"Replacing a roof can be an intimidating project but Presidential Exteriors put us at ease. We were guided through the process and everything went smoothly. The roof looks phenomenal and it's clear the crew put a lot of attention to detail into the job. Very happy and would highly recommend Presidential Exteriors! Specific thanks to David, Nick, Samantha, Shane and the crew!"
"We were so impressed with the professionalism and the efficiency of the entire staff. William Richmond was so easy to work with. He is trustworthy and is involved in every project. His roofing team was well trained and very personable and the clean-up afterwards was outstanding. We had three bids for our roofing project and when we met Mr. Richmond, we immediately knew that he could be trusted to do what he said he would do. We would highly recommend William Richmond, Inc."
"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."
"Their work was excellent and timely. They took the time to explain the roofing process clearly to a complete novice. The same can be said for each time I hired Home Matters over the past few years and I will definitely hire them again in future."
"Informative and friendly first meeting, complete with detailed photos of the entire roof and an explanation of the process, followed by 1-day installation of a new roof, with excellent workmanship and a hardworking crew."
"Charm City Roofing did an excellent job on my new roof and I am extremely happy with the service they provided. They were thorough and responsive. I will recommend them to everyone I know who needs roofing work done. Great job guys!!!"
"John Krause Construction recently replaced my roof. I am very pleased with the quality of the work and the price we paid. Their crew was professional and courteous, and a pleasure to work with. They took extra care to clean up my entire yard and ensure I was happy with the job. I would highly recommend this company for any and all home improvement projects."
Many insurance policies will not cover a roof with two layers of shingles. An additional layer of shingles increases the risk of various kinds of damage, and insurers typically won’t pay claims on a roof with an overlay. Adding a layer of shingles may even jeopardize your insurance coverage entirely, so check your policy to ensure you stay within coverage guidelines.
A well-maintained tile roof can last anywhere from 40 to over 100 years, with its exact lifespan depending on the material and level of care. Proper maintenance, which includes keeping the roof clean, free of debris, and performing routine repairs for any cracked tiles, is crucial for longevity. The lifespan varies significantly by tile type:
Clay, terracotta, and slate tiles are highly durable and can last over 100 years.
Concrete tiles typically last from 30 to 100 years.
Metal tile roofs generally last between 40 and 70 years.
Composite tile roofs have a lifespan of 20 to 50 years.
Be aware that maintenance for a tile roof can sometimes be more expensive than for an asphalt roof.
If a home isn’t properly winterized, the pipes can freeze and burst, causing flooding and massive property damage. It can also leave your house susceptible to pests, which can infest it and cause significant damage. Winterizing a home can prevent many potential issues and save you money on costly repairs.
In most cases and locations, roofs with a single layer of asphalt roofing shingles won't require roof removal before installing a metal roof. However, underlayment may be necessary on roofs with moderate shingle damage. Heavily damaged roofs or ones with multiple shingle layers will most likely require removal before a metal roof can go on.
There are several pros and cons of flat roofs. One disadvantage of flat roofs is that you lose potential attic space because it's flat. Flat roofs tend to pool water and because they lack an angle, any leak in the roof—usually due to a bad seal—has the potential to let in a lot of water. They don’t work well in climates with snow. Flat roofs are also structurally weaker than sloped roofs.
The Brandywine, MD homeowners’ guide to roofing services
From average costs to expert advice, get all the answers you need to get your job done.
The cost of replacing a roof in Washington, D.C., depends on the roof size, material, and more. Find out how much roof replacement costs in Washington, D.C.
A metal roof can keep your Washington, D.C. home energy efficient. Learn how much a metal roof costs in Washington, D.C., and what affects how much you’ll pay.
Building a roof is a serious but rewarding project. If you're up to the task, use this step-by-step guide to learn how to build a roof without the help of a contractor.
Roof leaks are an emergency, so knowing who can tarp your roof quickly and correctly can save you from major water damage if you ever experience a leak.
