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CHARM CITY HOME SERVICES LLC

Founded 2006 • With Angi since August 2006

3.1

(4) Verified Reviews

Business Details

Phone Number

Address

1 E CHASE ST STE 1115

Baltimore, MD 21202

Description

2 EMPLOYEES. NO SUBS. COST DETERMINED BY THE JOB. NO TRAVEL CHARGES. MAY CONTACT VIA EMAIL.

Verified Reviews

A few reviews for this pro...
2.0

08/08/2020


Devin W.

The good: He returned my call promptly and showed up quickly. He is also very friendly. The Bad: My wife had used him to clean our vents when I was out of town last year and I thought she was pleased with him, so I decided to be loyal and give him a call. After my experience, she let me know he was "only okay," and had "forgotten" a ladder so one of our returns in a hallway with an open ceiling never got cleaned. This time, when he started to clean the dryer exhaust outside, he seemed to initially get a lot out, but I knew his "cord" was too short. He said it was 20 feet, but it was 12 feet. How do I know? Because we were still getting a blockage code on our dryer. I asked him why he didn't go not only from the outside, but also the inside (to push anything out) and he said it wouldn't work that way. He looked for the exhaust tube in our basement, even though I TOLD him our basement is finished and he wouldn't see it. He said if the cleaning didn't work, we'd have to rip out our ceiling so he could disconnect the pipe and find the blockage. Instead, after he left, I measured the distance between the outer wall and the dryer hookup (17 feet) and made a trip to the hardware store and bought a duct cleaning kit with extension rods. I hooked up my shopvac and started doing the same thing he did. Sure enough, at about 12-13 feet I hit a blockage and started pulling stuff out. I ended up removing almost twice what he got out at the distance he went. After the blockage was removed, I also ran the brush through from the inside out(what he said was impossible) and got even more out. I truly think he was too ill-equipped to do the job. He needs more length on his cable because, after seeing how easy it is, I was able to do it with 20 feet of flex rod and the exact same brush he used. He also needs to listen to his customers. But he seemed more interested in telling me it couldn't be done and he knew better because he was "so experienced." Add to this: He was "having trouble" with his credit card machine, so a check (or cash) were my only options. Plus, his van wouldn't start after the job after he parked in my driveway and I had to give him a jump start... never mind my time as I had a call to be on. Seems like a nice guy, but I do not recommend him.

Description of Work
Exterior Dryer Vent Cleaning

Category basement waterproofing, dryer vent cleaning

4.0

10/22/2014


Nancy H.

Category moving companies

5.0

08/27/2012


Michelle D.

It was great, they got a little lost in the beginning, so they were a little late--they called to apologize and worked very quickly after they got there.

Description of Work
The company came to move all of my "larger furniture" for my recent local move. They moved beds, tables, chairs, file cabinets, bookcases -- very quickly and very professionally. A three man team, of very well-mannered gentelmen came to do the move.

Category moving companies

2.0

10/09/2006


CRYSTAL G.

The job was shabby at best. None of my concerns were addressed. The refrigerator still looked filthy, although over the telephone he claimed that the fridge looked brand new. Truly a disgrace! The bad thing is that I provided him my credit card info and he charged me for the work before it was officially (incomplete) complete. That was a mistake on my part.

Description of Work
I needed a vacant house cleaned. In addition to the whole house, I requested that they pay close attention to the refrigerator, windowsills, and cobwebs in the basement.

Category house cleaning

Service Provider Response

CUSTOMER MET ME AT THE HOUSE ON A SATURDAY MORNING (A USUAL DAY OFF FOR ME, BUT I STILL WOKE UP AND MET HER AT 8 AM BECAUSE IT WAS MOST CONVENIENT TO HER SINCE SHE LIVES IN DC), A FEW DAYS AFTER THE JOB WAS COMPLETE. SHE MENTIONED ABSOLUTELY NOTHING ABOUT POOR SERVICE, OTHER THAN SOME MINOR DUST ON THE WINDOWSILLS, ONLY FOR HER TO IMMEDIATELY SAY "OH, THAT'S NO BIG DEAL, I CAN TAKE CARE OF THAT." IF THE CUSTOMER HAD MENTIONED ANY OTHER CONCERNS TO US, THEY WOULD HAVE BEEN TAKEN CARE OF. HOWEVER, CUSTOMER SEEMED EXTREMELY SATISFIED WITH THE WORK AND GAVE US NO INDICATION OTHERWISE. WE ALSO PAINTED THE ENTIRE INTERIOR OF THE HOUSE FOR THIS SAME CUSTOMER, WHICH SHE DOES NOT MENTION HERE. SHE RECEIVED AN EXCELLENT PRICE FOR THE PAINTING, AND MUST HAVE BEEN HAPPY, BUT THAT IS NOT MENTIONED.

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    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    10%
    Warranties
    Satisfaction

    Services Offered

    HANDYMAN, HOUSECLEANING, HAULING, LAWN CARE, DRYWALL, LANDSCAPING, BASEMENT WATERPROOFING, PAINTING INTERIOR, WINTERIZATION OF YOUR HOME, AND PROPERTY PRESERVATION.

    Services Not Offered

    MAJOR PLUMBING, MAJOR ELECTRICAL, GAS LINES, LOAD BEARING WALLS, AND EXTERIOR PAINTING.

    Frequently Asked Questions & Answers about CHARM CITY HOME SERVICES LLC

    How is CHARM CITY HOME SERVICES LLC overall rated?

    CHARM CITY HOME SERVICES LLC is currently rated 3.1 overall out of 5.

    What days are CHARM CITY HOME SERVICES LLC open?

    CHARM CITY HOME SERVICES LLC is open:

    Monday: 8:00 AM - 10:00 AM

    Tuesday: 8:00 AM - 10:00 AM

    Wednesday: 8:00 AM - 10:00 AM

    Thursday: 8:00 AM - 10:00 AM

    Friday: 8:00 AM - 10:00 AM

    What payment options does CHARM CITY HOME SERVICES LLC provide

    CHARM CITY HOME SERVICES LLC accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does CHARM CITY HOME SERVICES LLC offer free estimates?

    Yes, CHARM CITY HOME SERVICES LLC offers free project estimates.

    Does CHARM CITY HOME SERVICES LLC offer eco-friendly accreditations?

    No, CHARM CITY HOME SERVICES LLC does not offer eco-friendly accreditations.

    Does CHARM CITY HOME SERVICES LLC offer a senior discount?

    No, CHARM CITY HOME SERVICES LLC does not offer a senior discount.

    Are warranties offered by CHARM CITY HOME SERVICES LLC?

    No, CHARM CITY HOME SERVICES LLC does not offer warranties.

    What services does CHARM CITY HOME SERVICES LLC offer?

    CHARM CITY HOME SERVICES LLC offers the following services: HANDYMAN, HOUSECLEANING, HAULING, LAWN CARE, DRYWALL, LANDSCAPING, BASEMENT WATERPROOFING, PAINTING INTERIOR, WINTERIZATION OF YOUR HOME, AND PROPERTY PRESERVATION.

    Are there any services CHARM CITY HOME SERVICES LLC does not offer?

    MAJOR PLUMBING, MAJOR ELECTRICAL, GAS LINES, LOAD BEARING WALLS, AND EXTERIOR PAINTING.