Great Scott Moving

Bobby, Chim, and Javier were amazing! The moved all of my antique and heavy furniture with making a scratch. The new location is a tricky small townhome in Old Town, and they managed to figure out how to carefully move everything to its place. They also held up the furniture to let me put felt pads underneath so I can push things around later, if I want.

Went great. The crew did really well. They were efficient, pleasant, and handled a lot of twists to the move, including two sets of stairs that were steeper than most. Very happy that we hired them.

No issues, no delays. Right on time.

These movers are absolutely excellent! We packed most of the small stuff before the move, but the movers took care of the TVs and big furniture. It took 5 movers and 2 trucks 1 1/2 hours to empty the one house and about the same time to unload the trucks and put everything in the proper room at the other end. We're still unpacking, but so far have found nothing even nicked, let alone broken. The movers were friendly, courteous, and highly efficient. The kicker was when I was presented the bill and found it was about one-third of what I was expecting. I don't think I've ever in my life previously said in such a situation, "Is that all?"

The crew showed up on time. The whole move took 6 hours. Our old home had a very difficult entryway involving wondering steps, but the crew did a great job navigating it. They also moved an upright piano, which they had to carry around a very challenging alleyway (the piano did sustain a slight nick in the process). Nothing was broken, and everything was put into the new house where it needed to go. The foreman was friendly and professional.

Both times they were very professional and took great care with my belongings. I would use them again without hesitation.

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Great Scott is our go-to moving company - we've recommended them to all our friends who have been extremely satisfied as well.  From artwork to pianos to sofas to regular old boxes, they really know what they are doing. Prompt, professional, courteous, cost effective.

I initially contracted another moving company to move my items from basement apartment to my new townhouse.  Unfortunately that company was not able to get my treadmill to the top level (converted spare bedroom into my home gym), which meant I had to try to find another company.  I came across Great Scott Moving initially via Yelp and then looked them up on Angie's List to compare views.  I contacted them late one evening and they got back to me the next morning asking that I call to arrange the move.  When I contacted them I spoke to Tom.  I explained what I needed done and Tom asked that I email pictures and measurements so he could assess whether it's something they could do.  I sent Tom pictures, video footage and measurements (treadmill and hallways).  He got back to me right away and said they are sure they can do it.  Three days later two men arrived at my home, took a look at where I needed to have treadmill moved and completed the move in less than 15 minutes.  The previous moving company I used had partially disassembled my treadmill during their attempt to move it.  Although the Great Scott movers weren't the ones to take it apart, they offered to help me put it back together.  With their help I was able to get it back together in much less time than had I done it alone.  They also made sure the mat under the treadmill was straightened out under the treadmill and the treadmill was properly laid on top of the mat.  Not only that, but they stayed to make sure it worked before they left!

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Best company, professional hardworking, no nonsense movers.
Very thoughtful.
Helped me with a lot of last minute details and that was under a time crunch.

My second move with them.
They are great.

The good news is that there was little damage in
this move that included a LOT of boxes, and nothing appears to be missing.
However, several things happened that lead to a less than stellar rating. All too
often their efforts showed a lack of sense and good judgment. Examples:
Most importantly, on the SIDE of each box supplied
by Great Scott there is a grid where one can write what its contents is, which
room it came from, etc. Unfortunately for me, it was nearing the end of their
packing that I noticed that the packers were not using this grid. Instead they
were writing on the TOP of each box. I told the head packer that writing on the
side of each box, where the grid was, was much more sensible than the top and
that I prefer writing the contents on the side. He shrugged, said that he had
always written the contents on the top - and then continued to do so! I am in
decent shape, but I am 66 and not a big guy. Many times when I was looking for
specific things to unpack early on, I had to lift and move 2 or 3 heavy boxes
in a stack just to see what was the labels were on boxes lower in a stack of
them - because the contents had been written on the tops as opposed to the sides
where Great Scott choose to put a grid just for this purpose!
They took 2 high quality down jackets and jammed them in a box to serve as padding
around some large bowls.
Inside a box marked books, I found books - and a smaller box containing 6 bottles of beer!
When they were moving my stuff out of my old
house, for part of the time they listened to a small radio with a speaker (not unlike
an old-fashioned transistor radio) that they had placed on my front landing
only a foot or so away from where they were carrying my possessions. I thought
this placement was precarious, but I also thought it was a clever idea that
they had a little entertainment while they were going in and out. It also
reminded me of a very similar radio I had purchased for use in Pepco power
outages. Well, near the end of their loading, one of the movers came up to me
with the radio and said "Here's your radio back" - IT WAS MY RADIO!!
I would have let them use it if they had asked (although not putting it on the
landing so close to their feet), but they didn't ask.
I had saved up a stack of empty copier paper boxes
from work, for me to use after the move to transfer books from larger and
heavier boxes to these smaller and less heavy boxes. Without asking me, they
took the tops of a few of these boxes and cut them up to use for other packing
purposes. That left me with some boxes without tops that were useless to me.
I could go on, but this gives a sense.
 
 
 
 

Henry from Great Scott responded to emails and phone calls promptly and clearly.  We scheduled the move to happen a few days before we traveled, so it needed to be on schedule. 
It was.  They were exactly on time, pleasant, and professional.  They were careful with furniture and walls. 
On the return date, I unexpectedly had tight time limits.  I communicated that to Henry, and he ensured that the crew arrived and worked as quickly as possible.  Javier and company were finished with time to spare--again pleasant and professional.  Everything was in its place and I made my plane.
I'd use them again anytime.

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This is a delayed review, because I thought I had submitted but had only saved a draft.
This company moved us across town and did a great job. We are tough/finicky customers, so that is saying a lot. The young men who moved the items were clean, polite and precise. They moved a lot of items and did it well.  
A friend had glowingly recommended Great Scott and they lived up to her high recommendation. 
I would definitely hire them again.

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I would use them again

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