Get matched with top water heater pros in Dewitt, MI

"Doty Mechanical was professional and friendly as the water heater was installed the in the basement. We were notified in plenty of time before they arrived. The installation looks great and works perfectly. They cleaned up afterward and gave me a little run down on lighting the pilot and some general maintenance. I recommend them to anyone."

"Tom was helpful and polite as usual. He re-lit my water heater. Thank you, Tom. Also, thanks for wearing a mask!"

At True North Plumbing, we take pride in providing dependable service, honest recommendations, and high-quality workmanship for every job, big or small. Our commitment to customer satisfaction, prompt response times, and attention to detail has made us a trusted choice for homeowners and businesses throughout Okemos and the surrounding communities.

"The service person was very friendly and knowable about hot water heaters, etc., I did not give a five star for quality because he had to come back a second time because he forgot to change something that caused the heater to leak. I had to pay additional for this. I have nothing to compare the value for the money with. I believe the rating is sufficient for that reason."

"During early Dec 2013, during one of the coldest winters in Michigan in 30 years, my furnace was having trouble keeping the house warm so I called Grand Ledge based Aire Serv to do a furnace check-up based on a coupon. They came out quickly and found a crack in the heat exchanger on my 20 year old furnace and shut it off, saying it was unsafe to run. Apparently it was about twice the BTU capacity than needed for the house and the constant shutting on and off had taken its toll. I was not the original owner so I am not sure why they over-sized the furnace.
I asked for quotes on a new furnace on the spot and they tried to sell me a $17,000 furnace and said no enough that the price came down to around $6,000. I really didn't like the very rehearsed sales pitch. It was so focused on how much better their warranty and service was compared to others that I knew it would be pricey. I really wish they had just laid out all their models and the features and prices and just let me pick my comfort level in features and prices rather than a sleazy sales pitch. I recommend you force them to skip the sales pitch and go straight to the facts.
I didn't have time to shop around and the house was very cold so I purchased one that night. They left some infrared heaters at no cost to help keep at least one room warm. I really appreciated that they offered to work a Saturday so we could have heat as soon as possible. They installed everything on time and as promised and were very nice. No complaints on the install experience at all.
I went with a two-stage Amana furnace at half the BTU of the previous furnace. It had no problems keeping the house warm during the rest of that very cold winter. I like the two-stage motor and have to set to always run on low when not heating or cooling. That keeps the air moving through the house for more even temperature and greater comfort - it really is noticeably better than on/off heating.
The exhaust venting couldn't go where they planned due to an unseen obstruction and so they had to vent it somewhere else that was a longer run and required extra work to get outside of the house. They did the extra work at no charge as promised.
Bottom line - they are an excellent company that did high quality work and kept all their promises and gave me an excellent product that fit my needs well and did it all on a tight timeline.
My only complaint is that since I was without heat, I feel I had to pay full price.But that is not their fault - that was mine for letting the furnace go bad and creating the emergency where I couldn't comparison shop.
When they sent me the post-installation survey, I sent a full response equivalent to what I have written here. They never responded back to me.
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"Everything went well. Not ready to do water heater, yet. Estimate seemed high, but only marginally."

"I hired Simmons Plumbing to change my home over to a tankless water heater system. I was new to the concept and a little unsure but Paul went the extra mile and took his time to walk me through what he was going to do and how it would impact my home. He was a true professional and I will gladly hire the company for any future needs."

"Quick and professional removal and installation! Also replaced cold water galvanized pipe running from main to water heater with pex. Will consider using M&S in the future to replace remaining galvanized pipes in the future."

"My old water heater had failed and All Around Plumbing was the only plumbing contractor that I cantacted that offered to come and install a new water heater the next day. They arrived in the morning and we had hot water shortly after dinner. They removed the old water heater and cleaned up any debris that they created."

"Prompt, explained service, set hot water temperature Clean and neat Very friendly, said to call if anything was needed"