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About us
In 1967, Steve and Mick Heidler took over the company and expanded Heidler, Inc. into a full service plumbing and heating company that provides service to both residential and commercial accounts, bathroom and kitchen remodel clients, and keeps customers warm with gas log fireplaces. Heidler, Inc. uses advanced technology to diagnose sewer and drain problems with state of the art video inspection equipment. Technicians are trained in the latest methods and techniques to provide quality service and customer satisfaction. Employees are encouraged to pursue their education in the plumbing industry, and we pair Apprentice plumbers with Journeymen and Master plumbers for hands on experience to better meet customer needs. Heidler, Inc. has a fleet of nineteen fully stocked box trucks and vans and a warehouse on site to equip our technicians before they leave the shop. Our fully integrated computer system handles all billing and service requests and we dispatch our technicians to you via radio to take care of your plumbing emergencies faster 24-7.
Business highlights
Emergency services offered
78 years of experience
Services we offer
Plumbing. Heating. Gas fireplaces. Sewer & water lines. Drain services. New construction & remodeling. Air Conditioning.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 3
Assorted photos uploaded by Heidler Inc
Reviews
4.8312 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 8% | ||
| 1% | ||
| 1% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 312 reviews
Kathleen C.
Jul 2024
I don't recommend Heidler. Last month the internal mechanism in a 16-year-old pressure-assist toilet needed service or replacement (the water had started running constantly after flushing). I set an appointment for Heidler to come the next week and sent a photo of the internal mechanism's product information so the tech could bring parts. Plumber Tom arrived unprepared. He charged $200 for the house visit to diagnose that we needed a new mechanism installed, and said they'd email an estimate as they'd need to order it. We thought there was a mistake when we got the $850 estimate. I called the Heidler office (whose service manager also thought the estimate sounded high) and requested a corrected estimate. We didn't hear from anyone at Heidler again. We watched 20 minutes of youtube videos, bought the $177 mechanism from Amazon, and borrowed a pipe wrench. It took us amateurs 55 minutes to replace the mechanism ourselves. It wasn't difficult. Our opinion is Heidler planned to grossly overcharge us for an easy job.
BRIGID H.
Jan 2021
The service person arrived on time, as scheduled, and completed his work quickly and efficiently, leaving no mess behind.
Joan S.
May 2019
Heidler did a great job! They showed up right on time, and the technician was polite and very professional. He found a tiny leak in my pipe immediately, and recommended two ways to go for repair. He completed the repair in a few hours and left everything cleaned up and in great condition. I'm very pleased at the responsiveness and quality work and will definitely use them again.
James F.
Mar 2019
Fantastic job! The area around the pit is now open, clean and neat. The pumps are a huge upgrade to what was there. They attached the discharge line to the wall opening up the space. They reconfigured the external discharge line to avoid freezing.
Joseph P.
Mar 2019
Did not flush water line after repair, as a result fill valves on three different toilets needed to be replaced. Heidler had the nerve to try to charge me for their mistakes, like I'm an idiot, management will talk in circles and filibuster in lieu of accountability. If you're looking for an ethical, accountable plumber, keep clicking.
Response from Heidler Inc
"We researched your claim, and have spoken with your HOA Representative. We sympathize with your frustration that your tenant did not read/follow the water shutoff directions posted 48 hours in advance of the work being performed for the HOA in the building (not for you as your review indicates), resulting in issues in your rental property. We did not make a mistake, these are the words of an unhappy property owner. We truly are sorry that your tenant has placed you in a bad position, but it is not a situation for which we are responsible."
Steve F.
Feb 2019
Fine. Quick service
Gail O.
Jan 2019
All was fine.
Jeanne L.
Dec 2018
As always, Heidler shows up on time, with everything they need to complete the work. They are efficient and get the job done. They aren’t the cheapest, but you get what you pay for.
Deanne B.
Nov 2018
The tech was great. Professional, courteous, communicated clearly, did the work promptly, explained the entire system to me so I could understand it.
Cyndi C.
Oct 2018
We suspected we had a water line leak. Heidler plumbing sent out a technician who confirmed the leak and indicated that the next step in the process would be to have the expert, Tim, to inspect. We scheduled Tim who decided on the prescribed repair, subsequently wrote the repair proposal and oversaw the work. The work was done in a little over a day and the team did a superb job of minimizing the damage to our landscape and yard.
Eric B.
Oct 2018
Quick, professional job.
SARAH W.
Oct 2018
Never heard from them. Hired someone else.
Response from Heidler Inc
"Good Morning Ms. [Member Name Removed], I apologize that nobody reached out to you. We've been experiencing some technical difficulties with our computer equipment since the end of last week, and I am so sorry that you've been a casualty of that! Sincerely, Kris Smith Service Administrator"
Gregorie B.
Oct 2018
The plumber was very good and repaired the faucets in a timely manner.
Susan C.
Sep 2018
Best people in the business. Good communication, always on time, appropriately skilled and knowledgable. This company has no equal and I speak from over 20 years as a customer with very challenging projects. So thankful you are here!
Deborah S.
Aug 2018
Team Heidler provided an amazing response to an immediate need to address a propane issue. Everyone involved was responsive, professional, helpful, informative, affable, and constructive.
Ann L.
Aug 2018
They did an excellent job. I've used them for several plumbing services over the years as well. They do outstanding work.
Kirk H.
Aug 2018
Went very well. Plumber was excellent and very knowledgeable. He explained everything to me as he went along. Drain vale was logged on the hot water heater, but plumber found another way to drain it.
Virginia C.
Jun 2018
Very satisfied...Professional and helpful... checked stove and furnace...answered all questions....have used Heidler before for bathroom renovation and very satisfied...would most definitely recommend...
Paul R.
May 2018
Workmen were dressed in clean uniforms and acted professionally. Materials used were all first quality. Questions were answered politely and in understandable language.
Charles H.
May 2018
One was repaired, the other requires replacement parts which need to be priced and obtained before Heidler return to complete the job.
Robert A.
Feb 2018
Super! Chuck was very prompt and did a thorough inspection of all our plumbing. Every Heidler technician that has come to our house has always performed top notch service.
Sheila G.
Feb 2018
Very easy! Got an appointment within a week, technician came on time, was fast and professional. I would have liked a confirmation message the day before, but that's the only minor suggestion.
Mario F.
Jan 2018
Technician was excellent.
David W.
Jan 2018
I’ve used Heidler for Plumbing, but never for HVAC. Called and talked to LIVE service who put in touch with service Mgr, who in turn put me touch w/ his technician. All were very polite, professional, and asked good questions. After talking with the tech, he determined that he needed to come out. He was out in 20 min and diagnosed a bad fuse in the Trane unit, replaced it, and heat was back! From me noticing the problem to the fix, 2 hours! On a holiday and no pre existing support contract of any kind.
Joseph D.
Dec 2017
Great, a section of the copper pipe was replaced and no more water dripping on the floor.
Licensing
Insured
State Contractor License Requirements
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FAQ
Heidler Inc is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Sunday: Closed
Heidler Inc accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, Heidler Inc does not offer free project estimates.
Yes, Heidler Inc offers eco-friendly accreditations.
No, Heidler Inc does not offer a senior discount.
Yes, Heidler Inc offers emergency services.
Yes, Heidler Inc offers warranties.
Heidler Inc offers the following services: Plumbing. Heating. Gas fireplaces. Sewer & water lines. Drain services. New construction & remodeling. Air Conditioning.