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"Great Work"

"Outstanding estimator, who gave us a few different options for the work. Cost estimate was very competitive, and they had the best 'vision' for the work, and were available to start fairly quickly. Work was completed very rapidly, but with top-notch quality and precision in their work. Highly recommended!"

"I hired them to do landscaping and a driveway, my drive way is crumbling and have holes in it."

"My experience with TLC Inc. was a very positive one! I had a well/cistern that was leaking onto my lawn. Apparently the drainage system had deteriorated over the years. Mr. Drew Hall came out to look and discuss the project. When we later met at TLC to discuss solutions, Mr. Hall clearly explained what has to be done and showed me photos of a similar project. Mr. Hall also worked efficiently with my town’s public works and the county agency to create a system that was satisfactory for all. As the work progressed, Mr. Hall diligently kept me updated. Now, my lawn is dried out, instead of being a swamp. I recommend TLC Inc. for any water-related issues! Thank you, Mr. Hall!"

"I got an estimate for yard work from Hometown Tree Experts about 7 months ago. One of the early estimates included pruning some tree branches on my neighbors property because they were growing into my property. My neighbor later did the work himself and rescinded permission for Hometown Tree Experts to prune his tree. I corresponded with Jacque in the Hometown Tree Office by email and she verified that my neighbors property was removed from the quote. I then paid a deposit and signed a contract for work in my yard only. The work in my yard was fine. Unfortunately, the Hometown Tree workers apparently did not have the updated version of the work order where neighbor’s property was removed. They cut off several additional branches from my neighbor’s tree without his permission. I was very upset to hear that Hometown Tree Experts had gone into my neighbor’s yard and cut additional branches off after he had already done the needed work himself. I have called and emailed Hometown Tree Experts many times over the past 7 months to ask what they were doing to address their error. They told me repeatedly that they were working with my neighbor to resolve the issue. I am very disappointed and frustrated to hear that this this issue is still not resolved. My neighbor ultimately hired another company to fix the work done by Hometown Tree Company. I was not involved with discussions with other company so I cannot comment on that. All I know is that my neighbor and Hometown Tree Experts still have not resolved their dispute 7 months later."

"Alex was extremely professional in the removal of some downed trees near a waterfall on my property. He happened to be in my area (Western NC) post-Helene doing storm work and came by at a moments notice with his crane. I would highly recommend Shy Tree to anyone looking to hire a very experienced and honest tree service."

"Very Well, team extremely competent and great problem solvers / multi-taskers. Highly recommend, just dont call until AFTER i have the second portion of our project done...lol..."

"I received an estimate in August, 6-7 months before the 2nd estimate which was end of February. I called to schedule an appointment end of February explaining I was no longer cutting all three trees down, in addition I stated the estimate was confusing. The scheduler conveyed the new estimate may be lower or higher. After some minor scheduling changes the estimator arrived end of February, 40 minutes late. Another company arrived at the same time so appointment was very short. I conveyed the pricing in August and also stated it would be helpful to estimate my neighbor's portion of the stump grinding of the roots which is in my neighbor's yard. Mr. Lopez stated what the price would be to cut the tree down and 1/2 of the stump grinding fee. He waived the tree trimming of the tree next to it (probably as it was likely to be damaged from the other tree being removed) and charged a separate fee for two other trees to be trimmed. I received the estimate but had questions whether the 10% discount was applied as the estimate did not have any discounts. The scheduler stated I was not a new customer but she checked with the estimator who stated he provided a discount already. I then emailed them asking if the 15% Angie's List could be applied instead of the 10%. They spoke to the owner and provided an additional discount of $50. I also claimed a deal with Angie's List for 8 hours of work and clarified how that would work. They stated it would probably be more expensive as they stated an hour is per worker (they did not state how many hours the tree work would take and how many workers they would send but I decided to stick with a flat rate as they could send 4-6 workers and my fee did not include stump grinding in that deal). I told the company I requested Miss Utility mark utilities as my neighbor's roots may be in conflict in regards to the root grinding. My neighbor also asked to meet with the company and receive his own estimate (this was already in my estimate so I agreed to meet with them). The company, a man came out of his truck and rang my neighbor's door bell. He did not identify himself as the owner until I expressed surprise that he stated the estimate I received was from a different company. I described the estimators in August (man and woman) and February (Mr. Lopez) and the owner stated, "the tree is big" and I am re-thinking the estimate." I stated his company gave the same estimate twice already. He asked me if I would consider a bucket truck and I stated, "your estimator did not go over equipment with me, I would be happy to move my cars from the driveway." He stated, "if my estimator told you the amount for the entire job, we may honor it but I will get back to you." Note this is after I received in writing two estimates for the same pricing so I was upset that I should receive a third estimate. My neighbor told me to wait and see. My neighbor emailed me if I had another contractor as this one is not working out. After some debate over how to proceed I asked him what happened. He stated the owner called him and stated, "I am not working for your neighbor due to her poor behavior." I found this strange as I did nothing wrong. My neighbor was told the job is cancelled and he has my tree roots in several places in his front yard raised up about 10 inches above the ground but is willing to live with it for several more years (the previous owner of the house lived in my house for 29 years and did not cut the tree down). Despite my statement I would refer the company for future business they told my neighbor I was the reason they cancelled the job. They never contacted me nor did they respond to my email regarding my statement that my neighbor was told the job was cancelled. I was also surprised at the owner stating he would grind 3-4 inches in the areas marked, "conflict" don't dig within 18 inches of marked utilities but everyone has there own business practices."

"My husband and I hired Joe Gibbs and his hard-working crew almost 3 years ago, and it has continued to be such a wise and lucky decision for us ever since! Joe's depth of knowledge about plants, shrubs, and trees is amazing, and his gardening designs give us full color and seasonal enjoyment all year long. He saved us money right from the beginning by transplanting our failing large and small shrubs and plants into areas where they are now flourishing in other spaces in our yard. He also saved our five Crepe Myrtle trees when other landscapers we had interviewed said they were unsavable. Joe is very honest and likable and has a mellow and good-natured personality. On every visit he always takes the time to chat and get a feel for what we think we want, but he also uses his excellent judgement and experience to sometimes prevail with his 6th sense of what he needs to do, and he's always right!! He personally instructs his crew on every nuance, and they work very hard and do a total cleanup every time. As my husband and I are aging, we're depending on Joe and his helpers more and more, which gives us great relief. We both feel so fortunate to have found Joe Gibbs and Springhill Gardens and Landscaping."

"Would highly recommend Timber Pros. Our leaning tree was removed and they trimmed low hanging branches from the rest of our trees. Very professional and efficient. Also, cleanup was great!"