Get matched with top gas log pros in Gregory, MI

"On time, very thorough, courteous, explained everything, cleaned up after."

"We actually hired another company to do the job. Then my husband wanted one more estimate. As soon as I talked to the woman on the phone, I instantly liked her. Two men came out to give estimate, will do the job for the same price, plus they added some needed things. Hired them. Both men were VERY nice (talked to them during installation of gas logs), took pictures of what they did on the roof, and explained everything. I would hire them in a minute!"

"I was impressed with Chuck from Shamrock Chimney. He was realistic in his discussion and went thru various options from converting to a gas fireplace to wood inserts. He discussed the issues with the existing field stone face and converting to a two way fireplace. He certainly made me comfortable to consider Shamrock should the project move forward."

Chimney Rescue Squad is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Came out within designated time (in 2 hours). Finished the job quickly and efficiently."

"Dennis Hearth & Home are wonderful to work with. They are honest and ensured the fireplace area was kept clean and neat."

"They came out almost immediately to assess the damage and temporarily put the old cap back on to protect the chimney, chimney liner and furnace. They had to order the part and customize part of it. They worked in the dead of winter with snow and up on the roof. Also, some work had to be done on the furnace heat ducts....new ones added. They were exceptional and very knowledgeable. The supervisor of the crew had a broken leg and was on crutches. He went up and down my basement stairs and never once was grouchy.....always pleasant with a smile. He explained everything that was being done and why pointing out everything. Would use them again in a heartbeat."

"During early Dec 2013, during one of the coldest winters in Michigan in 30 years, my furnace was having trouble keeping the house warm so I called Grand Ledge based Aire Serv to do a furnace check-up based on a coupon. They came out quickly and found a crack in the heat exchanger on my 20 year old furnace and shut it off, saying it was unsafe to run. Apparently it was about twice the BTU capacity than needed for the house and the constant shutting on and off had taken its toll. I was not the original owner so I am not sure why they over-sized the furnace.
I asked for quotes on a new furnace on the spot and they tried to sell me a $17,000 furnace and said no enough that the price came down to around $6,000. I really didn't like the very rehearsed sales pitch. It was so focused on how much better their warranty and service was compared to others that I knew it would be pricey. I really wish they had just laid out all their models and the features and prices and just let me pick my comfort level in features and prices rather than a sleazy sales pitch. I recommend you force them to skip the sales pitch and go straight to the facts.
I didn't have time to shop around and the house was very cold so I purchased one that night. They left some infrared heaters at no cost to help keep at least one room warm. I really appreciated that they offered to work a Saturday so we could have heat as soon as possible. They installed everything on time and as promised and were very nice. No complaints on the install experience at all.
I went with a two-stage Amana furnace at half the BTU of the previous furnace. It had no problems keeping the house warm during the rest of that very cold winter. I like the two-stage motor and have to set to always run on low when not heating or cooling. That keeps the air moving through the house for more even temperature and greater comfort - it really is noticeably better than on/off heating.
The exhaust venting couldn't go where they planned due to an unseen obstruction and so they had to vent it somewhere else that was a longer run and required extra work to get outside of the house. They did the extra work at no charge as promised.
Bottom line - they are an excellent company that did high quality work and kept all their promises and gave me an excellent product that fit my needs well and did it all on a tight timeline.
My only complaint is that since I was without heat, I feel I had to pay full price.But that is not their fault - that was mine for letting the furnace go bad and creating the emergency where I couldn't comparison shop.
When they sent me the post-installation survey, I sent a full response equivalent to what I have written here. They never responded back to me.
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"Wonderful! Just moved to a new home and needed an inspection of our gas fireplace."

"They responded and showed up quickly.  Everything was done professionally and well.  The price is kind of high, but there's nothing bad to say about any of the work they've done.  They responded and came quickly as well.  Just to clarify, though, that this wasn't a simple snaking job.  I was informed that a previous home owner had done something funny with the basement plumbing so that they actually had to bring in a larger and more serious tool to deal with the clog.  From what I can remember, they charge about $49 to come out and either $189 or $289 for the first hour for my kind of job (depending on the tool needed -- I needed the larger one).
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