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"Home Systems Appliance Repair did an excellent repair on my 18 year old panel-ready 42 inch Built-In counter depth GE Profile Refrigerator. The original GE tech who looked at the leak in the freezer evaporator a year ago, told me the refrigerator was non repairable because the "vacuum pump" retrofit part it needed was no longer available. After paying his $200 visit fee for a 2 minute consultation, he offered me a discount on a new GE refrigerator to fit which had not been built yet. Fast forward to now, GE does have 42 inch built-in counter depth Monogram side-by-side for $12,000 and $2,000 of Kraftmaid panels. Home Systems Appliance Repair cost me $400 to identify and fix a broken heat transfer tab in the freezer evaporator unit. I saved $15,000 - - not bad for paying Appliance Repair for a 2 hour job. They seriously looked and found the problem. I highly recommend Manny (the tech who did the work), and Home Systems Appliance Repair. Susan"

"Bill did a good job of fixing the problem."

"Honest and reliable"

"Came during the time they said they would and fixed my issue right away"

"Called on a Sunday. Bill returned the call quickly and arrived that afternoon to fix the problem. He was professional, efficient and personable. Would use his services again in a heartbeat."

"Thanks! Got the job done in a timely manner. "

"We’ve used Len the Plumber in the past, and while they’ve been slightly overpriced, they’ve been reliable and effective. But after this week I’ll be taking my plumbing business elsewhere, and I would highly recommend that anyone else do the same. Several times over the past few weeks we’ve had issues with the sink and toilet in one bathroom. A little less than a month ago, a Len the Plumber tech had replaced the toilet in that bathroom (not for the same issue). On Friday I called Len the Plumber to have someone come out and take a look. The woman who answered the phone said she would have the same tech that had installed the toilet come out that afternoon between 2 and 5pm. At 2:41pm someone from Len the Plumber called. She said that unfortunately that tech wasn’t scheduled to work that day and the appointment shouldn’t have been made. She told me he could come out Sunday morning between 8 and 11am. At 8:43 Sunday morning, a woman from Len the Plumber called to say the tech would be out in 30-45 minutes. Eight minutes later she called back to say that no, he doesn’t have a snake, so she’ll have to send someone else later. I told her he wouldn’t need a snake, that it wasn’t clogged right now. She said she’d discuss with the tech and call me back. At 8:58am she called me back and said that it sounded like the P-trap was clogged, and the tech would need a snake. I asked why he didn’t have one with him (since he worked for a company called Len the Plumber) and why he couldn’t just swing by a hardware store and pick one up. She said the techs don’t always have snakes, and sometimes they break and need to be fixed. She said she could send someone else out later in the day. I told her that we wouldn’t be here later, and that we had made plans around the tech coming out this morning (after we had made plans around the tech coming out on Friday). She said she would try to get someone out during the same timeframe, within the next two hours. At 10:36am she called back and said that she could have a different tech come out in 30-60 minutes. I told her no, we had planned to be home based on the 8-11 timeframe that we’d been given, and that wouldn’t work. She said she was sorry, but they had emergencies. I canceled the appointment and will never be using Len the Plumber again. The fact that a plumbing company can schedule a call two days in advance for a technician to come out for a problem with a sink and toilet, and neither the tech nor the dispatcher realizes that the tech doesn’t have a snake with him (and for some reason he can’t just pick one up) speaks volumes about the company’s competency. Add to that the bungling of the initial appointment, and the fact that a Len the Plumber tech told me to my face that he has no way of knowing what model toilet he installed in my house without physically coming out to see it, and this is clearly a poorly-run company with an outdated and/or low-quality field service and dispatch system. There are many competent plumbing companies in the mid-Atlantic area. Len the Plumber is not one of them."

"Super helpful"

"It went great! Prompt professional service!"

"Dakota was a wonderful person to work with! He knew his stuff & he took time to explain it to me. The ice maker was fixed & he promised to come back within 30 days if the problem returned. He also came the same day I called! I put his card in a safe place in case we have any other repair issues!"