Best water heater pros near Perry, MI

"Doty Mechanical was professional and friendly as the water heater was installed the in the basement. We were notified in plenty of time before they arrived. The installation looks great and works perfectly. They cleaned up afterward and gave me a little run down on lighting the pilot and some general maintenance. I recommend them to anyone."

"Tom was helpful and polite as usual. He re-lit my water heater. Thank you, Tom. Also, thanks for wearing a mask!"

"This a case of a local shop being purchased by a big guy some10 yrs ago.  As time goes on we feel less and less valued as a long time customer.  We use them for many of our repair issues and are satisfied with their work.  An example of DISSATISFACTION came recently when our year old water heater failed and was replaced under warranty.  The initial cost was $1467.00.  A year and a half later, we were hit with another $400.00 "labor charge" to replace it AND the warranty was not reset to new---with the new unit!! We have great faith in the integrity of several of our favorite service guys and request them when we call for service.  But as we told our guy "Tim" yesterday, if he goes, we'll most likely be right behind him!  That said---the office help is unfailingly polite and pleasant, they call to gauge our satisfaction with the visit and they seem sincere.  Honestly, if we switch to someone new it could be better---BUT--it could be the same or worse!  Maybe I'm dreaming to expect personal consideration regarding ALL the work and $$$ I've directed their way."

At True North Plumbing, we take pride in providing dependable service, honest recommendations, and high-quality workmanship for every job, big or small. Our commitment to customer satisfaction, prompt response times, and attention to detail has made us a trusted choice for homeowners and businesses throughout Okemos and the surrounding communities.

"During early Dec 2013, during one of the coldest winters in Michigan in 30 years, my furnace was having trouble keeping the house warm so I called Grand Ledge based Aire Serv to do a furnace check-up based on a coupon. They came out quickly and found a crack in the heat exchanger on my 20 year old furnace and shut it off, saying it was unsafe to run. Apparently it was about twice the BTU capacity than needed for the house and the constant shutting on and off had taken its toll. I was not the original owner so I am not sure why they over-sized the furnace.
I asked for quotes on a new furnace on the spot and they tried to sell me a $17,000 furnace and said no enough that the price came down to around $6,000. I really didn't like the very rehearsed sales pitch. It was so focused on how much better their warranty and service was compared to others that I knew it would be pricey. I really wish they had just laid out all their models and the features and prices and just let me pick my comfort level in features and prices rather than a sleazy sales pitch. I recommend you force them to skip the sales pitch and go straight to the facts.
I didn't have time to shop around and the house was very cold so I purchased one that night. They left some infrared heaters at no cost to help keep at least one room warm. I really appreciated that they offered to work a Saturday so we could have heat as soon as possible. They installed everything on time and as promised and were very nice. No complaints on the install experience at all.
I went with a two-stage Amana furnace at half the BTU of the previous furnace. It had no problems keeping the house warm during the rest of that very cold winter. I like the two-stage motor and have to set to always run on low when not heating or cooling. That keeps the air moving through the house for more even temperature and greater comfort - it really is noticeably better than on/off heating.
The exhaust venting couldn't go where they planned due to an unseen obstruction and so they had to vent it somewhere else that was a longer run and required extra work to get outside of the house. They did the extra work at no charge as promised.
Bottom line - they are an excellent company that did high quality work and kept all their promises and gave me an excellent product that fit my needs well and did it all on a tight timeline.
My only complaint is that since I was without heat, I feel I had to pay full price.But that is not their fault - that was mine for letting the furnace go bad and creating the emergency where I couldn't comparison shop.
When they sent me the post-installation survey, I sent a full response equivalent to what I have written here. They never responded back to me.
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"One of our two 40 gallon gas water heaters went out. We requested a senior service technician to assess options for replacement: two smaller water heaters, one larger water heater, or hot water on demand. The technician was knowledgeable and gave us all the options, and we selected the single heater. They told us all the steps, let us know when the water and electricity were being turned off, and kept the house clean on a messy day. They discovered that our sump pump was malfunctioning and replaced that, too. We purchased our own kitchen faucet, and they installed it. Not an inexpensive set of repairs, but the team was very responsive and professional."

"My old water heater had failed and All Around Plumbing was the only plumbing contractor that I cantacted that offered to come and install a new water heater the next day. They arrived in the morning and we had hot water shortly after dinner. They removed the old water heater and cleaned up any debris that they created."

"I liked the tech that stopped by and provide the quote for the natural gas fired Power Vent water heater replacement. I know they would do a good job on the water heater. They install Bradford White which is a very good water heater. Since it was not the same model and physical size as the currently installed unit, some small modifications would be needed. I went with a smaller local plumber who would install the same AO Smith physical size unit (no modifications needed) and his quote was about $250 less."

"We called Greg on a Friday morning and he was there that evening. He came back Monday to test the water and then installed a custom built water softener on Thursday.He evaluated what type of softener we needed by asking about our families particular needs. Greg was very knowledgeable of his product, explained exactly what work was going to be performed and the price. I was extremely pleased with his professionalism and punctuality. I would recommend Livingston Plumbing to anyone I know looking for plumbing work and look forward to working with Greg in the future."

Dalton Co can skillfully do a kitchen and bathroom remodel for owners with a diverse range of budgets. We are a professional and qualified sub contractor. We can beat any price by 10% in most cases.