New Image Elite, LLC

Punctual, friendly, professional and thorough. Will be using them for future home projects!

Working with Stosh and his crew was fantastic. Friendly and professional. Crew showed up and went right to work. They knew exactly what they were doing and paid attention to details. Clean up was like they were never there. Highly recommended New Image Elite for your roofing needs. Great folks to work with.

They stayed in nearly constant contact with us and they were continually working to meet our needs and answer questions

New Image went far above what I expected. I am beyond pleased with the end product. On meeting with a few other contractors, only Mattew came prepared with any and all information necessary to explain the work and my options. New Image is extremely professional and attentive. It has been an absolute joy to have met and work with Matthew particularly, and to interact with his team. For me, there is no other company to recommend beside New Image. Thank you, Mathew and all associated with New Image.

Matt and Stosh were professional and knowledgeable. They were respectful and careful moving about in my home. They told me exactly what the problem was in a matter of minutes and proceeded to do every adjustment and repair necessary. They were friendly, instructing me in how to care for my windows as they worked. They were efficient and replaced everything they moved. I am so impressed by their work and skill. I could immediately feel a difference in warmth in my homeâ ¦the cold draft was gone! I will highly recommend them to you for every need in your home. They will be my go-to preference for sure. Their price was very affordable! Thank you again for an exceptional service experience. Dr Calloway

We had New Image replace the roof of my parent's home. As we were in the process of selling, we needed the job done quickly. The company did a fantastic job responding to us immediately and providing us a very fair estimate. They really did do a great job on the roof and I couldn't have been more pleased. They ensured the area was cleaned up afterwards so the yard was left in a good condition. I would definitely hire them again if I needed a new roof and I would highly recommend their services.

I was beyond grateful for the excellent service I received from my initial meeting with Matt to the workers & especially all the assistance I received from Peggy. I would highly recommend them for any roofing services they did an excellent job and I am very pleased

Very satisfied in working with New Image Elite installing my new roof. Matt and staff were always courteous and professional. Roofing crew were efficient and clean up exceptional. I would definitely recommend to anyone needing service.

Matt and his company were very professional, courteous, and neat. The work was completed quickly and looks great.

Based on our roof replacement experience, we hired New Image Elite to install new windows. Awesome job again. Highly recommend for service first but price as well.

New Image IS the only company to go to! These guys went over and above in service. Quality speed. Took over communications with insurance company, leaving an incredibly convenient stress-free experience from start to finish. From shingle presentation, the care they took around my house during the install, warranty information to follow ups; not a question or concern throughout the entire process. The New Image crew 10 out of 5 stars.

I have nothing but good things to say about New Image Elite. Price was good, workmanship was outstanding, customer service was awesome and windows were very nice. I highly recommend these guys!

New Image Elite came highly recommended to me by two neighbors who had their roofs repaired and shingled by the company. Needing the same kind of work, I chose New Image Elite based on those recommendations and I am very glad I did. Matt and his crew did an outstanding job on the roofs of my house and barn. I couldn't be more pleased, especially with their work ethic, their attention to detail, their professionalism, and the thorough clean up after the roofing work was finished. As New Image Elite came highly recommended to me, in view of my experience with the company's work, I feel obligated to pass those recommendations on. I highly recommend New Image Elite.

Very professional company. Had a leak in my dining room and I called them for an estimate for a roof repair. They came out the same day I call them, installed a tarp on my roof to stop the leak. They worked with my insurance company and in a matter of days, I received approval from my insurance. From that point on, it was smooth experience. I chose the type of roof, the materials were ordered and delivered and installed in a timely matter. I would recommend them for any roofing job.

New Image Elite was recommended by a colleague. Our project began on time each day. Workers were friendly yet professional. Clean up at the end of the day was more than we expected as one would not know that construction had taken place during the day. The project was completed on time with zero errors. I have recommended New Image Elite to several people including my next door neighbor who hired them and is also very satisfied and happy. You can t go wrong with New Image Elite!!!

Matt and his crew did a fabulous job. Finished in less than a day and cleaned up all the debris. There was an open line of communication throughout the entire process. Truly a professional in a world of shady contractors.

We had a leak in our garage and noticed what a good job that the company performed on our neighbors roof and they were very satisfied with their project. Charlie went through the process and explained in detail what would be involved with replacing our roof and downspouts as well as the repair of the garage ceiling. We were kept informed from the beginning to the end and are very satisfied with the work performed.

I loved their customer service. Matt walked me through the process, kept me informed and ensured I understood everything before moving forward.

This year we began looking for contractors after two severe hail and high wind storms. Contractors just looking for jobs stopped by but first we wanted to check out a few companies on our own. Home Advisor helped a lot with this. We were most impressed with New Image Elite because of their being a local company, their approach to the work and their knowledge of all aspects of repairing our home. Every person we had contact with was extremely professional, their quote to us never changed and their crews were amazing. We had window frames replaced, new screening, new roofing and siding and other jobs done. Our damage was extensive. We have recommended NI to all who asked and all hired them as well, especially our neighbors. Charley Taylor and/or Matt Wagner (the owner) were always checking on the work progress and also on the jobs being done correctly. They always spoke with us telling us what to expect. The materials were ordered and delivered before the job even started so the crews could start as soon as they arrived. I want to mention that the crews worked for however long daylight lasted with only a lunch break or a drink of water! They did not waste any time at all. We will always hire this company for work on our home. There should be more than five stars for this company!!!

Worthy of 10 Stars! We had shingle damage from a storm and got HomeAdvisor visits from 4 local firms. I filed a claim with my homeowner's insurance but was denied, and denied again on appeal. When I mentioned this to the New Image representative he asked if he could intervene with the insurance company, and subsequently through multiple contacts got 2/3 of the cost covered! Their cost was very reasonable, they were most responsive in accommodating our scheduling conflicts, and the work was absolutely perfect. The crew was especially careful to protect valuable landscape plantings during the tear-off phase, and staged the various roof portions to avoid rain storms. We are 100% satisfied and highly recommend New Image Elite!

They were responsive to our call. They were polite and courteous. They did great work on our roof and followed up after the job was done to be sure we were 100% Satisfied.

I received three quotes for my new roof and I am very happy with my decision. New image worked great with my insurance and did a beautiful job on my roof.

It only took them one day to replace my entire roof. They answered any questions and addressed any concerns I had. They gave me a very good price and kept in contact even after the work was completed.

In November of 2016, a windstorm damaged my roof. I invited estimates via HomeAdvisor and selected three roofing businesses for estimates at my Lusby, Maryland home. New Image Elite of La Plata MD and two other contractors provided excellent presentations. After considering the pros of each outfit, we decided on New Image Elite in January 2017 because of New Image’s pro-active approach to the insurance aspect of the job. After I had made the insurance claim, New Image handled the insurance estimation and communication with my insurance company skillfully. At no time did I have to dispute anything with either New Image or my insurance company. New Image delivered the materials when they said they would, and the job finished as promised, the roof replacement went like clockwork. My overall experience was top notch with New Image. If you need your roof replaced, get your estimates but be sure to include New Image as one of them. You just might decide as I did that New Image is the best choice for you.

Charley Taylor and New Image made the whole process easy and actually a pleasure. There was no "Hard Sell" and Charley's manner, candor and honesty were refreshing. They did what they said they'd do for the price they quoted. Great company of great people. I would wholeheartedly recommend New Image.