Get matched with top tv antenna installation pros in Marine On Saint Croix, MN

"The dishwasher wiring that Randy's installed in my home fried out 6 months after they did the work, almost causing a fire in my home. Luckily the circuit breaker enabled to cut power. In the doing the work, Randy's said my Bosch dishwasher had to be hardwired vs. how Bosch sent from the factory. Randy's rewired the Bosch wire box which did not work after they left and they had to come back out because the box was "arcing" and causing the circuit breaker to enact. This should have raised alarms with Randy's but no. Eventually the box melted down, which I did not initially know, causing us to purchase a new dishwasher only to find out by Warners Stellian that the box was fried. Randy's did engage in discussions on the topic but accepted no accountability, initially denying they even did the work. After pressing the issue they finally admitted to rewiring the box but said they can't accept accountability because it was provided by them. When pressed on why they would rewire a Bosch electrical box they would never support vs. installing their own box - they had no answer and said it was a good question. They admitted they should have probably installed their own box and not touched the Bosch box but would still not accept any accountability for their poor workmanship. I was glad to see Randy's admit they should approach these situations differently in the future but very disappointed they would not admit to fault here or warranty the work. Randy's did not act in good faith and I would not use them again. For reference, they were at my house for 4 hours and I was charged $2700 for the work (multiple small projects). They are one of the most expensive outfits you can hire and they claim you get what you pay for. Apparently I paid for a near fire in my house and a $1500 dishwasher opportunity. Disappointed."

"He was very polite & upfront on pricing"

"WARNING - make sure you get a fully price estimate up front before they begin to do work. I brought them in to work on furnace/AC unit/split AC unit servicing garage (based on a promotional price for the first two). It was found my split unit needed a recharge for coolant and I was told that it'd only be 5 lbs of coolant and that this would be priced by the pound (which was reasonable). The bill came and they tacked on a flat charge of $219 for the coolant (this is in addition to the $129 charge to look over the split unit). I felt baited-and-switched. I also contacted them about this, and the answer came down to "This is additional profit for us added onto your bill." Not pleased. At all. Particularly since the coolant in question costs approximately $6 per pound and they only used 5 lbs (one would assume that the $129 charge built in enough profit for labor/licenses/equipment due to the limited time spent working on the split unit. Apparently not). Comfort By Design does excellent work, and they do stand by their work, but just be VERY CAREFUL in finding out what they're going to charge you, particularly if something extra comes up when they're doing a job."

"We were very pleased with the result of the work that was done. We look forward to working with them in the future."

"He called right away and explained clearly our options for addressing the computer problems we had. I made my choice of going with a full maintenance which was very reasonable and he immediately began working on the problem and resolved in an hour remotely. He noted if they found there was a need for different virus software he would let us know. He provided recommendations on software we had that was not needed and may cause problems and gave some good general tips. He deleted the unnecessary software and noted that the Windows operating software now has these features built in. He did not feel we needed to purchase any different virus software. I appreciated that he was patient, and not pushy or judgmental. He truly helped. Thanks Rahsan. "

"Sam is very professional, knowledgeable, informative and more. He did an amazing job on installing my antenna, fire stick, and Tablo, and taught me how to get aclimated to my new system. He's very kind and easy to understand. I switched from Xfinity to bsomething more affordable and it was easy for someone like myself that's not as Internet savvy, and he made me feel comfortable in the learning process. I recommend this company 💯 plus. You won't be sorry. "

"Our electrician was on-time, friendly, and very efficient. The new bathroom exhaust fan is a great upgrade!"

"Both the owner, who came out to look over our needs, and the technician, who set up the system, were very helpful, knowledgeable, and professional. We've only just gotten the system, so I can't comment on its effectiveness yet, but our experience so far has been positive."

"Everything was installed as requested."

"Andy and his crew were fast and efficient. They promptly returned our call and were able to complete the project the next day. Will be calling them again for more projects around the house."