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"Excellent work"

"I cannot say enough great things about All Service Moving—and ESPECIALLY Rico and Reyes, who were absolute lifesavers for my last-minute move. After another moving company bailed on me the day before my scheduled move, All Service swooped in and saved the day. Rico and Reyes showed up EARLY, upbeat, and ready to tackle the challenge—even with super heavy furniture that usually requires a 4-person crew. Somehow, the two of them handled everything like pros without a single scratch or ding—on the furniture or either home. What really stood out was how personable, kind, and thoughtful they were. They moved quickly and efficiently, knowing I was paying by the hour, but never once sacrificed care or quality. They were kind to my mom (who was helping me out), and so sweet to my two dogs too. If you’re planning a move, ask for Rico and Reyes by name. They went above and beyond, and I want their team to know what a fantastic job they did. They deserve every bit of recognition. 100% recommend."

"The 2 people who actually showed up were professional, although they arrived very late, which I attribute to three poor management. I was quoted 3 guys for 8 hours, and only 2 showed up. They attempted to overcharge me the original quote. Long story short, Tower contracted a local company and did a poor job of handing over the job."

"As stressful as moving can be, it was refreshing to have them assist my wife and I during our move. Impeccable services yet, the team was very professional and respectful. I will definitely use them again. You guys Rock!!"

"Excellent! Movers arrived in NJ on time. Worked efficiently and professionally, then arrived in MD at time promised and unloaded at our house. Will hire MDK Movers again!"

"They were a terrible choice, I am disappointed in the broker that assigned me to them. They don't adhere to the time table they set, they try to rush you through paperwork which you don't even get a copy of when they leave with your stuff, their customer service reps could not sound more disinterested in helping you. Nothing has been on time so far and I keep getting charged for more than what was contracted. If a second floor delivery is going to cost more then be upfront don't tell me you are up charging the day before delivery. I am just now praying my stuff actually shows up and is the same shape it left my house in. Horrible experience so far."

"Josh and Vince were excellent movers. I’ve used Doyle before and they are by far the most professional, consistent, and timely movers in the Baltimore Metropolitan Area. I will be using them again in May 2022. I can’t wait!"

"I have never left a negative review, because even when I’ve had a bad experience with a company, it’s never been worth the trouble to leave a review. Bellhop is the first exception, because I feel like it is my responsibility to warn anyone considering booking them. Never in my life have I been scammed out of so much money and treated with such disrespect by a company. I booked Bellhop to help me move at 2:00pm on Sunday 7/13. I called ahead of the move to ensure everything was squared away on my end, and they assured me it was. I started getting worried because I was told I’d get a call before the movers were scheduled to arrive, but at 2 I hadn’t heard anything. I called repeatedly and was unable to reach anyone (wild how their sales team is SO MUCH more responsive than their support team), until at 2:51 when they texted me that they’re delaying my move to 5:00pm. I expressed frustration as I had work early the next day and this would mess up my work week. I also knew the move would take longer because I had reserved an elevator and parking spot that would be expired by 5. When I asked to confirm that they would be here by 5 at the latest, they responded that they’re canceling my service entirely. I’m a single woman without a car, and I needed to get out of my place by midnight otherwise my apartment would charge me a hefty fee. When they cancelled on me over text, I tried calling and couldn’t get ahold of anyone for a while until I got a very generic call saying they’re sorry and nothing could be done. At this point it was about 4:00pm, and I started calling moving companies who would be able to help me on such short notice. Because of the short notice, the company I ended up going with was the absolute cheapest I could find, but they were over double the price I had locked in with Bellhop. By the time those movers could come, it was after 9pm and I didn’t finish moving my stuff into my new place until after midnight. I had to work a lot the next week, and spent it sleeping in a mattress on the floor and going through my boxes to find clothes. I was p***** that I was out so much money, but even more frustrated because this was the first time I’d ever booked professional movers because I was told how it takes so much stress off your plate, but it ended up causing exponentially more stress than if I just paid a friend with a truck to come by. Since I was out so much money for a mistake that was 100% on Bellhop, I asked them to reimburse me for the additional money I spent on emergency movers that I would not have spent if Bellhop operated as they advertise they do. I tried calling the next day to figure this out and could not get ahold of someone who could help me. On my first few calls it went to voicemail and when I finally spoke to someone, they were reading such a generic script that I think they were AI, and they hung up on me. On Tuesday I texted them that I really need to talk to a real human, and on Wednesday, they gave me a call reading from another generic script saying that they’ll escalate my complaint. I JUST heard back from them on their final decision over a week after my move was scheduled, and over text in a jumbled (likely written by AI) message, they told me that my case was resolved and they’re not doing anything else to help me. Because of their mistakes, I am out A LOT of money and experienced a lot of stress, and they refused to take any accountability or any action to make the situation right. TLDR: I booked Bellhop because it was $50 cheaper than the competition, and now I’m out more than it would have cost to move twice. If you experience ANY issue with your move, the one dependable thing about this company is that their support team will be nonresponsive, disrespectful, and waste even more of your time. Save your time and money and avoid this company."