Get matched with top heating and air conditioning pros in East Leroy, MI

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"

"You can always count on Dan Wood co. to do the job right. Nick was professional and made sure everything was buttoned up on my duct work. I will always rea h out to Dan Wood Co when my HVAC needs attention."

"Bartholomew did very poor work and greatly overcharged for installing a pellet stove, a very simple job. We waited a long time for them to come and do it, although the actual work took a very short time. They did not even plug in the stove or run it to see if it worked properly, and did not complete the required certificate as certified installer to prove the stove was installed to code and operating properly. We just failed the first inspection attempt, as inspector said that information was required to be onsite at time of inspection and Bartholomew knew (or should know) that. Reinspection fee now required, and another long delay to get completion. Bartholomew was very slapdash and unprofessional. I do not recommend them."

"This is one of the most unprofessional companies I have dealt with. In June of 2021 GLP&H installed a faucet for me. That $200 faucet worked for 5 months before it broke. When I called to have it fixed in January of 2022, our plumber (Eldon) came out and explained they installed an old faucet in error. The old faucet was placed in a new faucet box which is usually sent out, however in my situation it was unintentionally installed. When Eldon took the faucet apart you could see it was an old faucet and he apologized and installed new one. Fast forward 8 months to August 2022. The new faucet has snapped. The company gives you a year warranty on the products they install. I called asking for a replacement since it's only been 8 months. I was advised the warranty had expired. How is that possible I just had it installed. Well ma'am when we installed the old one, your warranty started then so the new one we installed only had a 6 month warranty. I am sorry that is not how warranties work. I have been more then patient, especially after your people ADMITTED to installing the incorrect faucet, and now you are telling me you won't fix it because the warranty is expired. Absolutely not. When I called to talk to the manager, he was less then friendly and unwilling to make it right. I advised you I would purchase my own faucet and have your company install it you stated that wouldn't work for you. For a business that prides itself in being a family company you sure don't help your customers. I will await a response and a date when you can come install my new faucet."

"Nate was very professional and experienced and told us what he was doing on the steps to getting are kitchen sink unclog he was here 10 mins early and got right to work and got it unlcong for now and for good if we have any more issues we will be calling service professional again"

"This company has several communication issues. First I had an appt for my door to be measured at 10 am. On the day of the appointment, I received a text at 930 and an email that my appt was now between Noon and 4pm. I decided I would run some errands and when went to leave the contractor was here at 10:00 to measure the door as originally scheduled. I told him that they had notified me of the change but they Never told him. He didn't remove the trim from around the door to measure properly because when the installer showed up months later with the new door and after removing the trim around the door and rechecking, he told me that the door he brought was too short. I had told and showed the salesman that the door I was replacing had extra trim inside the opening and the salesman assurred me that the new door would eliminate this, but the door that was incorrectly measured would still require this extra trim because the saleman Never mentioned this to the representative who took the measurements. The installer apologized and remeasured the door correctly and I had to wait sever weeks for Champion to remake my door and take another day off from work and of course they don't offer any form of compensation to their customers for their own mistakes, just Sorry for the inconvenience. The door was Finally installed yesterday and thankfully I had the same installer who had remeasured the door correctly and he did a Great job. Today I received both a text and an email informing me that my door had been received by my local office and I would soon be contacted to schedule an installation appointment, remember this is After my door had already been installed. I called four different phone numbers to speak to someone and after holding for almost 30 min, I left my call back number. Then coincidently I received an email asking me how I liked my experience with Champion, and that I should leave a review. These doors are not cheap, mine was $15,000, but with the measuring mistakes and the costs of sending the installer here twice with his truck (85 miles away) I can now see why their prices are much higher than local home improvement stores including the cost of installation. My neighbors really like my new front door but agreed that a company this big should have better communication with their customers. The pictures are of the trim on my old door which the first door would still have required because either the salesman didn't mention this to the person measuring or he just didn't measure properly to eliminate the need for this excess trim, but either one is a fail."