Arundel Cooling Heating & Electrical Co Inc

Terrible. Scam Artist. I was supposed to just get a cleaning AFTER another company came to unclog my AC pipe. Somehow after they come to clean they turn off my heat (which was never an issue) and are telling me i have $1,000 to repair it. PLEASE BEWARE. I'm filing a complaint with the BBB and possibly the courthouse. The owner says he knows for a fact his Technicians don't lie. That speaks volumes being its a lie.

It went extremely well, very professional, on time and they did a good job.

They did a great job and I would definitely hire them again. I would highly recommend them as well.

They did a great job, they replaced my thermostat, and were very professional. They even let me borrow an air conditioner while my system was on order. They followed up with me when it was all said and done and I would highly recommend them.

IN AND OUT IN ABOUT A HOUR... INFORMED ME OF OPERATING CONDITIONS (HIGH PRESSURE). I WOULD NOT HAVE KNOWN.

Excellent. Calling them back for more work.

Outstanding work. Very friendly and did what I asked for. Cleaned up after work done. Would gladly hire again.

Went well. Technician was knowledgeable and professional. Only small complaint I have is over the battery replacement. Price was much higher than what I could buy battery for, and I thought installation was included with that price. But technician charged another 1/2 hour of labor to install. So little disappointed by that, but otherwise very pleased

While they were nice to work with and polite and honest, they weren't the most knowledgeable about their product. Also, pricing was high with them.

They have been excellent and I would highly recommend them.

The work went very good.

Both occasions, Perfect job. Arrived on time, did the required work very quickly, no problems. AC has worked all summer with no issues

Amazingly well: smooth, easy installations and problem-solving. Mike had a great attitude and was highly skilled. Could not have asked for more.

It went great! Mike Adams was so efficient and extremely polite.

I purchased a heat pump recommended by Arundel Cooling and Heating along with a thermostat in Summer of 2016, is was supposedly more efficient than my old one but did not appear to be so even though I had cut back on my electricity usage. Last month my electric bill doubled over the highest bill in 30 years. On one of the colder days the heat pump was so loud, I thought it would explode. I checked on the other heatpumps in the neighborhood and heard nothing remotely similar. I called Arundel (still under warranty) and was told the heat pump was not properly connected (it was supposed to be a two stage but was only connected as a one stage apparently). That mistake cost me additional money in electricity bill. I will also say that it looked like a nick and dent model when it arrived and the person working on the outside unit did not seem to know how to fit parts together without scratching them and I had to ask the inside installer to assist him. On a positive note they were able to come when others were too busy and the heatpump has remained level on the platform and rocks it is installed on. It is significantly larger than my last heat pump and while it is supposed to be more efficient it seems to be more expensive to run despite being connected properly (hopefully) and cutting back on usage.

The experience was great. The entire team was responsive, professional and friendly. The quality was excellent and Mike the technician who came out was wonderful. He even took the time to explain options for a future project.

They're very good. Very pleased with them. Highly recommend.

Crew showed up on time and did a great job installing the furnace. Sales process was low stress. Would definitely recommend.

Mike was wonderful. He completed the job and provided guidance for future upgrades. He took the time to help me understand my options snd teach me about LED lights. The entire experience was great. Everyone was responsive, helpful, friendly and professional.

Scheduling was easy and efficient, and I received a text message confirming my appointment immediately, and both a text message and a call confirming my appointment. I received a text when Mike was on his way (with a link letting me know where he was, and his estimated arrival time.). Mike was awesome -- professional, kind and friendly. He replaced our broken fan with a new fan, and made sure to confirm what I wanted (height, what lights I wanted to control it, why he recommended against a remote). He helped us figure out which switches related to which parts of the fan, and that they worked. He also helped me put new pulls on our upstairs fan. At the end, he asked, "We have 15 minutes left. Is there anything else you need help with?" How awesome is that? He was great. Overall, a FANTASTIC experience. I will certainly hire from here again -- no question.

Eddie very quickly diagnosed and fixed the problem.

Very knowledgeable and honest. Did not think that the electrical grounds on our copper pipes are causing corrosion. Sent an estimate for outside grounding, but thought it unnecessary. We may or may not pursue this.

He technicians tried every method to figure out what was the issue. One found it was fixed in no time.

Arundel Cooling is always pleasant and very professional. THEY have never disappointed me!!

Punctual, professional and very tidy. Not a complicated job but done very well.