Get matched with top septic tank pros in Port Deposit, MD

"Our first encounter with Len the Plumber for gas boiler repairs went well and lead us to purchase a service contract with them for the 15% discount. However once we needed actual plumbing services and after they provided their "free" HVAC annual inspection it all went downhill rapidly. As others have noted the %15 discount is a concept they don't really honor. We were charged $1100 for less than 30 minutes of work for a repair that only required one cut and a simple joint (We had already removed the drywall and trim for access) and about $30 in parts (which by the way good luck getting an itemized bill from these people). On the HVAC side they broke what was a perfectly functioning 4 yr old AC HVAC and then wanted to charge $1200 to figure out how they broke it plus whatever parts they dreamed up needed replacing. They tried to claim the capacitor was bad. BTW - they brute force discharge the capacitors on units as part of their "maintenance check", something they should never do. We had BGE come out since their info was on the installation tag on the air handler and they diagnosed the issue in less than 30 minutes finding the thermostat had been burned up by mis-handling by the Len tech. They also said they never brutalize the capacitors the ways these guys do unless there is already a suspected issue with it. That's because the capacitor could be damaged by the way they handle it at Len the Plumber. So the "free" annual HVAC check cost me 3 days of discomfort and $250. Len refuses to admit wrong doing and will not reimburse us. They got $5000 in fees from us in less than a year so they don't care if we leave because they know another sucker is just around the corner waiting to be taken. These guys should lose their license given their business practices. Stay away from them at all costs."

"The company installed my tankless heater a few years back and they did a fine job. A part of the installation was the descaling filter. Late last fall i could not open it to replace a cartridge so called them up to help me fix the issue. The plumber who showed up stated that he did not have the right parts. He was expecting a newer filter cartridge as they do not install what i have anymore. I expected they would look up their work records to see what i have. They DID NOT, nor asked me what i have. The plumber came back and replaced the whole filter/cartridge setup. It took him about 40 minutes. The invoice i received was for $425. I called the owner and asked why. His response was that because I "did not tell them the correct part" they had to return and i am charged for two service visits, parts and labor. I told the owner that i agree to the charge for one visit and parts + labor, but he charged me $425. I asked American Express to dispute this charge. Rip off!!!"

"He was very professional an did a nice job "

"Wow! So happy with these guys! Reception agent was super friendly and understood my situation quickly. Proposed an arrival that afternoon from 1 to 6, they showed up about 1:30, done by 3pm! I had water back in spades with my new pump! Never had pressure like this before! Great job, folks!"

"Very proficient. Very satisfactory job."

"they did a great job they came out the next day I can't say enough good about them! "

"Very well. They were very professional and efficient."

"Great company to work with, very efficient high quality work and fair prices, I recommend all my friends and family to them"

"Fabulous! We needed our water conditioner serviced and other company wouldn't touch it because they didn't install it and just wanted to sell us a new one. Rebecca scheduled us for the following day! Steve Venditti was great, has 20 years of experience and knew what he was doing. He spoke with the manufacturer and they decided what needed to be done. He had the parts on his truck and 4 hours later the job was done. $500 included parts and labor and service call. Very fair price and excellent service. Totally professional. Highly recommend."

"Nathan Eagle was wonderful to work with. I had quotes from other companies including one that gave me a multi-page contract with all kinds of exceptions so one really didn't know the final price, and then I received a quote from Eagle. Gave me understandable quotes that included all I needed. Due to our new septic not being at least 100' from our well, he changed his quote to install a BAT septic system per Baltimore County. His second quote was more than I wanted to spend, but the county had a grant program with funding available that paid for most of the cost of the new tank and its installation. He was usually available when I called or texted. A hard-working person who's actually hands-on."