He also fixed our gas fireplace and installed a gas line to our dryer. These services occurred over multiple visits.
Category
plumbing, water heater repair, gas logs
Service Provider Response
Thank you for the kind words. If there are options for any of the work we do we explain them in detail and let the customer decide how to proceed. After all it is their home. Thanks for the work! Ryan Sahlberg Citywide PlumbingAlex D.
04/24/2017
Work performed without any issues or concerns. Communication was good before, during and after. Because water lines would be visible under the sink, offered to install nicer looking chrome pipes which look great. Nice job overall, I will hire again.
Description of Work
Replace galvanized water supply lines to bathroom sink and toilet, flush water heater.
Category
plumbing
Service Provider Response
Thank you very much for the feedback. I appreciate the work! Thanks Ryan Sahlberg Citywide PlumbingBryan C.
12/05/2016
I've always been 100 percent happy with Ryan's quality, professionalism, punctuality and price. Will continue to hire and recommend him in the future.
Description of Work
Ryan has done several projects for me, including complete plumbing rough-ins, repairs and replacements, and setting/installing fixtures.
Category
plumbing, water heater repair
Service Provider Response
Thank you for all of the work and for taking the time to write a review Mr. [Member Name Removed]. I certainly appreciate both very much! Ryan Sahlberg OwnerMark B.
10/21/2016
Not well, sent pictures to Ryan and quoted me a price to fix $750-850 (his 3hr. rate) for this job which to be fair include roughly $100 in PVC parts. When he arrived he did not remove his plumbers boots and proceeded to walk down a into a finished area with very expensive carpet..(if my wife had been home he would have been fired before he started) after Ryan looked at the project in person he said the job would be $850 (what a shock) so $850-$100 parts = $750 that's 250 per hr. I thought it seemed high in comparison to the other plumbers rates including his own standard rate. His own admission that he was going to make some "good money" on this job was particularly disturbing. As he was filling out the contract he tells me that.. if he cracks the pvc when he is cutting It then I would incur additional cost above the $850?.. so now his "bid" is a time and material project? I ended up hiring a another Angie's list A rated plumber and he completed the job perfectly for $430.00 Include all parts. What's disappointing is that it appears that this is a plumber Ryan@ (City Wide) taking advantage of a customer that can not use their plumbing and charging significantly more than usual... that's the bottom line.. I have no axe to grind with Ryan and if you look at how I rated him in all the other categories you will see that several were positive. Hope this helps someone else when choosing a plumber.
Description of Work
Cracked PVC pipe through block in basement out to septic tank.
Category
plumbing
Service Provider Response
Mr. [Member Name Removed], The working environment was unpleasant from the get-go when I was told I would be fired on the spot when asked if my shoes were ok on. The price I quoted reflected not only the 3-4 hours on site but the parts which were picked up early that AM and high liabilities involved with properly running a new 4" main line down a wall and out of the house in a finished basement with very expensive carpet. The ABS piping had to be drilled out of a tee which 1 out of every 10 cracks. This was brought to the attention of the homeowner as a small possibility that I would avoid at all costs but something that had to be brought up. I did ask if shoes were ok and took them off per the homeowners request. I also carry boot covers if that is preferred. It is frustrating that in 20 years of plumbing and 10 years owning my own company that someone can damage one's reputation over a perceived wrong. The job was quoted inside the original quote given. I do not claim to be the cheapest plumber out there, but I do take pride in the fact that I am less expensive than most, do excellent work and have thousands of satisfied customers. I hope the repair made was done properly and lasts the life of the home. Thanks, RyanJoanna M.
02/08/2016
Citywide was recommended by a friend. Ryan was wonderful. He was professional, knowledgable and provided same day service. He immediately detected the cause of the leak and had it repaired within the hour. Also fixed a small toilet issue in the same trip. I highly recommend him. The price was reasonable and he was clean, fast and personable. Great work!
Description of Work
Repaired a leak from the furnace exhaust that was causing moisture damage to the ceiling. Also replaced toilet tank components that repaired a constant trickle sound/waste of water.
Category
plumbing, water softeners
Service Provider Response
Thank you for the positive feedback! It means a lot to me that my customer's take the time to write up reviews. I have read many times a negative experience is 10 times more likely to generate a review than a positive one. So thank you for taking that step to help us and our future business! Ryan Sahlberg Owner 612 805 0810Steve F.
09/30/2015
Ryan was able to come out the same day to get my leaking laundry room fixtures back in service and stop the leak into my wall. When he shut off the main line he noticed it had a leak as well so he added that to the work order for me. Ryan gave me an up front price for performing the work. He was efficient and kept me informed. He cleaned up afterwards, tested everything and gave me some suggestions to keep it from occurring again. I definitely would recommend Ryan and Citywide.
Description of Work
Ryan replaced both old leaking water supply valves for the laundry room and replaced the main water valve into the home that also was leaking.
Category
plumbing
Sara B.
08/19/2015
Amy L.
07/02/2015
We had a tub leaking and Ryan was very prompt and professional and fixed the issue very quickly! I would recommend Citywide Plumbing, and will use them again in the future!
Description of Work
Fixed leaking tub, and got drain plug to work.
Category
bathtub refinishing, plumbing
Service Provider Response
Thank you for the kind words and for the work! Please let us know if we can be of assistance again! Ryan Sahlberg Citywide Plumbing, LLCDonald S.
06/24/2015
I was not home at the time but my daughter was there, everything was done and finished
Description of Work
H OOKED UP GAS LINES
Category
plumbing
Service Provider Response
Thank you for the nice review. Hope the gas line is working just fine. Please let us know if we can help out again in the future! Ryan Sahlberg Citywide Plumbing, LLCRichard B.
03/30/2015
The night before I was working on a bathroom that I was trying to install a insert shower in. I broke the shower faucet and water was leaking everywhere in the bathroom on a Sunday night and thus had to shut off the water. Checked the schedule on Angieslist and I had used Ryan once before so turned in a request that night. Also called him around 7:00am that day and was able to have come him out to the house around 2:00pm today Monday. So what can I say no one else was able to house for basically the same date. The new faucet works great and He unclogged the drain even a lot quicker.
Description of Work
Replaced broken faucet and unclogged a shower drain
Category
plumbing, drain cleaning
Service Provider Response
Glad to hear the faucet and drain are working great! Thank you for the review, let us know if we can help out in the future. We appreciate the business! Ryan Sahlberg Citywide Plumbing, LLCBarbara F.
01/19/2015
He came out to help me with the water heater. I have used him earlier to upgrade some plumbing in the basement. He is wonderful, dependable and I like having good hands. He is very clean and when he leaves everything is in great shape, he knows what he is doing, he is very knowledgeable and I will use him in the future since I have some projects for him. He does a great job, he is reliable and he is great. Price wise I have had other plumbers and I find him to be reasonable. He is not the cheapest but I am getting quality work.
Description of Work
I used Citywide Plumbing for plumbing. I had problems with the water heater.
Category
water heater repair
Service Provider Response
Thank you for the very nice review and for the business, both are appreciated! I hope to work with you again on future projects. Ryan Sahlberg Citywide Plumbing, LLCSandy U.
11/12/2014
I have been happy with the services he has done. I think hi price is pretty comparable to all the plumbers.
Description of Work
I have used Citywide Plumbing LLC. I had him replaced a couple of valves and install a faucet outside. He also installed a back up pump for me.
Category
plumbing
Service Provider Response
I would like to share an experience I have had multiple times in the past. I have had customers tell me the price they were quoted by other companies ( I won't name names but they spend a lot of money on commercials both radio and TV ) after I have quoted my price. Many times I have been half or even 60% less than the cost of the previous quote for the exact same service. I ( We ) believe that if you treat a customer fairly, ( and yes that does involve making a profit ) provide excellent service and quality work. That customer will not only call you back. They will generally refer you to their friends and family. It has been my experience that once you become a homeowner you pretty much always own a home. So if your customer has a good experience hopefully this means you have a customer for life. We appreciate your business very much. Thank you for the review! Ryan Sahlberg OwnerROCHELLE O.
09/28/2014
The fix was smooth & painless. Ryan's very professional and does quality work.
Description of Work
He replaced the faucets and valves to my laundry tub and washing machine. He also previously replaced my water heater,
Category
plumbing, water heater repair
Service Provider Response
Thank you for the kind words, and for the business. Please remember us for any other plumbing needs! Ryan Sahlberg Citywide Plumbing, LLCStephen D.
08/11/2014
Came home after vacation. Shut off the valves to the washing machine as per normal. However, upon re-opening the valves, one was found to leak. I know enough plumbing to at least think about fixing it myself, but quickly knew that a 'man has to know his limitations'. Called another Angie's list plumber, who could not come out for another week..... Not so good after coming home from VaCa, needing to do some laundry. His recommendation of Ryan at Citywide turned out to be OK. Ryan came out - not that day, but the next, and replaced the fouled shut off valve. He also inserted another needed valve in our water supply system. Highly recommend!
Description of Work
Provided pseudo-emergency plumbing repair of washing machine shut off valve.
Category
plumbing
Service Provider Response
Thank you very much for the review! We appreciate your business and kind words very much! Thank you Ryan Sahlberg OwnerPhil S.
07/30/2014
Ryan came by and looked at our old water heater set up, estimated what our options were for a full replacement and came back to do the whole job the next day. Very knowledgable, courteous, and professional. This was our 2nd time having Ryan work for us, and will definitely use him again in the future.
Description of Work
New water heater
Category
plumbing, water heater repair
Service Provider Response
Thank you again for the repeat business! I certainly appreciate the time you took to review me especially considering this was the second time using our services. I appreciate the work and am glad you found the experience a positive one! Thanks again! Ryan Sahlberg OwnerKelly V.
06/26/2014
Ryan arrived at the agreed window of time and he called before he came over. He got right to work and had the two faucets replaced within an hour. He was thorough, clean, tested everything and made time for my questions. No surprises in the price after the job was completed. Ryan is very professional and knowledgable about his profession. I appreciate that Ryan takes pride in the quality of his work and he has strong work ethic. The reason I rated Price with a B is that I didn't get prices from other plumbers simply because other companies I reached out to never called me back. I needed the work done sooner than later so I hired Ryan based on rave reviews. I'm assuming the price was fair and competatively priced.
Description of Work
Replaced a leaking kitchen faucet and outside faucet.
Category
plumbing
Service Provider Response
Thank you for taking the time to review me! I appreciate the work and can assure you the price you paid is at or below the average for the work performed and the quality is second to none. I appreciate the work and hopefully you found a Plumber You Can Trust! Thank you again! Ryan Sahlberg OwnerThomas C.
06/01/2014
Ryan did a fantastic job at a very competitive price, and he went out of his way to get the job done on my schedule. Ryan was very professional and explained thoroughly how to operate and monitor the dual pump system. Thanks, Ryan!
Description of Work
Needed a sump pump with battery backup pump installed.
Category
plumbing, wells
Service Provider Response
I am glad to hear you had a pleasant experience! I am always happy to work with a Customer's schedule whenever possible. Early AM or a specific day off etc.. we aim to please. Thanks for the opportunity to earn you business! Ryan Sahlberg OwnerRichard B.
03/14/2014
Arrived exactly on time and city turned off water from street. He was in a out of the house in about hour. Very clean considering the space he was working in was small. Will definitely contact him back to do additional work.
Description of Work
Replaced main water valve on street side and 3/4 main valve on house side.
Category
plumbing
Service Provider Response
Thank you for the positive feedback! I like to hear from all my customers especially the positive comments. Again thank you for the work and enjoy your working valves should you ever need them : ) Thank you Ryan Sahlberg OwnerMichele T.
02/24/2014
Called Citywide Plumbing and he said he thought he could squeeze me in in the afternoon. They called me when they were on their way and arrived in the morning! Took a bit to get set up (had to thaw out a frozen rag in my bathroom sink). Took quite a while to snake through the drain. But all was completed and they cleaned up after themselves. I thought the price was just a bit high. But, everything else was great.
Description of Work
Had my Kitchen drain plug up.
Category
drain cleaning
Service Provider Response
I would love to turn that B into an A and hope you feel there is value in the service provided. Running a plumbing company is quite expensive with factors like insurance, maintaining vehicles, licensing, bonding, fuel, health care, advertising, work comp, any many other factors. I assure you the price you paid is at or below the average for the work performed and you would have a hard time beating our service ( we take pride in doing excellent work at a fair and honest price ). I appreciate your business and hope you have found a Plumber You Can Trust. Thank you again for the work and the feedback! Ryan Sahlberg Owner P.S. Please don't hesitate to call if you feel in anyway unsatisfied 763 754 0099 or 612 805 0810Joanna M.
01/12/2014
He was correct and I was able to get things working again, no service call needed.
Description of Work
I called for not working shower, and Ryan was so helpful. Rather than just come to do the call and charge me, he helped me solve the problem over phone. Now that is the kind of business you want to tell all your friends about!
Category
plumbing
Service Provider Response
I am glad to hear my advice worked! I can't promise I will be able to solve every plumbing issue over the phone but if I can help a Customer or future Customer in anyway I will try to. Thank you for the review! Ryan Sahlberg OwnerChris D.
09/11/2013
They did a very good job! They were on time. They were polite. He showed me exactly what needed done and how much it would cost. That's exactly what they billed me for!
Description of Work
They fixed two toilets. He also gave me an estimate on a much larger job.
Category
plumbing
Service Provider Response
Thank you for the work and possible future work down the road. I appreciate the time you take to write a review. Thanks Ryan Sahlberg OwnerOther local Pros in your area
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Business Highlights
Emergency Services OfferedService Categories
Licensing
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Over the phone always, when possible in person
Eco-Friendly Accreditations
Yes
Payment Options
MasterCard, Discover, Check, Visa
Senior Discount
$10
Emergency Service
Yes
Warranties
Yes
Services Offered
Residential & Commercial Plumbing • Water Heaters • Remodels • Tankless Water Heaters • Sump Pumps • Basements Finished • Remodels • Gas Work (Gas Dryers & Gas Ranges) • Water Softeners • Faucet Repair/Replace • Fixture Repair/Replace • Toilet Repair/Replace • Low Water Pressure • Winterize Pipes/De-Winterize • Leak Search • Drain Cleaning • Boilers • Garbage Disposals • & More - Call for Details!
Services Not Offered
Ask for details
Frequently Asked Questions & Answers about CITYWIDE PLUMBING LLC
How is CITYWIDE PLUMBING LLC overall rated?
CITYWIDE PLUMBING LLC is currently rated 4.9 overall out of 5.
What days are CITYWIDE PLUMBING LLC open?
CITYWIDE PLUMBING LLC is open:
Sunday: Closed
Monday: 6:30 AM - 5:00 PM
Tuesday: 6:30 AM - 5:00 PM
Wednesday: 6:30 AM - 5:00 PM
Thursday: 6:30 AM - 5:00 PM
Friday: 6:30 AM - 5:00 PM
Saturday: Closed
What payment options does CITYWIDE PLUMBING LLC provide
CITYWIDE PLUMBING LLC accepts the following forms of payment: MasterCard, Discover, Check, Visa
Does CITYWIDE PLUMBING LLC offer free estimates?
No, CITYWIDE PLUMBING LLC does not offer free project estimates.
Does CITYWIDE PLUMBING LLC offer eco-friendly accreditations?
Yes, CITYWIDE PLUMBING LLC offers eco-friendly accreditations.
Does CITYWIDE PLUMBING LLC offer a senior discount?
No, CITYWIDE PLUMBING LLC does not offer a senior discount.
Does CITYWIDE PLUMBING LLC offer emergency services?
Yes, CITYWIDE PLUMBING LLC offers emergency services.
Are warranties offered by CITYWIDE PLUMBING LLC?
Yes, CITYWIDE PLUMBING LLC offers warranties.
What services does CITYWIDE PLUMBING LLC offer?
CITYWIDE PLUMBING LLC offers the following services: Residential & Commercial Plumbing • Water Heaters • Remodels • Tankless Water Heaters • Sump Pumps • Basements Finished • Remodels • Gas Work (Gas Dryers & Gas Ranges) • Water Softeners • Faucet Repair/Replace • Fixture Repair/Replace • Toilet Repair/Replace • Low Water Pressure • Winterize Pipes/De-Winterize • Leak Search • Drain Cleaning • Boilers • Garbage Disposals • & More - Call for Details!