Empire Piano Movers
About us
We at Empire Piano Movers take great pride in the art of piano moving. Remember piano is an art and we are artist in the field. You do not want a amateur handling such a valuable instrument. Our employees are trained to handle anything they encounter. With our many years of experience you can rest assured your piano will be safe with us. Each piano is moved with no detail spared with top of the line equipment and top notch movers.
Business highlights
Services we offer
We also offer a number of different services. A few of which are: Old unwanted piano removal and disposal - We will remove and dispose of your old piano for whatever reason. Also crating - Custom wood crating for moving over seas etc. And for those renovating or moving we also offer a year round, secure climate control storage at a reasonable rate We also do room to room jobs and all local and long distance work at the very best prices with the best quality service..
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 0% | ||
| 6% | ||
| 0% | ||
| 12% |
I inherited a nearly 100 year old upright player piano that had been in my father's basement since 1967. I remember that it was extremely difficult getting it IN the basement and knew it was going to be even more difficult getting it OUT. The guys at Empire were definitely up to the task. The player mechanism, and the solid wood construction, make this piano extremely heavy. The only ways out of the basement both involved very narrow right angle turns. With only two guys to work with, they had to make several attempts, but wouldn't give up. They were going to get that thing out of there. Somehow they were able to negotiate that very tight angle, out the back door, and get that monster up the stairs. These guys worked their tails off to get that thing out. Fortunately, the delivery on the other end was much less challenging.
I had requested an online estimate, via the Empire website, which worked very well, and I thought the resulting estimate was very reasonable. When it came time to schedule the move, Steve was very responsive, and easy to work with. We set a time for the move, and Steve called me in advance of their arrival, so I could meet them at the house. They were prompt and very professional, both very nice guys, and very helpful.
This move was temporary, as my daughter will be taking the piano when she moves into a house that can hold it. I told Steve I would definitely be calling him back when the time comes to move it again. I would definitely recommend Empire to others.
They had their work cut out for them: Our upright piano (heavy, steel frame) needed to be moved out of our condo and into a nearby storage unit, from a third floor room through a very narrow staircase. Even though they ended up having to carry and balance the piano on its end to fit it around the tight turns they made it look almost easy. Everything was handled very efficiently and quickly. No collateral damage, either to the piano or the building. Lots of moving pads were used to protect everything.
Getting the piano into the storage unit on the other end of the trip was easy, since it was ground level and accessible by dolly.
I've had this piano handled by "regular" movers before (who had always assured me that they knew how to handle a piano)... and the results were usually dangerous and disastrous. Better to leave the pianos to the pros!
I purchased a grand piano that required delivery and set up in my home. The coordination of the actual appointment time was very easy as this was completed by the piano dealer themselves. The good news is that Empire was willing to accommodate my terrifically complicated schedule. I picked the date and a pretty narrow time window and they made it happen. I was provided a cell phone number for the owner of the company to ensure that I had good lines of communication. His phone mailbox was full and I could not leave a message, but he returned a text message in less than 5 minutes. I much prefer to text anyway, so this made life simpler for me.
Two guys delivered this massive piano and set it up EXACTLY where I wanted it and made absolutely certain that it was positioned exactly how I wanted it. They educated me on the climate control system and made sure I had no other questions
I would hope that I don't have to move this beast of an instrument any time in the future, but I assure you that I would not hesitate for a moment to hire their services again in future. In short, they are professional, courteous, detail oriented and their prices are very reasonable.
Thank you guys!
When I asked the company to show their insurance paperwork,
they didn't show me these documents.
I took photos before the moving and hired a piano technician
to inspect this piano. The owner of the piano company, Stephen Swancer
said I didn't have the video of the scene to prove the dropping and
he refused to admit that his employees damaged my piano.
He said he would hire a piano technician to come to see this piano,
but nobody showed up.
His company's name is on the DO NOT USE LIST of three piano stores or colleges.
They are Downtown Piano Works in Frederick, MD, Jasons Piano Warehouse and Peabody Institute in Baltimore
"I Have never once had a damage claim to my company. I Have never once done work for Downtown Piano Works or Jasons Music in my 18 years working in this business. Nor have I ever met them. And as far as Peobody goes I am on good terms. I feel this is a competitor trying to ruin my name."
Licensing
State Contractor License Requirements
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