Get matched with top kenmore vacuum repair pros in Shady Side, MD

"Mike came to Annapolis yesterday to repair my central vac. Showed him the unit and then went inside for a short while and then asked him if he carried parts on what appeared to be a well-equipped truck. He said the motor wasn't on the truck; it was already installed. I was amazed. He was punctual, smart. fast and efficient and helped me use the warranty. Couldn't be happier with the service and expertise. Highly recommend."

"Michael was great! Same day response to my initial contact. Next day he was diagnosing the problem. He found the part and I ordered it so no upcharge on part. He came back next business day to install new part. He may not always be able to respond the next day depending on how busy he is but he will respond as quickly as possible. A very personable man, efficient, responsive and he will be my appliance repair man from this point forward."

"We’ve used Len the Plumber in the past, and while they’ve been slightly overpriced, they’ve been reliable and effective. But after this week I’ll be taking my plumbing business elsewhere, and I would highly recommend that anyone else do the same. Several times over the past few weeks we’ve had issues with the sink and toilet in one bathroom. A little less than a month ago, a Len the Plumber tech had replaced the toilet in that bathroom (not for the same issue). On Friday I called Len the Plumber to have someone come out and take a look. The woman who answered the phone said she would have the same tech that had installed the toilet come out that afternoon between 2 and 5pm. At 2:41pm someone from Len the Plumber called. She said that unfortunately that tech wasn’t scheduled to work that day and the appointment shouldn’t have been made. She told me he could come out Sunday morning between 8 and 11am. At 8:43 Sunday morning, a woman from Len the Plumber called to say the tech would be out in 30-45 minutes. Eight minutes later she called back to say that no, he doesn’t have a snake, so she’ll have to send someone else later. I told her he wouldn’t need a snake, that it wasn’t clogged right now. She said she’d discuss with the tech and call me back. At 8:58am she called me back and said that it sounded like the P-trap was clogged, and the tech would need a snake. I asked why he didn’t have one with him (since he worked for a company called Len the Plumber) and why he couldn’t just swing by a hardware store and pick one up. She said the techs don’t always have snakes, and sometimes they break and need to be fixed. She said she could send someone else out later in the day. I told her that we wouldn’t be here later, and that we had made plans around the tech coming out this morning (after we had made plans around the tech coming out on Friday). She said she would try to get someone out during the same timeframe, within the next two hours. At 10:36am she called back and said that she could have a different tech come out in 30-60 minutes. I told her no, we had planned to be home based on the 8-11 timeframe that we’d been given, and that wouldn’t work. She said she was sorry, but they had emergencies. I canceled the appointment and will never be using Len the Plumber again. The fact that a plumbing company can schedule a call two days in advance for a technician to come out for a problem with a sink and toilet, and neither the tech nor the dispatcher realizes that the tech doesn’t have a snake with him (and for some reason he can’t just pick one up) speaks volumes about the company’s competency. Add to that the bungling of the initial appointment, and the fact that a Len the Plumber tech told me to my face that he has no way of knowing what model toilet he installed in my house without physically coming out to see it, and this is clearly a poorly-run company with an outdated and/or low-quality field service and dispatch system. There are many competent plumbing companies in the mid-Atlantic area. Len the Plumber is not one of them."

"Super helpful"

"initially ok though while onsite I had to ask "what is that rattling noise"...I don't understand how they didn't realize they had dropped a piece of cut duct sheeting into the unit interior. They used bad taping on the modifications they made to the ducts and it all blew apart. called to have them back to fix several times and they never bothered to answer"

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

"I have used the Tomas Brothers for a deck tear down and rebuild, installation of new windows and doors, and complete remodeling of our club room/basement including a small bathroom. They were responsive to my requests and creative in making a lovely cabinet to hide the sump pump. I will definitely call them when ready for the next project!"

"The job went OK."

"I don't recommend Heidler. Last month the internal mechanism in a 16-year-old pressure-assist toilet needed service or replacement (the water had started running constantly after flushing). I set an appointment for Heidler to come the next week and sent a photo of the internal mechanism's product information so the tech could bring parts. Plumber Tom arrived unprepared. He charged $200 for the house visit to diagnose that we needed a new mechanism installed, and said they'd email an estimate as they'd need to order it. We thought there was a mistake when we got the $850 estimate. I called the Heidler office (whose service manager also thought the estimate sounded high) and requested a corrected estimate. We didn't hear from anyone at Heidler again. We watched 20 minutes of youtube videos, bought the $177 mechanism from Amazon, and borrowed a pipe wrench. It took us amateurs 55 minutes to replace the mechanism ourselves. It wasn't difficult. Our opinion is Heidler planned to grossly overcharge us for an easy job."

"Prompt, helpful and at a reasonable cost."