Approved Pro
Doty Mechanical Inc
Heating and Air Conditioning Service, Water Heater Service, Air Duct Cleaning,
About us
For over 40 years Doty Mechanical has been providing quality heating and cooling installation, maintenance and repair service to the Lansing area. As Lansing's only locally owned and operated Carrier Factory Authorized Dealer, Doty Mechanical is committed to Lansing and the people that live here. We are dedicated to offering the exceptional service our customers deserve. That is why our technicians are NATE Certified (which goes way beyond being factory trained). We can repair your furnace or air conditioner regardless of brand, or if you are ready to purchase a new one, we will happily provide you with a FREE ESTIMATE! Our customers are a huge part of our past and, more importantly, our future success. If you are new to Doty Mechanical again we say welcome, if you are a current customer we thank you for your continued patronage.
Business highlights
Family owned & operated
Emergency services offered
42 years of experience
Services we offer
Repair & replacement- furnaces, air conditioners, heat pumps, humidifiers, air cleaners & geo-thermal systems.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- PayPal
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 1
Assorted photos uploaded by Doty Mechanical Inc
Reviews
4.968 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 3% | ||
| 1% | ||
| 0% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 68 reviews
Eric P.
Dec 2024
Heating and Air Conditioning Service
This company was recommended to us by several people. Unfortunately, over about 1.5 years of having them perform various services on our home (replacing the furnace, working on the in-ground heating and also repairing some drains in the garage) we are left worse off and thousands of dollars spent with poor outcomes. The furnace was installed improperly which caused an issue when the A/C was used the following spring which resulted in water damage to our basement. This went on multiple times and had to call the company out multiple times before they finally corrected it. The drains that were "fixed" still leak water. The in-ground heating was repaired but they did not have a correct valve part. Once this was finally re-installed the person installing it did not know how to work the system or show us how to use it. We are now calling out someone again on a Saturday to try and figure out the problem. Not a good company
Julie B.
Nov 2023
Heating and Air Conditioning Service
The service technician texted me to tell me he was on his way and arrived on time. He was very kind and courteous explaining what he would be doing and how long it should take. He put booty slippers on when entering my home. When he was finished he summarized his work. I appreciated all the respectfulness and kindness plus the professionalism in their work.
Tom H.
Oct 2023
Water Heater Service
Doty Mechanical was professional and friendly as the water heater was installed the in the basement. We were notified in plenty of time before they arrived. The installation looks great and works perfectly. They cleaned up afterward and gave me a little run down on lighting the pilot and some general maintenance. I recommend them to anyone.
Larry G.
Jun 2022
Heating and Air Conditioning Service
Very professional, from start to finish. No sales pressure either. Price was competitive.
Tom P.
Apr 2022
Heating and Air Conditioning Service
Great very professional
Thomas H.
Jun 2020
Heating and Air Conditioning Service, Air Duct Cleaning
Never contacted us once first look was done. Unprofessional!
Response from Doty Mechanical Inc
"We understand our proposal emailed 2 days after our sales appointment may have landed in your Junk folder. We apologize for any miscommunications / misunderstandings."
Kevin L.
Jun 2020
Heating and Air Conditioning Service
They got the mini-split air conditioner installed how I wanted it. They were on time and less expensive than the other quotes I had gotten. Thanks for everything.
Thomas B.
Jun 2020
Heating and Air Conditioning Service
Central Air Conditioner quote/repair
Response from Doty Mechanical Inc
"We value every opportunity to solve our customers problems. To do that, we need to operate a service zone that enables us to be effective. We are actively working to resolve our advertising campaign and appreciate you making us aware of the oversight."
Dennis A.
Jan 2020
Heating and Air Conditioning Service, Water Heater Service
After long consideration to complete the project myself, I had a final estimate completed by Doty. Pete arrived and provided the quote. A couple of weeks later we decided to have Doty Mechanical complete the job. Best decision ever on our part. Work was completed in a professional and timely manner. No problems and job was completed efficiently. They did fantastic work and we are completely satisfied. Darren and Nick did a fantastic job and saved me time, energy and frustration. Competitively priced and quality work. Gas line and vent were reworked to code and we couldn’t be happier with the results. Thanks to Doty Mechanical for a great experience.
Kathleen H.
Sep 2019
Heating and Air Conditioning Service
Made a call at 8am. Service technician arrived on time at noon and problem was solved AND fixed within a half hour. Technician was polite, kind, neat and clean but also got down to business quickly. Best part was... he had the part on his truck so there was no back and forth!
Alex L.
Aug 2019
Heating and Air Conditioning Service
Took about an hour, everything seems to be working great now!
Alexander A.
Dec 2018
Heating and Air Conditioning Service
In a pinch last night and in cold weather, my newer furnace was suddenly not functional so I was forced to reach out to Doty after hours. Clayton answered my call and patiently walked me through multiple steps to correct the issue. With newborn babies in the home, the loss of heat required urgent attention and Clayton exceeded my expectations. Although this newer equipment in a newer home was installed by another local HVAC company, I knew Doty from previous experience living in the area and was confident superior service would be provided. I will certainly reach out to Doty first for future issues. Thank you again, Clayton!
Frederic E.
Nov 2017
Heating and Air Conditioning Service
We were happy with the price, it was fair. Every aspect of the work they did was perfect. The equipment they installed was excellent. We really were happy with them. We looked at a lot of furnace provider and we were happy how they did the service for us. Its a local company, not part of a chain.
Tania G.
Oct 2017
Heating and Air Conditioning Service
Went great. I had a total of 5 quotes and Doty had the best one and offered the Carrier A/C I wanted. Punctual, professional and kept everything clean. It took me a while to do the job from the time of the quote due to other expenses but he kept it at the same price. If I need anything else in the future I’ll definitely contact them.
Karen C.
Sep 2017
Heating and Air Conditioning Service
When the bigger more established companies were unable to meet our needs, these guys were right there ready to go. Did a good job.
Duncan M.
Sep 2017
Water Heater Service
Heath came out to give me the preliminary estimate and offered a lot of great info besides. I decided to proceed and a crew showed up on time and were respectful and offered to answer any and all questions. My install was quite straight forward so they finished mid-day and cleaned up nicely and were on their way. I got what I believed was the best heater unit on the market (Bradford-White) installed for a very competitive price. Noticed immediate improvement to my hot water system. Would not hesitate to work with Doty Mechanical on other projects. My thanks to the entire team.
Linda S.
Sep 2017
Heating and Air Conditioning Service
.
Shari G.
Aug 2017
Heating and Air Conditioning Service
All fine. Very much over charged on the replaced part.
Sean F.
Aug 2017
Heating and Air Conditioning Service
The technician was friendly and fast.
Joseph F.
Aug 2017
Heating and Air Conditioning Service
very good-job done
Vicki S.
Aug 2017
Heating and Air Conditioning Service
They just do great work. I have been with them for a while and dont plan on changing.
Vicki S.
Aug 2017
Heating and Air Conditioning Service
Ive been dealing with them for a long time. They were very good.
George A.
Jul 2017
Heating and Air Conditioning Service
Very well. Did a diagnosis on the electrical and checked freon levels. Found a dead frog inside the control panel and removed it. also checked the capacitor for continuity and function. When he was finished the AC was working again. :-)
Francis S.
Mar 2017
Heating and Air Conditioning Service
Useless. It is best not to contact this company if you don't want to deal with useless customer service.
Response from Doty Mechanical Inc
"Thank you for taking the time to fill out a review on line. However, we at Doty Mechanical are puzzled with your comments. Your call was regarding a water heater problem, and you wanted a "ballpark" price to replace the water heater. As a general rule, we do not give estimates over the telephone. We would not be aware of all the factors for the specific installation, and do not want to give inaccurate information. Due to extenuating circumstances, we were unable to schedule a sales appointment in the timeframe you requested. Please accept our apology for any inconvenience on your part. What is confusing is the comments in the review regarding your Carrier and Goodman furnaces. The problems you have experienced with those furnaces have nothing to do with Doty Mechanical. Doty Mechanical did not install the Carrier or Goodman equipment in your properties, nor has Doty Mechanical been requested to perform any maintenance or repair service on these furnaces. It would be pure speculation on the part of Doty Mechanical as to what might be causing the recurring problems you have been experiencing."
Judith E.
Jan 2017
Heating and Air Conditioning Service
the problem was fixed
Licensing
Insured
Licensed*
Trade License Number
7119481
Trade License Locale
Michigan
Trade License Authority
LARA
Trade License Expiration
08/31/2027
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Doty Mechanical Inc is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Doty Mechanical Inc accepts the following forms of payment: PayPal, Financing Available, Check, Visa, Discover, MasterCard
Yes, Doty Mechanical Inc offers free project estimates.
No, Doty Mechanical Inc does not offer eco-friendly accreditations.
No, Doty Mechanical Inc does not offer a senior discount.
Yes, Doty Mechanical Inc offers emergency services.
Yes, Doty Mechanical Inc offers warranties.
Doty Mechanical Inc offers the following services: Repair & replacement- furnaces, air conditioners, heat pumps, humidifiers, air cleaners & geo-thermal systems.