Get matched with top insulation pros in Marlton, MD

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"Debbie, the AC&R salesperson, was very knowledgeable and confident. They were the 2nd quote I got for work and came in even lower than I expected (which gave me pause as a low bid is a red flag). But true to her word, they did the work professionally (mostly...see below) and promptly. While I had another company do the energy audit for the Pepco rebate, AC&R took over the work, did the blown fiberglass one day and the spray foam the next.



For the blown fiberglass in the attics above our additions, they added spray foam (from a can) around any gaps per the contract and foam board baffles at the soffits. The installer noted that all our soffits were blocked and the batting insulation was too wide for the rafter channels, so he leveled it out as best he could to ensure an even coating of blown insulation. At the end, he sealed up the gaps between the attic and our to-be-finished upstairs (cape cod style, so all one room).



For the spray foam insulation, the team came in the next day, and I had to be out of the house due to fumes. I did come back around noon as they expected to be done well before then. They didn't know I came in and I went to the back of the house to watch TV on my work break. The one annoyance was during their cleanup, one of the installers came down into our kitchen and then saw me. He said he was looking for a vacuum cleaner to clean the stairs. I told him don't worry about the carpet as it was getting pulled up, but this was the one piece of unprofessionalism I noted above. Contractors should NEVER use the homeowner's property; they should bring their own tools, including vacuums!



While the spray foam can get very messy, they kept the splatter mostly contained to inside the crawlspace, not the finished flooring. However, I was surprised that they didn't tape off the outlet covers or light switched. since the particles are so small, we're going to have to replace the switches/receptacles at our cost. Also, there was a storm door screen that wasn't covered and now needs cleaned. Basically, I think they should have taken more care in covering the very few items we left upstairs and the outlets/switches.



They didn't spray around the window frames (large gaps where window weights used to be) because the open cell foam would expand too much. If I wasn't there, I think they would have just left, but it was clear in our contract discussions they needed to insulate those spaces too. They used a few cans of "Good Stuff" equivalent, but didn't fill in the gaps entirely. It did the job well enough, but it's a ding against them as I expected more preparation.



Lastly, I thought that AC&R would walk me through all the scheduling and final "test out" (for the Pepco rebate), but I had to contact them and schedule with someone different each time. They were always prompt, but I expect the experts to know to do this for/with me rather than expect me to know the process. I go through it once in a lifetime while they do it weekly.



While the end of the review sounds more negative than positive, I would definitely recommend AC&R out to others as they're priced right, they have been in business for over a century, and like any contractor, you just need to follow up to be sure everything is done to your satisfaction.
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"The work that Metro Insulation, LLC did was well done. The contractor was very kind. I was a new member of Angie's List at that time. I didn't really understand so much what the big deal was. It wasn't a very large break in the price, but it wasn't a tremendous amount of money so I was glad we did this. I would recommend the company. The insulation they installed did end up making our house warmer. The price was considerably more than what I expected it to be, but I really wanted to get this done so I didn't comparison shop. I would shop around more before making a decision whether I would use them again."

"Person who visited was very polite and noted that what I purchased was likely not something that would meet my expectations.  I wanted an energy audit, how my systems could be improved in home, lighting, heating, insulation and air conditioners.  What I got was a list of things they could work on and the price to do that work.  The work list in no way was considered an energy audit, rather it was a punch list of things I could do based on their visual inspection.  I did not have a comparison of work and benefit/savings calculation.  There was no checklist of inefficiencies and how that translated into energy losses. For example, multiple hi hat lights in house, they spoke about boxing and insulating a few, less than 10, when I have almost 90 in house.  Overall I was disappointed, the tech who came said the offering needed to be better presented prior to start of work."

"Overall it went well except I didn't get the other estimates I requested for insulation and gutters. This was not the low bid but they have done several cedar roofs in the area and have a good reputation. The end result looks really good.
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"BGE Home did a great job installing our new air conditioning and heating system. We had a few problems with the air conditioning, and had to have BGE Home supervisors out to figure out what the problem might be. As of this date (Nov. 1, 2013), they seem to have made adjustments to the programmable thermostat that have helped the problem. I am being told that basically the problem is we live in an older house and have older ductwork; and when you get a brand new HVAC system, but have old ductwork, problems can arise. I don't believe BGE Home is to blame for the problems we have had and we are working on getting the house sealed and insulated, so the saga continues. In sum, I do think BGE Home did a good job installing the system; and I also think they did a good job trying to figure out what the problem was and make sure it wasn't their fault.
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"We had a horrendous situation with a basement floor installation that went wrong leaving our house full of fumes, and a week later we discovered our basement was contaminated by asbestos in the process.  When we called Bill and Contractors Unlimited, they were extremely responsive.  Although other companies gave us bids, Bill was able to work his schedule to fit us in weeks sooner than the others.  Although the cost was a bit more, that saved us money because we were displaced and could not even go into our house because of the fumes.  CU set up negative air machines to replace the air, they followed asbestos abatement laws, they cleaned every item that could be salvaged in our house.  They even saved more than we thought which really reduced our overall expense.  Bill and his team were extremely professional, friendly, helpful, and really went out of their way to ease our stress from this situation.  At the end of their process, Bill arranged for a air quality inspection which we happily passed - able to return home.  I would gladly recommend Contractors Unlimited for asbestos abatement.  I just wish we had called them before the floor guys  created such a disaster.  Thank you Bill!
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"The busy office staff was friendly and professional. My calls and emails were promptly returned.
(We did have a minor communication snafu, which we were able to resolve.)
Our estimate was scheduled, and Jack came to our home to provide it.
He answered all our questions and left a detailed proposal. Once we signed and returned the proposal, the 2-day work was scheduled for 2 weeks out. A snowstorm delayed the start date one more week.

Day 1 -
Jason and Justin arrived on time. The first job was insulating some of our basement ceiling copper pipes to help them resist freezing. (One pipe had frozen and burst in February's extended cold snap. It was repaired by a plumber, thus the drywall repair.)
The second job was replacing the drywall.
It was suggested that I remove the stairwell art so they could bring in the sheet of drywall without harming the art.
After the drywall was done, they removed the debris.

After hearing that I was concerned about drywall dust that could result from tomorrow's sanding, Jason gave me a suggestion to minimize the amount of dust: turn off the heat during sanding, and open the windows.

Day 2 -
The workers arrived as promised.
The office called to make sure I was pleased so far, and that the work was going as planned.
The sanding of the drywall, of course, generated dust, but they considerately used a vacuum during sanding, which, combined with the open windows, greatly reduced the amount of dust in the air.
(I was understandably elated that this was the first drywall repair where I experienced no respiratory distress!)
There's another step before the actual painting begins (perhaps "sealing" the drywall?)
The ceiling was painted with paint we provided.

Jason and Justin cleaned up. The job was completed on time, beautifully done.

I would definitely hire Home Pro Roofing and Remodeling again: from the owner, to the office, to the contractors, it's clear that they care
about their customers' satisfsction.



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"Punctual, quick and reasonably priced.  The two rooms, which are cinder block, needed another coat of waterproof paint, but the deal was for a painter for a day and time ran out.  Clean up was very good.
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Handyman Services include General house hold repairs, drywall installation and repairs, custom painting, power washing, light Carpentry, electrical and plumbing (light fixtures, faucets etc) back splash installation, water restoration damage cleanup and drying, camera surveillance installs, Furniture assembly, picture and mirror hanging, TV mounting and many more services.