"Very prompt. Gave us a great price and did a wonderful job installing insulation in a tight area. Would definitely hire him again."

"The company did an assessment that we did not need as much insulation as we thought. The gave us a better approach which was cheaper and more efficient."

"A Hight on Homes were amazing to work with. We've now used them 5 times over the last 5 years and each time they were quick, professional, and saved us thousands of dollars over competitors. We started with a free home energy audit they were offering. They then helped us apply for government rebates to get our entire home weatherized which cut our utility bills in half! They helped inspect our roof after a hail storm, which only needed minor repairs. They helped us when our heat pump was on the fritz and offered a substantial rebate on a replacement heat pump. And then just this month we called them again when our water heater went out so that they could help us get that replaced and again, apply for a rebate for getting an energy-star rated appliance. Bobby and his team know this business so well and are some of the kindest people we have ever met. Get your home energy audit from them so that when you have an appliance go down they will be ready to help you apply for energy rebates much more quickly."

"Window & roof insulation quick, easy, & affordable!"

"Great! Dom and his team were efficient, knowledgeable, polite, and they not only did a great job on the roof, they cleaned up wonderfully!"

"I hired the company to add fence and to do some renovation in the house. I am very pleased with their work and are very professional! Pricing is very affordable."

"the whose is warmer after upgraded insulation ï¼"

"We needed insulation applied only to the underside of the house at this time. The guy who came out to give an estimate was great. The guy that came out to do the spray job (I expected a team and got just one guy) was super nice. The spray foam would appear to be difficult to manage during application as some spots only have a skim of insulation while others seem to have 7 inches of it. The office..... trying to get any information from that office.... was a hassle way beyond my wildest nightmares. Getting the estimate took days, getting scheduled took days. They have only one person working to do all of the scheduling and she "is out of the office" during a whole heck of a lot of "our office hours are from...". Figuring out what I needed to know to pay online took pulling teeth. It was the best price I got and it will make a world of difference to that house structure and its moisture issues.... but good grief!"

"Debbie, the AC&R salesperson, was very knowledgeable and confident. They were the 2nd quote I got for work and came in even lower than I expected (which gave me pause as a low bid is a red flag). But true to her word, they did the work professionally (mostly...see below) and promptly. While I had another company do the energy audit for the Pepco rebate, AC&R took over the work, did the blown fiberglass one day and the spray foam the next.



For the blown fiberglass in the attics above our additions, they added spray foam (from a can) around any gaps per the contract and foam board baffles at the soffits. The installer noted that all our soffits were blocked and the batting insulation was too wide for the rafter channels, so he leveled it out as best he could to ensure an even coating of blown insulation. At the end, he sealed up the gaps between the attic and our to-be-finished upstairs (cape cod style, so all one room).



For the spray foam insulation, the team came in the next day, and I had to be out of the house due to fumes. I did come back around noon as they expected to be done well before then. They didn't know I came in and I went to the back of the house to watch TV on my work break. The one annoyance was during their cleanup, one of the installers came down into our kitchen and then saw me. He said he was looking for a vacuum cleaner to clean the stairs. I told him don't worry about the carpet as it was getting pulled up, but this was the one piece of unprofessionalism I noted above. Contractors should NEVER use the homeowner's property; they should bring their own tools, including vacuums!



While the spray foam can get very messy, they kept the splatter mostly contained to inside the crawlspace, not the finished flooring. However, I was surprised that they didn't tape off the outlet covers or light switched. since the particles are so small, we're going to have to replace the switches/receptacles at our cost. Also, there was a storm door screen that wasn't covered and now needs cleaned. Basically, I think they should have taken more care in covering the very few items we left upstairs and the outlets/switches.



They didn't spray around the window frames (large gaps where window weights used to be) because the open cell foam would expand too much. If I wasn't there, I think they would have just left, but it was clear in our contract discussions they needed to insulate those spaces too. They used a few cans of "Good Stuff" equivalent, but didn't fill in the gaps entirely. It did the job well enough, but it's a ding against them as I expected more preparation.



Lastly, I thought that AC&R would walk me through all the scheduling and final "test out" (for the Pepco rebate), but I had to contact them and schedule with someone different each time. They were always prompt, but I expect the experts to know to do this for/with me rather than expect me to know the process. I go through it once in a lifetime while they do it weekly.



While the end of the review sounds more negative than positive, I would definitely recommend AC&R out to others as they're priced right, they have been in business for over a century, and like any contractor, you just need to follow up to be sure everything is done to your satisfaction.
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"The work that Metro Insulation, LLC did was well done. The contractor was very kind. I was a new member of Angie's List at that time. I didn't really understand so much what the big deal was. It wasn't a very large break in the price, but it wasn't a tremendous amount of money so I was glad we did this. I would recommend the company. The insulation they installed did end up making our house warmer. The price was considerably more than what I expected it to be, but I really wanted to get this done so I didn't comparison shop. I would shop around more before making a decision whether I would use them again."