Get matched with top roofers in Thurmont, MD

"I needed a new roof and wanted gutters and gutter covers. After meeting with one other company, I selected Roofing Pups. Shawn of Roofing Pups was friendly, mannerly, professional, and knowledgeable. He offered a much better deal that included everything I wanted, at a reasonable price. Whenever I called Shawn or his colleague, they responded by text or phone within seconds. The project was completed in three days, and cleanup was done daily. All staff and workers were friendly, professional, and well-versed in their skills. The workmanship was superb! After the work was completed, it rained hard the next day. There were no leaks, rain was flowing away from my home as it should, and the appearance of my house looks great. Overall, I’m a happy customer and would recommend Roofing Pups to friends and family."

"Carol D explained the roof installation process very well, she was very knowledgeable. She answered all the questions I had. I would recommend Long Home Products!"

"Very pleased with my new roof! ð"

"The decision to replace a roof is a big one, and Peak Roofing helped guide us every step of the way in the process. We had an old failing metal roof on our rental property. Damian, one of the partners, walked us through every step of the process and was very patient with all of the questions that my grandfather and I posed. He was very quick to fit us into the schedule. He was incredibly knowledgeable and informative regarding a type of roofing membrane that would fit well onto our style roof (lean-to flat roof). Tony, the other partner of the company accommodated the drop off location of the down payment, and even met us at our home so that my grandfather did not have to drive at night. On the day that the work commenced (and was completed!), Carlos, the foreman, kept me informed throughout the day of all progress. The team they brought along were so quick, efficient, and safe. They protected all utilities during construction and cleaned up before leaving. They will be coming back to install gutters on the home as well, soon as a few other projects get done. I am happy that they are able and willing to phase the work into different days. I would recommend Peak Roofing to anyone! They are professional and attentive. We are very happy with the product and especially the customer service."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

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"Have been working with Roofing solutions for a couple of years on multiple projects. Every project has been finished quickly and smoothly."

"We still need gutters and downspouts installed but they finished the roofing last week. They showed up early the day of the installation. I have heard most roofs can take two days. Not this company - as they showed up early. They were efficient and I monitored their progress most of the day. This company gets excellent reviews on most sites I could find such as Angie's List and after hiring them I can see the praise is well deserved. We will definitely call on them again when we need new siding."

"Professional Timely and Easy to work with - was really helpful communicating with the insurance company - made the first time I ve had to replace a roof an easy process"

"Did a really good job on my roof. Everything was addressed in a timely matter, very responsive sales representative."