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"Horrible The experience was awful with this people. I didn't know this company at all, my insurance company send me a list of 5 general contractors to take care of my house, so I pick J Benson because they were close to my house and I want it to keep the contractor local and close. So I went with them. They send an estimator like one day after the damage of the house, I signed the paperwork and two days later they send a different person because the first guy had previews commitments, so that was the first red flag. The second estimator took a lot more pics of the house and did he's first estimate, he submitted to the adjuster and it passed just fine. But then it took them almost one whole month before any one started to work in my house, not a single nail was removed or anything. Then I found out that numerous contractors were going in and out of my house with out me knowing it. Finally the work started and the job "foreman" got involved, this guy was even worst, he only called and picked up the phone when he need it something for me other ways good luck trying to get a hold of him. This guy should be FIRED and never allowed to work on the field again. One day I called him and he's answer was "what do you need, I am kind of busy right now" Awesome. Then I asked for an estimate to build a brand new bathroom in the basement. The estimator give me he's quote and we agreed on the price, so they started the project about one month after the paperwork was signed. About 80% of the work was done when I found out that the estimator "FORGOT" to add the toilet and the tub on the estimate!!!!!! How can any one do that????? So I had to came up with that $$$ And then there was the communication with office personnel. Since day one right after I signed the paperwork I offer to give them money, the estimator said "some one from the office will contact you" NO one ever did, weeks went by with out a single person contacting me about money. Finally some one did and every time we communicated there was a mistake with the numbers, every time there was an "I am sorry I forgot" Unreal this people. A couple of weeks before the project was done and I was super upset with every one involved at this point I requested a supervisor. He reached out to me and we meet at my house. He right away start asking me for money, I pretty much lost my cool there and I went off about all of the issues I was having with he's people. He's answer " I am sorry I wasn't aware of the issues" This shows how unprofessional this company is I can't believe how this people are in business not only in the twin cities but in southern Minnesota."

"gave us a solution and then helped us with preventing our entire house to be sealed up at minimal additional cost."

"Great, except the salesman didn't tell the crew what color was agreed in the contract so they were built wrong color."

"We hired Soderlin Plumbing for our upstairs bathroom leak and repair. Our experience consisted of incompetent work, leaks, and attempting to bill us (twice) for work that was part of the original contract • Our new tub wasn’t properly vented upon installation. • Upon removal of the old vanity the sink drain needed to be relocated. We had plumber Ken return to do. We created an access through the main floor living room ceiling to re-route the drain and join it up with another upstairs bathroom drainpipe. (Since this wasn’t included in the original bid, we paid extra for this work.) • When scheduling the inspector, Ken told us to not let the inspector look at the tub drain (since it was a replacement there was no inspection needed on this work). He said it was done ‘correctly’ but keep the inspector looking at the sink drain and not the tub. • The inspector flagged the tub drain. • Ken returned to fix the issue and presented us with a $1,200 bill to fix what he didn’t do right. • My husband and I patched our living room ceiling and applied a labor-intensive Italian Carerra finish. • Soon afterward the living room ceiling began leaking at the joint where the 2 drains came together. • We fired Ken and had another plumber from Soderlin come out. Three holes were opened in the newly finished ceiling and was determined the ring around the joint wasn’t tight enough. • Immediately the blame game started saying it was the contractor (who did the ceiling) that caused the joint to leak. • My husband and I did the work and didn’t shove a 2x4 (that ran the length of the ceiling) under the pipe. The 2x4 in question had been there for years. • Jason in management insisted someone else caused the issue and refused to come and look at the 2x4 that was removed. He stood by his plumber Ken (who was the one who did a shoddy job on the tub ventilation and told us to not let an inspector look in that direction.) • We put this debate on the back burner and asked Jeff to come and finish our bathroom. The toilet, sink, and fixtures needed to be installed (the price of the toilet and installing the sink and fixtures was all included in the original bid.) • When Jeff put the fixtures on the tub and tested it, there was water on our living room floor. He had put an O-ring on incorrectly. • Jeff insisted we needed to pay $1139 for a new toilet and installation. He refused to look at the original paperwork showing the toilet and installation of sink and fixtures was included. • Jeff wouldn’t leave our property without a credit card number to pay a bill we didn’t owe."

"Ryan came out for a cleaning and inspection and didn't know what he was getting into dealing with an engineer for an owner. He rose to the challenge, answered all my detailed questions, performed the said work, and ran down a range of options for repair. I anticipate contracting with this company just on the basis of Ryan's great work and rapport."

"What a mess. Brian Cipala should be ashamed of himself for awful work he did on our driveway. The tear out crew came unannounced on the weekend before the scheduled date while we were away in one of our car but when we got home we had to get our other car out of the garage over the rubble and a twelve inch drop. They also damaged our flower beds and smashed the adjoining lawn. That was just the beginning. The order was written incorrectly and we had to work hard to get him to even remember the things he'd agreed to. The worst was yet to come. They botched the pouring and the finish was mottled and some obvious mistake happened where they ran out of concrete and made an awful looking patch work. The finish was obviously wrong and Brian argued that it just needed to cure. He eventually conceded to the problem and made several ill fated efforts to remedy his mess. He did work hard to undo the mess but in the end he declared it done and demanded full payment. The driveway looked bad from the start and has only gotten worse. I recently saw he did a neighbor driveway and it has some of the same problems/"

"Ordered and paid for custom awning that was to take 5 weeks. Its now been 16 weeks and still waiting. Owner is at best noncommunicable and at worst, rude. I'm now wondering if this is a scam and not a real business."

"It went well. Tim checked the central air conditioning system and added some refrigerant. He mentioned the system may have a leak."