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"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."

"Very personable. It was very evident that they took pride in doing a great job. He had the customer’s needs and budget in mind."

"Super friendly and cleaned up each day."

"First rate service, no wait time."

"After consulting with several companies, I decided to hire ESM Construction LLC for the remodeling of my one-bedroom condo. Their pricing was competitive, and Edgar displayed a wealth of knowledge. He was also exceptionally responsive, addressing all my questions promptly. The crew arrived on schedule, and they were both friendly and professional. They completely transformed the condo, installing brand new flooring, ceilings, paint, a bathroom, kitchen, and appliances. I never felt rushed, and every aspect of the project was completed in a timely manner. Edgar and his team were attentive and patient, never once saying, "No, we won't do that!" Finding honest and reliable contractors can be challenging these days. We interviewed several contractors with five-star ratings, but many seemed overpriced, like quoting $5K for cabinets that only cost $3K depending on kitchen size. Some of the five-star contractors even came off as somewhat arrogant due to their reviews, which raised concerns about potential issues. If you spot even one negative review, take it seriously; we’ve paid a steep price for ignoring such warnings in the past. Edgar's team even rectified mistakes made by previous contractors. From the moment we spoke with Edgar, we recognized his down-to-earth demeanor and extensive expertise in his field. We are thoroughly satisfied with our decision to go with ESM Construction LLC and wholeheartedly recommend this company."

"Solid work at a great price. Jobs involved fixing a roof, a wall, a ceiling/drywall, and repainting a room. All were accomplished quickly, on time, for an affordable budget, and with a smile. Will absolutely rehire Cadel for our next home repair projects."

"My contractor, Jose Chicas, did an EXCELLENT job for me. He combined about 6 tasks that I needed done into one day. He made 3 trips to my local hardware store for parts and accessories, and installed them professionally and quickly. I definitely RECOMMEND him as an outstanding and competent handyman."

"Raul communicated well during the sales and installation process. The team arrived on time and worked well through the job. I am very pleased with the work done. I will use them again."

"Amazing! Surley is incredibly talented, responsive, professional and dependable! He performs exceptional work that is skillful and always well done. Highly recommend for all kinds of work!"

"Jeff and his team (Deanna, Jake, Javier, and Rolando) did an excellent job from start to finish. They worked with us and explained every step of the process, helping us with design decisions and selections. The end product, our new kitchen, is of the highest quality. They made the process very easy and quickly closed out our punch list. We're very excited to have our new, updated kitchen and I would very much recommend WaterStone for future work."