Get matched with top gas log pros in Libertytown, MD

"Did not show up on time. Committed and paid for a my type of exterior trim and they tried to change it at the last mind. "

"On March 12th and 13th 2020 MCP Chimney installers were replaced an existing knee wall in my back yard. I discovered my AC was not working in May 2020 and contacted my Home Warranty company who sent a technician on June 2, 2020. The HVAC tech was unable to determine an issue with my outdoor AC Condenser and reported to me it would be $680 for a line test and approximately $1500 to replace the line if that was even the issue. My Home Warranty would of course not cover this charge. I decided to replace the system after spending an excess of $1200 on refurbishing the condenser in April of 2019. In June BGE Home came to my home to replace my system where the installer reported to me that the" intake line was the worse pinched line he had ever seen." I could not for the life of me understand how this happened and only could assume it was related to replacing the retaining wall but had no evidence. I was archiving my pictures in my cell phone November 23,2020 and found the pictures that I was taking as the work was being performed on my knee wall. When blowing the area up on my phone it was obvious that the intake line had been re-caulked between March 12th and 13th. I contacted the owner Michael Pentifallo on November 30th where he contacted me immediately, he said he would speak to his installer of 12 years and get back to me. Michael Pentifallo did contact me again on 12/1/20 were he acknowledged that he spoke to the installer Jamie, and of course he said he knew nothing about it. He also said he went to my property on November 30th 2020 without my consent or knowledge, chastised me for not reporting this sooner, acknowledged that the caulk did appear different in the photos, but it was not them it was not the way the conducted business & he would see me in small claims court sense I reported it so late and had no evidence for him to review on site. How would I have evidence if it was discovered as the unit was being replaced? If his installer had been honest this matter would have been quickly resolved."

"Best contractor I've ever used. Reasonable price, polite and responsive, clean up after themselves - everything you want and more. This is the second time we've used them. This was a bigger job than the last and the estimate they gave was the same as we were charged at the end."

"My husband ordered a grill from fire works inc. paid for in full at time of order. after 2 months of calling and checking and no delivery finally got delivery confirmation and then the guy never shows. My husband even confirmed delivery 2 hours prior to the time. Derek sales guy still didn’t show. Got a credit from American Express."

"I had a service contract with them. They were wonderful and did a wonderful job. When my mom had cancer and she was in the hospital and at home I was there to take care of the house. Something was going on it was really hot weather and I called them and they came out immediately when I told them the circumstances I've never used them before from then on I have been using them for 20 years and I was very satisfied."