Get matched with top water heater pros in Harrison, MI

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Old sump had fried without our knowledge and basement acquired water. Had NO clue on how to replace/reinstall the replacement pump we purchased or hook it up, so we called Dependable. Set up appt for that day, they called back within 2 hours to confirm that their tech Jeremy was on his way. Professional, prompt response, courteous, and took the time to explain the sump system and preventative measures we should take in the future. DEFINITELY RECOMMEND and will use them again with no hesitation."

"Terrible. I paid 3 times to have them out here. Was told I need a permit.. another $200... but they couldn't even fix it . Told by another business did not need drain field repaired... the drain field was dry. Waste of almost $1000 total. NEVER EVER AGAIN."

"Scott and his team transformed our back room area by installing a 84x64 picture window from a solid wall. Very responsive, fast and clean with attention to detail. Will definitely hire again!"

"He showed up on time and did a great job. Gave good suggestions on isolating fixtures as a look-ahead for future work. Cared about the neatness of all the sweated joints and the spacing/look of new piping. Very conscientious. Cleaned-up after himself. Happy."

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"

"Terrible terrible terrible. We contacted Mr. Rooter mid Michigan. Mount Pleasant location. They sent us an unlicensed plumber without telling us. They also advertise that they are BBB accredited and have an A+ rating. They are not BBB accredited and they have an F rating. The plumber with the license that was sent to our home, walked off the job when we asked him to uninstall 3 toilets that were the wrong brand we asked for Toto or Kohler toilets and he installed American Standard. He flipped out, swore at us and walked off the job. We had a water softener replaced as well. The one we replaced was in working condition and he took it with him when we were gonna use it somewhere else. It was never returned, even though we asked for it. They tried to sneak on an extra $500 for an extra hose bit. The most dishonest company I have ever seen from lying about plumbers having plumbing license, lying about Better Business Bureau accreditation, and rating. Lying on invoicing total bill. 14,000"