Get matched with top drain pipe installers in West River, MD

"Service provider was able to explain why my drain was clogged and realigned my poorly designed drain pipes to improve for the future. Showed up on time and worked on this project right away."

"Outstanding. Showed up within 45 minutes and quickly fixed the issue of a clogged basement drain."

"Without even asking, I was told not to pay the repairman who came but to wait for the invoice to come in the mail. Of course, the repairman asked for his money before he left, and we had to call the office who then told us to just pay the repairman. A little awkward, but the sump pump was replaced."

"People don’t plan to have their water pipe burst. Seeing as it was -10 degrees today it’s no surprise ours did, despite every effort to make sure the water in the pipes were moving. I was at a doctors appt and walked in to water bursting out of the kitchen ceiling in buckets! My mother was looking where to turn off the main water with no success. When I got to it, water had been fishing for over 30 minutes! Oh, did I mention this occurred around noon today, which happens to be a Friday? My insurance said to see if I could get a plumber here today to expose the burst, take a pic to prove it’s due to a frozen pipe, then fix it. Of course I went straight to Angie’s List and saw this company was the highest rated near me and had great reviews. I called and spoke to the owner, Robert, and explained our situation. He was excellent! Knowing mine wasn’t the only pipe that burst, during this weather, I had no idea what their availability was. In spite of many similar issues, he made sure his guys could come over this afternoon. He was concerned about me having to wait for a water mitigation crew to come out and said he could take care of that too. Unfortunately, we’d already booked one with our insurance, who are coming out tomorrow. The guys came and they were WONDERFUL!!!! They went right to work, cutting open the drywall surrounding the bursted pipe. Took pictures for me so I could send it to my insurance company and fixed it in no time. They were perfect gentlemen. It didn’t take long to see how kind, down to earth, professional and mindful of my concerns. Ya know how uncomfortable it can be not knowing who is coming in your home. I felt so comfortable with them. Wound up joking around with them as though I’d known them for years. The two guys who came were Ivan Perez and E’Nedino Diaz. Not only did they fix the reason for which they came, they even fixed a few issues we had in our upstairs bathroom. They did so professionally and efficiently. I would have no hesitation recommending them to others. To me they were angels with their wings and halo’s hidden. ?"

"Excellent work. The installation was completed in two days and the work area was thoroughly cleaned up. It has been a year since installation and the sump pump is working fine."

"They did an excellent installation and will respond quickly if I have any problems."

"Had basement windows installed. Great job, explained everything. The windows were the original ones. They covered the floors and the basement steps, cleaned up everything afterwards."

"We had them install an indoor sump pump (including digging the pit and pipes) and some basement walkout drain installation. They did high-quality work and finished quickly. Their price was the best of 5 quotes I received and so the value was high. The only thing that was not perfect was that communication was slow, sometimes they did not respond to texts, but they were good when they responded, and they showed up on time. Overall, 9/10, highly recommend!"

"I hired a civil engineer, who concurred with the sump pump and drain plan and said the price was absolutely unbeatable. After the project, the customer service for follow-up was immediate and effective. This company is solid, from the team on the ground to the sales representative to uppoer management!"

"We were very happy with the results. We were looking for some improvements to enhance the curb appeal of our house before we put it up for sale. Ballard sent someone out who looked at the possibilities and made some suggestions which gave us some options we had not considered. We had thought it would be difficult to rip up the concrete sidewalk that was uneven and draining into the house, but they had a way to cut it in pieces and popped them right out! They put a facade and flagstone veneer on our concrete landing and completely changed the first impression of anyone looking at the house. They also put in a sod lawn and cleaned up some brush and a large stump. What a great makeover!"