Best glaziers near Bryans Road, MD

"Presidential Exteriors is a well-managed company. We had twenty-five, very large, windows, two large sliding glass doors and the front door replaced. Everyone, starting with the young man who approached us to talk about the company, the salespeople and the team doing the work was professional, polite, honest, pleasant and super careful. The windows, sliding glass doors and the front door look amazing. Our house is fifty-two-years old and badly needed to be "refreshed". The quality of their products is excellent. While the work was being done, several people from the company came by to check on the progress. After the job was completed, we met with Ben who came by to do a final inspection and answer any questions or concerns we may have. The crew cleaned up and vacuumed before they left. We will use Presidential Exteriors again to replace another door."

"It was a job well done. Glad to choose them for my roof"

Family owned business since 2015, licensed and insured. \nEither RESIDENTIAL OR COMMERCIAL Glass window&doors and sliding door repair , shower doors frameless or storefront installation and glass replacement , screens, mirrors or even table tops... \nDC glass technicians are available and on call 24/7 to provide you with assistance and help. \nThe glass we fit always conforms to the very latest American standards for energy and safety.. \nOur mission is your full satisfaction. \nWhen glass , just give us a call

"Windows are good. Work was sloppy. Still finding shards of glass on the floor and the furniture a week after completion. Caulking looks like a third grader did it- including caulking the screen door to the frame. For this type of investment, they should act like professionals."

"Dexter repaired and replaced numerous windows, sliding glass doors and screens at our home and i must say his knowledge, expertise and his timely professionalism has always been on display. He is truly a high skilled technician and I highly recommend him and will continue to higher his firm for our projects going forward. Mansfield Realtors, CEO"

"Based on our roof replacement experience, we hired New Image Elite to install new windows. Awesome job again. Highly recommend for service first but price as well."

"Very disappointed! In mid- August we contracted with this firm to replace four large custom size windows- 2 triangles, and 2 trapezoids. They estimated completion in 4-6 weeks. It actually took over 13 weeks with several “tries”. Furthermore, this project ended on a sour note. Just a few days after final installation, I noticed the caulking was already bubbling - dozens of bubbles ¼ - to ½ inch in size. When the owner emailed me asking for referrals, I responded saying that we needed a follow up visit to fix the caulk. That was almost 2 weeks ago and I have not received a reply. The contract required 100% payment on the completion date. As the consumer, that left us helpless when this problem arose just days after 'completion'. In the future, with any home improvement, I will require a 5% hold back for 2-4 weeks in case problems arise. Is the job complete? Not in my mind as the caulk issue has not been fixed. It seems that I will need to handle this myself. The caulk looks awful! Was it a disaster? No but it did not go very well. Needless to say, with all the home improvement contractors in Northern Virginia, I will NOT use this firm again. I will describe this project from three angles. Client interaction: C- The sales rep did not care about the project. We had multiple cases where the glass arrived damaged or was the wrong size. After the first problem, I called the sales rep and he was of no help and never called again to check up. Do not expect this person to be of any help. I then focused on working with the owner and project coordinator. They do not communicate well or frequently. I always felt in the dark. And their response to issues is extremely slow. The attitude seems to be "it is what it is and things will happen when they happen". At one point the owner told me “sometimes things have to get worse before they get better”. Workmanship: B Overall the workers were the best part of the experience. They definitely knew their jobs and worked carefully (see below), skillfully, and quickly. They protected the work area and cleaned up well. They seemed to have adequate tools and skill. I believe the caulk bubbling was due to weather conditions (humidity at end of day, etc.). Hard to say this is exactly their fault. They did one thing wrong from my point of view. Our home exterior is cedar siding. One of the cedar jambs was installed with the rough side showing instead of the smooth side. All the others are smooth side out. Not a big issue but enough to keep them from an "A " rating. Safety: C The windows are fairly high up (10-18 feet) and we noted on the contract the need for special scaffolding. For the first installation attempt, the workers did not bring scaffolding and tried to do the job with a couple of 6 foot step ladders and one extension ladder. It was so dangerous we took pictures and emailed them to the owner. We seriously thought about asking them to stop the project. These windows weigh hundreds of pounds and standing on the very top of a step ladder to handle them is extremely risky. But it turned out they only had one good window to install that day. Two others were the wrong size and a third one was damaged. For the final installation, they came with proper scaffolding. This employer not only put his workers at risk, but put us at risk as well. We could have been held responsible had there been an accident on our property. Job safety was clearly not a priority."

"Glass impressions provided us with size and price options that best for our wants and needs. It was installed very efficiently. We love it, and it's perfect for our space!"

"Window installation was delayed by supplier shortage, so Horace used an equivalent supplier who had better availability. He offered to compensate me for the unexpectedly long delay, showing his interest in customer satisfaction. Quality of workmanship was excellent."

"This wasn’t the first time I used Vazquez & Son. In 2014, they expanded my closet and built custom doors for it. Luis and his team are alway nice, attentive to detail, and leave the work area clean. So, when my bathroom ceiling was torn up to repair a leak I called him immediately to repair and get my bathroom back in order. In fact I had them repaint the whole thing and it looks great. I’m writing this review a year later because once again I have an emergency repair need (broken bay window) and once again Vazquez & Son are to the rescue! I had been traveling out of the country and a guest using my place broke the window. From the airport, on a Sunday morning, I texted Luis a picture of the window and he responded within 10 mins. It is great to have a reliable responsive handyman/construction service provider when you need one. Not all my projects are big money, but it’s my home (1 bedroom apartment) and having things done right matters to me. Vazquez & Sons treats my projects like professionals and never make me feel like small potatoes. I’m a loyal customer, and plan to be, as long as Vazquez & Son is in business."